Potbelly Sandwich Shop

555 12th St NW, Washington
(202) 347-7100

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Recent Reviews

Lisa (store manager) was very, very kind to me recently. I can tell that she is like that genuinely on and off the clock. I was having issues with ordering and applying my discount to my sandwich. She didn't even hesitate to not only help me but provided me with her discount. Top tier customer service, not just for the discount but she made it seem like she enjoyed assisting me.SHOUT TO ME MISS LISA!
Had a wonderful experience with your employee Austin. I was having one of those days where I kept encountering unpleasant people and situations and then I entered your restaurant and was pleasantly served by Austin. He was so friendly and kind and didn’t mind explaining the contents of every salad even though there was a menu board hanging from the ceiling which I didn’t see until later. I never ate here before so I didn’t know anything. Thank you for hiring kind and helpful...
Potbelly (Washington DC: 555 12th street) is a great restaurant. Our servers Nishan and Mason were very kind as they took care of our group of 24 people 1 hour before closing time. The food was delicious and prepared quickly considering they only had two staff on duty at the time. Thanks again guys!!!

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