Stopped by the Papa John’s in Milford recently, and it was a solid experience overall. Ordering was super easy through their app, and by the time I got there, my food was ready to go. I really appreciate how quick their service is—perfect when you’re in the mood for pizza and don’t want to wait around. The staff at this location were friendly at pickup and had everything boxed up neatly. The pizza itself was exactly what I was craving—good crust, plenty of cheese, and the toppings were fresh. I also grabbed an order of breadsticks, which came out hot and soft with plenty of dipping sauce. This location feels clean and well-run, and they actually got the order right without missing any items, which isn’t always guaranteed at some chains. If you’re in the Milford area and want a quick, dependable pizza option, this Papa John’s is a safe bet.
Atmosphere: 5
Food: 5
Service: 5
gene midgette
Quick service, order was made exactly like i asked.
Shawn J
I made a online purchase. I'm from Millsboro but was over in Salisbury MD at the time. So I made it to be picked up at the closet one to me which was N Salisbury. So when I went into the N Sailsbury Papa Johns store he had no record of a order. manager told me to call the store and tell them what happen and cancel order. So the employee at Millsboro said no problem and thank you. well 24 hours later I'm still billed for a pizza at Millsboro location. I will not be going to Papa John's in Millsboro again...
Atmosphere: 1
Food: 1
Service: 1
Stephen Gilbert
So Papa johns now uses door dash for deliveries before 5pm. My order was sitting for 40 minutes still waiting for a door dash pickup with no way to confirm if anyone was comming for it.
Atmosphere: 1
Food: 3
Service: 1
Wanda Reed
This Papa John's never has the smaller sodas in their cooler.
Carbon ///
I mean it's papa John's. Taste the same as always. Wings suck
Samantha Oody
If I could give a 5 for customer service but they put way to mich sauce was really looking forward to the pizza but even like it was a little under cooked.
Atmosphere: 5
Food: 1
Service: 5
Charles Sinclair
I'm absolutely livid. The guy did not wash his hands before making my pizza, and on top of that I had to wait so long the pizza was cold the pizza was so bad and just the thought of the man's unwashed hands being on my food made me sick his hands where so dirty to. his name tag said Joe on it I usually pay a lot for my orders because I'm feeding a family. never again will I eat at this establishment
Atmosphere: 5
Food: 1
Service: 1
Brenda Raspe
I will not order from here anymore! Absolutely use to love the fast service and delivery but recently ive had nothing but issues. Ordered 2 pizzas one mushroom and one bacon they were out of both my toppings and because i waa at work trying to have food delivered to my kids they sent 2 cheese pizzas to my house. Ok gine ima little upset but ok my kid ds aate it. Ordered again about two weeks later ordered online as i always do, 56+ dollars and after and hour and a half waiting they xall me and tell me my order never went through and they never made my order. Its now 830pm and im not getting my order and my 3 year old is still hungry.... Well needless to say i will NOT be ordering from them anymore. Unfortunately ill find another place.
Atmosphere: 1
Food: 2
Service: 1
Kendra Mathewson
Was quoted 45 minutes for delivery. Called after an hr and 15 mins to check on my order. The manager said they had no delivery drivers so DoorDash picked up my order and it was on its way. The manage of the store then called me back after it had been an hr and 40 mins to tell me my order had actually never been picked up and I could come pick it up myself and I wouldn’t be charged. I’ve ordered delivery from this store many times and use the “tracker”. They like to mark your order as delivered even though it hasn’t been delivered yet. I’m assuming so their delivery times stay within the time frame quoted. If I could give 0 stars for this particular store, I would.
Ordered 3 pizzas, received 2....went back obviously...and was told by the 'manager' oh that's because we didn't make that one, hold on I'll do it now. Seriously!? And then someone attempted to buy a soda, apparently they have NO change for a $20 so her $1.99 charge was put on a credit card while the 'manager' grilled the other employee and slammed the register. The pizza was gooey, no sauce,DO NOT RECOMMEND!
Atmosphere: 1
Food: 1
Service: 1
Diane Stargel
I wish I could give 0 stars, there’s a million other pizza places around here. Please order somewhere else. They are overwhelmed and poorly managed. Ordered an hour ago. Told it was ready 30 minutes ago. Still standing here. They are messing up orders left and right. A woman came in and they only gave her 2/3 pizzas. She called them out on it. Didn’t offer to make her whole order fresh. So she only got 1 pizza actually still warm by the time she left. No discount, no apologies, nothing offered by management. Atp I could’ve ordered from another location, left, picked it up, come back, and my original order would still not be ready. Better ingredients, better pizza? Try get better management ffs.
haley dries
Forgot the extra sauces I paid for and the pizza was a little burnt. Otherwise tasted good
Mike Needer
Never got my food gave up after 2 hours
Karina Caton
Tbh idk what’s happened to PapaJohns but every time I have an issue now adays. This time it actually got to me within a decent time and I was excited bc the time before it took almost two hours to get my order but this time only 30 so I was like yeah wooo! And I open it and half my cheese is off my pizza and it’s like wet for some reason. The other pizza I got literally has like no sauce on it. The past couple times including this one had been rather disappointing. I normally don’t leave reviews but I’m just done ordering PapaJohns.
