I tried to do the survey online but lost my code! Shamika made my husband’s sandwich with love and care. It was excellent. She is an asset to the organization!
Atmosphere: 5
Food: 5
Service: 5
Gloria Espinoza
Shamik was super lovely. From start to finish everyone was really great. Sandwiches at potbelly are always solid. Our food was to go.
Atmosphere: 5
Food: 5
Service: 5
RARINTHIP LAIPHAIBUL
Open slightly early so we can grap sandwich, salad and coffee in times to ctach morning train. Lovely staff, have a space to sit outside.
Atmosphere: 4
Food: 5
Service: 5
Flourish B
I was sitting eating a sandwich I just purchased, and sat at the only table available exhausted from my trip. After sitting there for neaonly 15 minutes, the worker rudely approached me claiming it was a fire hazard to sit at the table. He had no sign indicating it was a hazard or Anything and made me get up! I was so tired from my trip and I was also pregnant! That's not a way to treat your customers, if it's a hard there should be a sign, which would be negligence on pot belly. He was so disrespectful,
Atmosphere: 1
Food: 3
Service: 1
Jonah O.
I don't normally write reviews for chains but I'm writing one today because this Potbelly has the best service of any location I've visited. Even at the end of a long day, the crew was quick, professional, energetic and in good humor; the kind of excellence that takes intentionality and is too often hard to find. While everyone was great, in particular, I want to give a shout out to Keith, who when there was a small mistake in my order went above and beyond to make it right -- Potbelly is lucky to have him on staff, he's the kind of guy that will keep customers coming back to this location.
John Sullivan
Nice staffQuick and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Salads
Evan Hage
Inconsistent—some of the staff were very friendly, but the woman taking orders ignored my first attempts to get her attention, spoke impolitely, and refused to make eye contact. What’s more, I came here within half an hour of opening time all the tables were absolutely filthy. They definitely had not been cleaned since the previous day, or maybe longer ago.
Atmosphere: 2
Food: 4
Service: 2
Marc Sleiman
Very clean, great tasting food, and the staff do an excellent job with customer service. I had a minor problem with one of my orders and they fixed it right away. Very well run branch, great job!
Atmosphere: 5
Food: 5
Service: 5
J O.
Great meatball sub highly recommend it. Amazing staff great service and awesome choices
lala land
Do not order from this store through doordash. I ordered two Italians subs and a ham sub. Guess what. All three just had the meat. no vegetables or any toppings were included in any of the three subs.
If I could give zero I would. This store stole from me. I ordered a tuna sandwich but they didn’t have tuna. I asked for a refund and they said they would give me one but my money never came. I called the store and the manager was in a “meeting” and I was told I would get a call back but never did. I contacted corporate but nothing. I really like potbelly’s but it’s hard to support a company who would steal meal money for me but chump change for them.
Service: 1
Button O
Surprisingly delicious sandwich for fast food, it really hit the spot
H 2 A.
The sandwhich is delicious but their customer service needs help. Not only is it insanely loud inside from them playing music all day. And you can't communicate because of the noise. They made fun of a customer, right in their face. And started laughing. If this is how employees treat their customers then I won't be coming here anymore.
I tried to do the survey online but lost my code! Shamika made my husband’s sandwich with love and care. It was excellent. She is an asset to the organization!
Atmosphere: 5
Food: 5
Service: 5
Shamik was super lovely. From start to finish everyone was really great. Sandwiches at potbelly are always solid. Our food was to go.
Atmosphere: 5
Food: 5
Service: 5
Open slightly early so we can grap sandwich, salad and coffee in times to ctach morning train. Lovely staff, have a space to sit outside.
Atmosphere: 4
Food: 5
Service: 5
I was sitting eating a sandwich I just purchased, and sat at the only table available exhausted from my trip. After sitting there for neaonly 15 minutes, the worker rudely approached me claiming it was a fire hazard to sit at the table. He had no sign indicating it was a hazard or Anything and made me get up! I was so tired from my trip and I was also pregnant! That's not a way to treat your customers, if it's a hard there should be a sign, which would be negligence on pot belly. He was so disrespectful,
Atmosphere: 1
Food: 3
Service: 1
I don't normally write reviews for chains but I'm writing one today because this Potbelly has the best service of any location I've visited. Even at the end of a long day, the crew was quick, professional, energetic and in good humor; the kind of excellence that takes intentionality and is too often hard to find. While everyone was great, in particular, I want to give a shout out to Keith, who when there was a small mistake in my order went above and beyond to make it right -- Potbelly is lucky to have him on staff, he's the kind of guy that will keep customers coming back to this location.
Nice staffQuick and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Salads
Inconsistent—some of the staff were very friendly, but the woman taking orders ignored my first attempts to get her attention, spoke impolitely, and refused to make eye contact. What’s more, I came here within half an hour of opening time all the tables were absolutely filthy. They definitely had not been cleaned since the previous day, or maybe longer ago.
Atmosphere: 2
Food: 4
Service: 2
Very clean, great tasting food, and the staff do an excellent job with customer service. I had a minor problem with one of my orders and they fixed it right away. Very well run branch, great job!
Atmosphere: 5
Food: 5
Service: 5
Great meatball sub highly recommend it. Amazing staff great service and awesome choices
Do not order from this store through doordash. I ordered two Italians subs and a ham sub. Guess what. All three just had the meat. no vegetables or any toppings were included in any of the three subs.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The milkshakes taste like icy milk.
Very tasty.
Atmosphere: 4
Food: 5
Service: 4
If I could give zero I would. This store stole from me. I ordered a tuna sandwich but they didn’t have tuna. I asked for a refund and they said they would give me one but my money never came. I called the store and the manager was in a “meeting” and I was told I would get a call back but never did. I contacted corporate but nothing. I really like potbelly’s but it’s hard to support a company who would steal meal money for me but chump change for them.
Service: 1
Surprisingly delicious sandwich for fast food, it really hit the spot
The sandwhich is delicious but their customer service needs help. Not only is it insanely loud inside from them playing music all day. And you can't communicate because of the noise. They made fun of a customer, right in their face. And started laughing. If this is how employees treat their customers then I won't be coming here anymore.