Potbelly

Name: Potbelly
Address: 50 Massachusetts Ave NE, Washington, DC, 20002, US
Telephone: (202) 408-9583
Price range: $
Rating: 3.7

$ • Sandwich Shops, Fast Food, Salad

Hours:
50 Massachusetts Ave NE, Washington
(202) 408-9583

Menu Order Online

Take-Out/Delivery Options

take-out

no-contact delivery

drive-through

Customers' Favorites

Italian

Salads

Potbelly Sandwich Shop Reviews

3.7 (23)

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January 2024

I don't normally write reviews for chains but I'm writing one today because this Potbelly has the best service of any location I've visited. Even at the end of a long day, the crew was quick, professional, energetic and in good humor; the kind of excellence that takes intentionality and is too often hard to find. While everyone was great, in particular, I want to give a shout out to Keith, who when there was a small mistake in my order went above and beyond to make it right --...read full review

December 2023

Inconsistent—some of the staff were very friendly, but the woman taking orders ignored my first attempts to get her attention, spoke impolitely, and refused to make eye contact. What’s more, I came here within half an hour of opening time all the tables were absolutely filthy. They definitely had not been cleaned since the previous day, or maybe longer ago.

December 2023

Very clean, great tasting food, and the staff do an excellent job with customer service. I had a minor problem with one of my orders and they fixed it right away. Very well run branch, great job!

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