This Paul location is nothing like the standard I’ve come to expect from the brand. The place was dirty and smelled terrible. Terrible service and food. A truly disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Alvaro A. Montoya
Place was not crowded. Bad smell and unclean tables. Waited for 40 minutes for an omelet and eggs benedict. After asking about it they told us that the order would take more time. We finally asked for a refund.
Atmosphere: 1
Food: 1
Service: 1
David Barry
Good, not great
Ham, cheese, egg was about as good as I could do at home.
Was hoping for a better baguette
Atmosphere: 4
Food: 4
Service: 4
Ace Don
Eyanna was very informative and helpful
Atmosphere: 5
Food: 5
Service: 5
Imani Baker
This is my first time eating from here. Pastries and drinks are so delicious. Eyanna have great customer service. She was very helpful and pleasant, I felt very welcomed and will definitely return again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bakery
Tee 202
Omg the cutest little bakery. The food was amazeee coffeee was ammaaaaaaazseee but the service was even better. They had the cutest little worker. I believe her name Eyana. She some how convinced me to leave with enough snacks for the whole family lol. A+ service and food
Atmosphere: 5
Food: 5
Service: 5
Melveon Jones
Thank you Eyanna! My sandwich was fantastic, I’ll definitely return with my coworkers for lunch soon! :)
Atmosphere: 5
Food: 5
Service: 5
Nizar Maddouri
Good food but very unpleasant staff, especially the lady at the counter, very disappointed.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Almond Croissant, Bakery
Alice K
After leaving the museum Planet Word across the street my husband saw this cafe and wanted to check it out. He loves French bakeries. We should have kept on walking and avoided going here. The girl at the counter did not have patience when my husband was ordering and the pastry and coffee were not good. The place is spacious and the desserts and pastries did look good but without an employee who can assist you properly then there's other cafes to give business to.
Decent coffee. Tasty baked treats 🥐 Came during a conference and was happy with the fast service and my caffeine top up.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Almond Croissant
ann evans
don’t close bestie please please please ❤️♥️♥️
Atmosphere: 5
Food: 5
Service: 5
Tom Winkler
For 10$ you get a microwaved breakfast sandwich that’s not even hot. Only saving grace is the croissant it was served on was really good but otherwise was unimpressed by my experience.
Atmosphere: 4
Food: 1
Service: 4
Danielle Henderson
Last week Friday, Nov 22, in the morning, I stopped here. The person taking my order was new to the job, likely their first week. He was friendly, had a smile on his face, eager to learn, positive attitude. While I was waiting for my drink, a customer returned, they were missing a piece of quiche. Once it was rectified, the senior staff proceeded to scold the trainee. The trainee spoke up, asserting the inappropriateness of the response. The entire situation was extremely uncomfortable. One of the most uncalled for responses I’ve seen. I’m a leader, I’ve been a trainer, I’ve been in client services leadership roles for years.
I am 100% confident that the person who waited five extra minutes for their quiche would have forgotten about this as soon as it was rectified. What is not as easily forgotten, is how the employee was treated.
I hope the employee who was treated this way, never returned to this establishment. The culture was negative, the senior staff were not supportive or offering them any opportunity to learn through their approach. A week later I still can’t shake my discomfort in the situation. Do better, be better, treat your staff better. Learning curves are expected, making mistakes is part of growth and development. Clients expect learning curves, they do not expect perfection.
Atmosphere: 1
Food: 3
Service: 1
Jackson Lamaster
OMGG
While I would give ten stars if possible, unfortunately there are only 5. While there have been so many things that have graced the presence of my inner and upper lips before, nothing and I mean nothing tastes better in my mouth then PAUL. Myself and my 2 buddies ate PAUL out at the same time and lemme tell you it is the best experience that all of our gracious lips have ever had. I will cherish this. The only thing better than eating PAUL is watching Sharktopus and eating PAUL.
This Paul location is nothing like the standard I’ve come to expect from the brand. The place was dirty and smelled terrible. Terrible service and food. A truly disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Place was not crowded. Bad smell and unclean tables. Waited for 40 minutes for an omelet and eggs benedict. After asking about it they told us that the order would take more time. We finally asked for a refund.
Atmosphere: 1
Food: 1
Service: 1
Good, not great
Ham, cheese, egg was about as good as I could do at home.
Was hoping for a better baguette
Atmosphere: 4
Food: 4
Service: 4
Eyanna was very informative and helpful
Atmosphere: 5
Food: 5
Service: 5
This is my first time eating from here. Pastries and drinks are so delicious. Eyanna have great customer service. She was very helpful and pleasant, I felt very welcomed and will definitely return again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bakery
Omg the cutest little bakery. The food was amazeee coffeee was ammaaaaaaazseee but the service was even better. They had the cutest little worker. I believe her name Eyana. She some how convinced me to leave with enough snacks for the whole family lol. A+ service and food
Atmosphere: 5
Food: 5
Service: 5
Thank you Eyanna! My sandwich was fantastic, I’ll definitely return with my coworkers for lunch soon! :)
Atmosphere: 5
Food: 5
Service: 5
Good food but very unpleasant staff, especially the lady at the counter, very disappointed.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Almond Croissant, Bakery
After leaving the museum Planet Word across the street my husband saw this cafe and wanted to check it out. He loves French bakeries. We should have kept on walking and avoided going here. The girl at the counter did not have patience when my husband was ordering and the pastry and coffee were not good. The place is spacious and the desserts and pastries did look good but without an employee who can assist you properly then there's other cafes to give business to.
Atmosphere: 2
Food: 1
Service: 1
The coffee and service were very good
Restaurantji Recommends
Decent coffee. Tasty baked treats 🥐
Came during a conference and was happy with the fast service and my caffeine top up.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Almond Croissant
don’t close bestie please please please ❤️♥️♥️
Atmosphere: 5
Food: 5
Service: 5
For 10$ you get a microwaved breakfast sandwich that’s not even hot. Only saving grace is the croissant it was served on was really good but otherwise was unimpressed by my experience.
Atmosphere: 4
Food: 1
Service: 4
Last week Friday, Nov 22, in the morning, I stopped here. The person taking my order was new to the job, likely their first week. He was friendly, had a smile on his face, eager to learn, positive attitude. While I was waiting for my drink, a customer returned, they were missing a piece of quiche. Once it was rectified, the senior staff proceeded to scold the trainee. The trainee spoke up, asserting the inappropriateness of the response. The entire situation was extremely uncomfortable. One of the most uncalled for responses I’ve seen. I’m a leader, I’ve been a trainer, I’ve been in client services leadership roles for years.
I am 100% confident that the person who waited five extra minutes for their quiche would have forgotten about this as soon as it was rectified. What is not as easily forgotten, is how the employee was treated.
I hope the employee who was treated this way, never returned to this establishment. The culture was negative, the senior staff were not supportive or offering them any opportunity to learn through their approach. A week later I still can’t shake my discomfort in the situation. Do better, be better, treat your staff better. Learning curves are expected, making mistakes is part of growth and development. Clients expect learning curves, they do not expect perfection.
Atmosphere: 1
Food: 3
Service: 1
OMGG
While I would give ten stars if possible, unfortunately there are only 5. While there have been so many things that have graced the presence of my inner and upper lips before, nothing and I mean nothing tastes better in my mouth then PAUL. Myself and my 2 buddies ate PAUL out at the same time and lemme tell you it is the best experience that all of our gracious lips have ever had. I will cherish this. The only thing better than eating PAUL is watching Sharktopus and eating PAUL.
Thank you PAUL
Atmosphere: 5
Food: 5
Service: 5
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