Potbelly

2301 Georgia Ave NW, Washington
(202) 349-1611

Recent Reviews

Melcina Smith

Very unclean. When bringing the specifics to a managers attention, he refused to approach it. He refused to see it and told me that he would take care of it. The back of the monitor to read orders directly over top of the food appears with thick black dirt, dust, cobb webs. I took a picture to submit to a district regional office or the health department.

Atmosphere: 1

Jay

Ordered for the first time - the soup was okay but the BLTA sandwich looked like this - I didn’t even touch. I was with a friend of mine and hers was also horrible. Safe to say it was our first and last

Atmosphere: 3

Food: 2

Service: 3

Max B

Devonte made me perfect sub to order. The shake are always spot on at Potbelly.

Atmosphere: 5

Food: 5

Service: 5

Jamilah Smith

Me and my children stood in line for ten mins no one served us so we just walked out. A guy came from out the back looked at me greeted me and kept doing what he was doing it was someone at the register she finished with a customer thought she was going to attend to us next she just kept stirring the chili. We never got served

Atmosphere: 5

Food: 1

Service: 1

Leslie Arnelle TV

I read the comments and was skeptical to visit this location. I am very happy to say that my experience was very good and my food and brownie cookie was very good.I actually mentioned the reviews to someone on the register and the person I talked to was very professional and understanding in his response.I will revisit this location based on my experience and the quality of my food.

Nathaniel Sietz

They keep the mobile orders behind their counter and don’t put them in the mobile order spot so you have to wait in the log line anyways…. Waste of time

M B.

I waited in line for more than 17 minutes. While it seemed that they were working on a large order, and I do understand the volume. It would have been helpful if the workers stated the hold up and possible above average wait time to order and check out.

Corin Van de Griek (Isl1ngt0n)

It's a PotBelly, if you like their sandwiches then you'll enjoy this spot. The team was great and the store was clean and well stocked. Lunch rush can be rough, it is on a college campus after allWheelchair accessibility: There is a wheel chair accessible ramp on the side street, but the sandwich line has problems with fixed poles and guides that could present a problem

Atmosphere: 4

Food: 4

Service: 5

Giovanna Dixon

Always hardworking and pleasant staff. Fresh food quality.

Atmosphere: 5

Food: 5

Service: 5

Pigeon Fan Cam

We love the subs and sandwiches here. Wish Potbelly would come out with some new subs to try so we can eat here more often.

Corin Van de Griek

It's a PotBelly, if you like their sandwiches then you'll enjoy this spot. The team was great and the store was clean and well stocked. Lunch rush can be rough, it is on a college campus after allWheelchair accessibility: There is a wheel chair accessible ramp on the side street, but the sandwich line has problems with fixed poles and guides that could present a problem

TheOfficialDripsy

Went to order my food at this location and the employees were slow and disorganized. Even with 4 employees working it still took 25 minutes for me to receive my order. On top of that, the employee was brash and unprofessional. I know people need jobs but please stop hiring individuals who have not been taught proper manners.

Lamí Fa

Not Good! I had gone there for the first time and the cashier was super impatient and absolutely rude. I couldn’t even ask questions

Samantha Utz

I ordered an Avocado and Turkey and they did not add the avocado. The avocado is not cheap either

Philip B.

Monday 9/26 3:25pm. Great Staff and food! Had bright customer service. Very polite staff asked how i was and said thank you! Also there was a young lady cleaning the dining area. Sandwich was great!

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