Starbucks
$ • Coffee Shops
Hours:
1160 First St NE, Washington
(202) 289-5974
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Iced Caramel Macchiato
Bacon
Ham
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Hours
| Monday | 4:30AM - 6:30PM |
| Tuesday | 4:30AM - 6:30PM |
| Wednesday | 4:30AM - 6:30PM |
| Thursday | 4:30AM - 6:30PM |
| Friday | 4:30AM - 6:30PM |
| Saturday | 5:30AM - 6:30PM |
| Sunday | 5:30AM - 6:30PM |
This Starbucks location receives praise for its incredibly friendly, professional, and hardworking staff, who are noted for being helpful, kind, and maintaining a positive attitude even when very busy. However, the store faces significant operational challenges. A major point of frustration is the policy of prioritizing mobile orders over in-person customers, which during the weekday morning rush can lead to waits of seven or more minutes for those who line up in the store. This is because baristas become overwhelmed by the volume of mobile orders, causing drinks for customers not yet present to pile up. Additionally, there is a noted inconsistency in policy regarding water; one customer was told they had to make an additional purchase to receive a cup of iced water, contradicting experiences at other franchise locations. Despite these issues, the staff's effort is consistently recognized.