I usually enjoy sweetgreen and their hospitality all the time. This time, I felt extremely disrespected and disappointed at this location. The employee was very rude with his approach and mannerism. There was a conflict that caused confrontation between me and him. The manager even apologized for his behavior but I was so irritated and ready to go. I did not want to make a scene. I’m highly annoyed because this is not the typical behavior I get when I come here. At checkout, I was asking for a bag to go from a different employee and a fork was put into my face by the man who originally took my order. I was confused because I was not even speaking to him. He said no words and walked off.
Atmosphere: 1
Food: 1
Service: 1
Fadoua
Ordered via Uber Eats and paid extra for an additional piece of salmon. What I received was one small portion that had been split in two—not actually two separate pieces. For a meal that cost over $30, this felt misleading.
I went back inside and explained that I had ordered two pieces of salmon but only received one. They did provide the additional piece I paid for, but I noticed they had to get salmon from the back since they appeared to be out in the front display. It seems like they were trying to cut corners by splitting one piece rather than getting fresh salmon, probably to avoid restocking sooner.
The fact that they initially tried to pass off a split portion as “extra” is concerning. It makes you wonder if this is standard practice for delivery orders, assuming customers won’t notice or come back to check.
For the price point and reputation, customers should get exactly what they pay for from the start, not have to return to claim what was already purchased.
Atmosphere: 1
Food: 1
Service: 1
DC MOBILE LOCKSMITH
Fast service, fresh salmon and salad
Atmosphere: 5
Food: 5
Service: 5
Moe
Really enjoyed my bowl! It was a large portion size which I appreciate as I spent around $20 for!
Atmosphere: 4
Food: 4
Service: 3
Stella Zhang
I ordered the new KBBQ bowl and was very excited for it after trying the sample. But there is NO steak in my bowl and they gave me sweet potatoes?? Only found out after I got back with my bowl - not even a “sorry we ran out do you want chicken instead”?? This is what we pay for now?? I even tipped and now I just feel dumb to even still come here.
Atmosphere: 4
Food: 2
Service: 3
Caleb Copper
More staff needed at this location. The workers are overwhelmed and I had to wait an extra 30 mins for my pickup order. Support your staff!!!
Service: 1
Eric Feazel
I stop by Sweetgreen for takeout about once every two weeks, and it's always a great experience! Tonight, I had the Chicken Pesto Parm, and it was delicious as usual. It doesn’t look as great after being all mixed together but it was great! The location is super convenient, right off 14th St NW and W St NW, and the staff is always friendly and helpful. There’s plenty of seating inside, plus a few tables outside on the sidewalk for when you want to enjoy the weather. They’re open every day from 10:30 AM to 10 PM, so it’s easy to stop by whenever I’m craving a healthy, fresh bowl. Highly recommend Sweetgreen for anyone looking for a tasty, nutritious meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Caesar Salad, Harvest Bowl, Kale Caesar
Anastasia Sarmakeeva
Love sweetgreen, products always fresh, stuff friendly and nice. Location also very convenient, and i like outdoor seating during warmer times. Thank you for doing such a great service!
Atmosphere: 5
Food: 5
Service: 5
LC
I wanted to personally make a post giving Emely her flowers!! She had SUCH a pleasant attitude while serving me! Her bubbly personality and warm smile made enjoying my meal 100x better she literally brightened up my day! Keep up the wonderful work, Emely! You are amazing!! GIVE HER A RAISE best person to look for hands down🙂
Atmosphere: 5
Food: 5
Service: 5
Tori P
My experience with Sweetgreen was not how I envisioned it to be let alone being my first time I wanted to try something new and healthy. There were a lot of options to choose from but didn’t know how the ordering system works. When it was my turn I asked the team member Nataly to give me options of popular salads which she said “the ones that are on the menu are popular” I felt kind of dismissive but I let it slide. I chose the blackened chicken and ranch bowl but substituted a few things and noticed she was getting irritated and started throwing things in the bowl again didn’t say anything. Then when it was time to pay she just gave me the bowl didn’t tell me the total or asked if I wanted a bag. I wasn’t being difficult at all but I really think for new customers that are just as lost as me wouldn’t want to deal with her but I was being nice and courteous. After this experience i won’t be coming back. Nataly do better no need to have an attitude towards paying customers what a shame!
Yesterday me and my husband came for lunch we were welcomed by Emely. As we were ordering the other team member Nataly was wandering around instead of helping my husband. That was not the experience we wanted to encounter but at the end Ms.Emely finished our orders and left happy excellent customer service not to mention we are regulars and get a quick salad when we’re around. It’s sad to see there’s no help in the staff itself she shouldn’t have to carry the load. She shouldn’t be working if she doesn’t want to deal with customers!!! But we left happy with her professionalism great job once again will definitely be back!
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Buffalo Chicken, Kale Caesar
Joanna Williams-Cromer
I have always found the food here to be very fresh. I just tried the #2 Salmon dish and it is superb. Today it was delivered and is now one of my favorite dishes.
Vegetarian options: All kinds of salads and you can add your own veggie options. Food is very fresh and quinoa and wild rice are available if you do not want white rice.
Dietary restrictions: Lots of Vegetarian options! Love that you can add more veggies on any of your orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Caesar
M
It's one of my favorite Sweetgreen locations that I've been to. Great staff and consistent quality.
Atmosphere: 5
Food: 5
Service: 5
Sarah
I love this Sweetgreen so much it’s my go to lunch spot from the food to the staff very polite and attentive. Shoutout to Emy she’s very nice and full of energy not to mention she remembers my buffalo chicken salad bowl everytime I come I love it!! Awesome job keep it up :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Michael
It's one of my favorite Sweetgreen locations that I've been to. Great staff and consistent quality.
