Confusing drive through, didn’t get my order right, and when I went in to try and resolve the issue they were out of the specific thing I asked for. Gave me a refund right out of the tip jar instead of putting the money back on my card. I’d skip this Dunkin if I were you
Atmosphere: 3
Food: 5
Service: 1
Tony Contin
This store is very busy, the drive through has more attention than the inside but still great service.
Atmosphere: 5
Food: 5
Service: 5
Wendy Cassidy
Horrible place coffee is always made wrong. Piece of plastic in my cup. Went right up my straw. Gross. Going to starbucks, wawa. Kisa cafe or Milk and honey from here on out. I'm not getting my coffee there ever again
Atmosphere: 1
Food: 1
Service: 1
Dion Workman
What can you not say. Service was sub-par. They need to upgrade point of purchase equipment. This is like the third time they had to reboot in order to proceed payments
I ordered a coffee and asked for ONE cream and my coffee came out white as snow. Why does DD thinks everyone wants cream with a dash of coffee? I always avoid DD because i know they are obsessed with creamer but i thought dialing down to one cream would solve the issue.,., nope. They love they their cream.., no use trying again
Atmosphere: 1
Food: 1
Service: 1
Lisa Lynn Eaton Holmes
The frozen caramel coffee
Atmosphere: 5
Food: 5
Service: 5
Ronnie
This place used to be nice in the last few years it has gone downhill quickly. The latte i just bought tastes like a coffee with creamer. Fix it, or you'll lose customers. Just because a worker is fast doesn't mean it's done right.
Everyone was very friendly and our order was perfect.
Atmosphere: 5
Food: 5
Service: 5
Gina Burton
Very busy place
Atmosphere: 5
Food: 5
Service: 5
bonnie monson
The young man who took our order was very friendly and has a great smile.
Atmosphere: 5
Service: 5
Kimberly Vidal
I’ve come to this dunkin countless times and I’ve never had a bad experience unlike the one that I just had. I preordered my coffee and food on the app and proceeded to pick up the order at the drive thru. The employee did not greet me at all, she didn’t even say “Hi” or “what was the name for the order again?” Not even a smile. When I pulled up to the window, I said hi and looked at the employee so I read this as she wasn’t ready for me so I waited patiently. Nothing but awkward silence. I’ve worked in retail and food service so I know as this is common sense to greet the customer when they approach you. That’s rule number one of not just any retail service but human decency. After 5 minutes of silence she finally said “are you ready to pay?” I told her that I order my food and coffee on the app. She told me “next time say something then.” I was stunned because her tone and her body language was all very negative. Once I received my food it was cold, soggy, and did not taste good. This dunkin needs to stop being careless with food and train their employees proper interaction with customers.
C. Woody Butler
Very nice modern dunkin. Good tea, pretty fast drive thru, good staff.
Confusing drive through, didn’t get my order right, and when I went in to try and resolve the issue they were out of the specific thing I asked for. Gave me a refund right out of the tip jar instead of putting the money back on my card. I’d skip this Dunkin if I were you
Atmosphere: 3
Food: 5
Service: 1
This store is very busy, the drive through has more attention than the inside but still great service.
Atmosphere: 5
Food: 5
Service: 5
Horrible place coffee is always made wrong. Piece of plastic in my cup. Went right up my straw. Gross. Going to starbucks, wawa. Kisa cafe or Milk and honey from here on out. I'm not getting my coffee there ever again
Atmosphere: 1
Food: 1
Service: 1
What can you not say. Service was sub-par. They need to upgrade point of purchase equipment. This is like the third time they had to reboot in order to proceed payments
Atmosphere: 3
Food: 3
Service: 2
Blacked bagels, burnt coffee, awful breakfast. Friendly staff
Food: 1
Service: 5
I ordered a coffee and asked for ONE cream and my coffee came out white as snow. Why does DD thinks everyone wants cream with a dash of coffee? I always avoid DD because i know they are obsessed with creamer but i thought dialing down to one cream would solve the issue.,., nope. They love they their cream.., no use trying again
Atmosphere: 1
Food: 1
Service: 1
The frozen caramel coffee
Atmosphere: 5
Food: 5
Service: 5
This place used to be nice in the last few years it has gone downhill quickly. The latte i just bought tastes like a coffee with creamer. Fix it, or you'll lose customers. Just because a worker is fast doesn't mean it's done right.
Atmosphere: 1
Food: 1
Service: 2
Staff was very pleasant and attentive
Atmosphere: 4
Food: 4
Service: 5
So fast and everything so fresh!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everyone was very friendly and our order was perfect.
Atmosphere: 5
Food: 5
Service: 5
Very busy place
Atmosphere: 5
Food: 5
Service: 5
The young man who took our order was very friendly and has a great smile.
Atmosphere: 5
Service: 5
I’ve come to this dunkin countless times and I’ve never had a bad experience unlike the one that I just had. I preordered my coffee and food on the app and proceeded to pick up the order at the drive thru. The employee did not greet me at all, she didn’t even say “Hi” or “what was the name for the order again?” Not even a smile. When I pulled up to the window, I said hi and looked at the employee so I read this as she wasn’t ready for me so I waited patiently. Nothing but awkward silence. I’ve worked in retail and food service so I know as this is common sense to greet the customer when they approach you. That’s rule number one of not just any retail service but human decency. After 5 minutes of silence she finally said “are you ready to pay?” I told her that I order my food and coffee on the app. She told me “next time say something then.” I was stunned because her tone and her body language was all very negative. Once I received my food it was cold, soggy, and did not taste good. This dunkin needs to stop being careless with food and train their employees proper interaction with customers.
Very nice modern dunkin. Good tea, pretty fast drive thru, good staff.
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