Shake Shack The Wharf

975 Wharf St SW, Washington
(202) 869-8345

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Recent Reviews

I visited this location yesterday to buy my son lunch and when I say this is the first time I ever experience such great customer service at shake shack from the manager who took my order and the employees. I definitely will be returning.
The food was very tasty and the place is in a good location near hotels and other restaurants. Order took about 10 min to be delivered to the table. You can eat with a nice view since the shop is facing the Potomac river.
I work at the wharf so occasionally grab lunch here. Today I came in with my son for a treat for us and was floored by the service. Since order taking is now in tablets, the little moments matter so much more and today Paul made that moment. He brought our order over and just as we were realizing we needed straws, Paul was returning to our table with them. He didn’t need to do it, the straws were a few steps away, but he recognized it and acted. Great job!!

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