“Gentleman who works there in the morning is a true warrior of kitchen on a friday as soon as they open he had already 35 pizzas by the time of 11 40 am finish. Unbeliable the jon he does . A true kitchen warrior , my pizza was great Thank you!!!“
“I had an easy experience, ordered thin pepperoni pizza and breadsticks online and picked it up easily at 4:30pm on a Monday. The thin crust was flaky and cooked to perfection, and service was very nice. Thank you! And be patient with the workers, yall!“
“Customer service has really improved the past several months. I don't know if a new manager is driving the improvements or if the drivers are. The past several times, they've really gone out of their way for me. I tip more now and I'm happy to because they do an excellent job. So wonderful!“
“⭐️⭐️⭐️⭐️⭐️
The Best Papa John’s Experience in Washington DC – Michelin-Level Service & Flavor
If you’re looking for the best pizza in Washington DC, the answer is right here at Papa John’s, 924 5th St NW. I walked in so hungry I could barely stand, and what followed was an experience that went far beyond a simple pizza order. I chose a 14-inch Meat Lover’s pizza and a set of wings, and from the very first bite I was in heaven—I truly went to heaven and back. After more than 20 years of being a Papa John’s fan, this location proves they are still at the very top of their game.
The pizza was everything you want it to be: hot out of the oven, with a crisp golden crust that had just the right amount of chew, layered with rich cheese that stretched perfectly, and loaded generously with savory meats in every slice. The wings were a standout on their own—crispy on the outside, tender and juicy inside, seasoned to perfection with bold flavor in every bite. The aroma alone was enough to make my mouth water before even digging in.
But what makes this Papa John’s truly special is the team. Kyih delivered what can only be described as 20/10 Michelin-level hospitality. She noticed my phone was dying and offered to charge it for me, then brought me water without me even asking. It wasn’t just thoughtful—it was genuine care, the kind of service you rarely find even in fine dining.
In the kitchen, the excellence continued thanks to Drew and Tyr, who clearly take pride in their craft. You could taste the passion in every bite of that pizza and those wings. Their attention to detail turned a simple takeout order into something truly memorable.
Together, Kyih, Drew, Tyr, and the rest of the crew transformed what could have been an ordinary meal into an unforgettable dining experience. This isn’t just a Papa John’s—it’s proof that with the right people and passion, comfort food can feel extraordinary.
If Michelin awarded stars for hospitality and pizza, this Papa John’s would already be in the guide. Easily the top Papa John’s location in Washington DC and one of the best pizza stops in the city. Whether you’re craving a perfect pie, wings, or world-class service, this is the place to go.“
“I would like to commend the young lady answering the phones at the Minnesota Ave, NE store. You went beyond the call of duty to assist me with ordering for my mom who lives in a senior building. You don't get good customer service from young people working so I am extremely appreciative.“
“I left work late Saturday night and stop to get some pizza I'm sorry can't member the gentleman name but he's tall with braids and his customer service was excellent along with the other employees. Also, the prices are fair and overall me & my wife enjoy the food I highly recommend their business. Thank you, all.“
“I recently visited this location and had the pleasure of meeting the store manager, Paul. He created an exceptional Papa bowl for me, which I had customized. The Papa bowl was incredibly delicious, and the customer service was outstanding! I was so pleased with my experience that I returned two more times and enjoyed the same high quality of food and customer service each time. Thank you“
“It was the first time I visited a papa jhons first time. It's just a pick-up branch. I have seen an add-on TV large pizza for 9.99$. When I ordered, he said it's online only deal. He didn't regard me and charge full price.
Pizza is always awesome, tasty,and cheesy fresh.. interior is zero, no music, or a boring place to sit.“
“Didn't appreciate the wait on my first call but hunger is my driver to impatience so I'll be fair. It took a while, but my situation was a bit much. Given the circumstances good customer service when we connected. I love the food, but if my app didn't make this the only pizza reward I wouldn't give my business cause of the owner not the employees.“