I usually enjoy sweetgreen and their hospitality all the time. This time, I felt extremely disrespected and disappointed at this location. The employee was very rude with his approach and mannerism. There was a conflict that caused confrontation between me and him. The manager even apologized for his behavior but I was so irritated and ready to go. I did not want to make a scene. I’m highly annoyed because this is not the typical behavior I get when I come here. At checkout, I was asking for a bag to go from a different employee and a fork was put into my face by the man who originally took my order. I was confused because I was not even speaking to him. He said no words and walked off.
Atmosphere: 1
Food: 1
Service: 1
Ordered via Uber Eats and paid extra for an additional piece of salmon. What I received was one small portion that had been split in two—not actually two separate pieces. For a meal that cost over $30, this felt misleading.
I went back inside and explained that I had ordered two pieces of salmon but only received one. They did provide the additional piece I paid for, but I noticed they had to get salmon from the back since they appeared to be out in the front display. It seems like they were trying to cut corners by splitting one piece rather than getting fresh salmon, probably to avoid restocking sooner.
The fact that they initially tried to pass off a split portion as “extra” is concerning. It makes you wonder if this is standard practice for delivery orders, assuming customers won’t notice or come back to check.
For the price point and reputation, customers should get exactly what they pay for from the start, not have to return to claim what was already purchased.
Atmosphere: 1
Food: 1
Service: 1
Fast service, fresh salmon and salad
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed my bowl! It was a large portion size which I appreciate as I spent around $20 for!
Atmosphere: 4
Food: 4
Service: 3
I ordered the new KBBQ bowl and was very excited for it after trying the sample. But there is NO steak in my bowl and they gave me sweet potatoes?? Only found out after I got back with my bowl - not even a “sorry we ran out do you want chicken instead”?? This is what we pay for now?? I even tipped and now I just feel dumb to even still come here.
Atmosphere: 4
Food: 2
Service: 3
More staff needed at this location. The workers are overwhelmed and I had to wait an extra 30 mins for my pickup order. Support your staff!!!
Service: 1
I stop by Sweetgreen for takeout about once every two weeks, and it's always a great experience! Tonight, I had the Chicken Pesto Parm, and it was delicious as usual. It doesn’t look as great after being all mixed together but it was great! The location is super convenient, right off 14th St NW and W St NW, and the staff is always friendly and helpful. There’s plenty of seating inside, plus a few tables outside on the sidewalk for when you want to enjoy the weather. They’re open every day from 10:30 AM to 10 PM, so it’s easy to stop by whenever I’m craving a healthy, fresh bowl. Highly recommend Sweetgreen for anyone looking for a tasty, nutritious meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Caesar Salad, Harvest Bowl, Kale Caesar
Love sweetgreen, products always fresh, stuff friendly and nice. Location also very convenient, and i like outdoor seating during warmer times.
Thank you for doing such a great service!
Atmosphere: 5
Food: 5
Service: 5
I wanted to personally make a post giving Emely her flowers!! She had SUCH a pleasant attitude while serving me! Her bubbly personality and warm smile made enjoying my meal 100x better she literally brightened up my day! Keep up the wonderful work, Emely! You are amazing!! GIVE HER A RAISE best person to look for hands down🙂
Atmosphere: 5
Food: 5
Service: 5
My experience with Sweetgreen was not how I envisioned it to be let alone being my first time I wanted to try something new and healthy. There were a lot of options to choose from but didn’t know how the ordering system works. When it was my turn I asked the team member Nataly to give me options of popular salads which she said “the ones that are on the menu are popular” I felt kind of dismissive but I let it slide. I chose the blackened chicken and ranch bowl but substituted a few things and noticed she was getting irritated and started throwing things in the bowl again didn’t say anything. Then when it was time to pay she just gave me the bowl didn’t tell me the total or asked if I wanted a bag. I wasn’t being difficult at all but I really think for new customers that are just as lost as me wouldn’t want to deal with her but I was being nice and courteous. After this experience i won’t be coming back. Nataly do better no need to have an attitude towards paying customers what a shame!
Restaurantji Recommends
Yesterday me and my husband came for lunch we were welcomed by Emely. As we were ordering the other team member Nataly was wandering around instead of helping my husband. That was not the experience we wanted to encounter but at the end Ms.Emely finished our orders and left happy excellent customer service not to mention we are regulars and get a quick salad when we’re around. It’s sad to see there’s no help in the staff itself she shouldn’t have to carry the load. She shouldn’t be working if she doesn’t want to deal with customers!!! But we left happy with her professionalism great job once again will definitely be back!
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Buffalo Chicken, Kale Caesar
I have always found the food here to be very fresh. I just tried the #2 Salmon dish and it is superb. Today it was delivered and is now one of my favorite dishes.
Vegetarian options: All kinds of salads and you can add your own veggie options. Food is very fresh and quinoa and wild rice are available if you do not want white rice.
Dietary restrictions: Lots of Vegetarian options! Love that you can add more veggies on any of your orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale Caesar
It's one of my favorite Sweetgreen locations that I've been to. Great staff and consistent quality.
Atmosphere: 5
Food: 5
Service: 5
I love this Sweetgreen so much it’s my go to lunch spot from the food to the staff very polite and attentive. Shoutout to Emy she’s very nice and full of energy not to mention she remembers my buffalo chicken salad bowl everytime I come I love it!! Awesome job keep it up :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
It's one of my favorite Sweetgreen locations that I've been to. Great staff and consistent quality.
Atmosphere: 5
Food: 5
Service: 5
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