Stopped by the Papa John’s in Milford recently, and it was a solid experience overall. Ordering was super easy through their app, and by the time I got there, my food was ready to go. I really appreciate how quick their service is—perfect when you’re in the mood for pizza and don’t want to wait around. The staff at this location were friendly at pickup and had everything boxed up neatly. The pizza itself was exactly what I was craving—good crust, plenty of cheese, and the toppings were fresh. I also grabbed an order of breadsticks, which came out hot and soft with plenty of dipping sauce. This location feels clean and well-run, and they actually got the order right without missing any items, which isn’t always guaranteed at some chains. If you’re in the Milford area and want a quick, dependable pizza option, this Papa John’s is a safe bet.
Atmosphere: 5
Food: 5
Service: 5
Quick service, order was made exactly like i asked.
I made a online purchase. I'm from Millsboro but was over in Salisbury MD at the time. So I made it to be picked up at the closet one to me which was N Salisbury. So when I went into the N Sailsbury Papa Johns store he had no record of a order. manager told me to call the store and tell them what happen and cancel order. So the employee at Millsboro said no problem and thank you. well 24 hours later I'm still billed for a pizza at Millsboro location. I will not be going to Papa John's in Millsboro again...
Atmosphere: 1
Food: 1
Service: 1
So Papa johns now uses door dash for deliveries before 5pm. My order was sitting for 40 minutes still waiting for a door dash pickup with no way to confirm if anyone was comming for it.
Atmosphere: 1
Food: 3
Service: 1
This Papa John's never has the smaller sodas in their cooler.
I mean it's papa John's. Taste the same as always. Wings suck
If I could give a 5 for customer service but they put way to mich sauce was really looking forward to the pizza but even like it was a little under cooked.
Atmosphere: 5
Food: 1
Service: 5
I'm absolutely livid. The guy did not wash his hands before making my pizza, and on top of that I had to wait so long the pizza was cold the pizza was so bad and just the thought of the man's unwashed hands being on my food made me sick his hands where so dirty to. his name tag said Joe on it I usually pay a lot for my orders because I'm feeding a family. never again will I eat at this establishment
Atmosphere: 5
Food: 1
Service: 1
I will not order from here anymore! Absolutely use to love the fast service and delivery but recently ive had nothing but issues. Ordered 2 pizzas one mushroom and one bacon they were out of both my toppings and because i waa at work trying to have food delivered to my kids they sent 2 cheese pizzas to my house. Ok gine ima little upset but ok my kid ds aate it. Ordered again about two weeks later ordered online as i always do, 56+ dollars and after and hour and a half waiting they xall me and tell me my order never went through and they never made my order. Its now 830pm and im not getting my order and my 3 year old is still hungry.... Well needless to say i will NOT be ordering from them anymore. Unfortunately ill find another place.
Atmosphere: 1
Food: 2
Service: 1
Was quoted 45 minutes for delivery. Called after an hr and 15 mins to check on my order. The manager said they had no delivery drivers so DoorDash picked up my order and it was on its way.
The manage of the store then called me back after it had been an hr and 40 mins to tell me my order had actually never been picked up and I could come pick it up myself and I wouldn’t be charged.
I’ve ordered delivery from this store many times and use the “tracker”. They like to mark your order as delivered even though it hasn’t been delivered yet. I’m assuming so their delivery times stay within the time frame quoted. If I could give 0 stars for this particular store, I would.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered 3 pizzas, received 2....went back obviously...and was told by the 'manager' oh that's because we didn't make that one, hold on I'll do it now. Seriously!? And then someone attempted to buy a soda, apparently they have NO change for a $20 so her $1.99 charge was put on a credit card while the 'manager' grilled the other employee and slammed the register. The pizza was gooey, no sauce,DO NOT RECOMMEND!
Atmosphere: 1
Food: 1
Service: 1
I wish I could give 0 stars, there’s a million other pizza places around here. Please order somewhere else. They are overwhelmed and poorly managed. Ordered an hour ago. Told it was ready 30 minutes ago. Still standing here. They are messing up orders left and right. A woman came in and they only gave her 2/3 pizzas. She called them out on it. Didn’t offer to make her whole order fresh. So she only got 1 pizza actually still warm by the time she left. No discount, no apologies, nothing offered by management. Atp I could’ve ordered from another location, left, picked it up, come back, and my original order would still not be ready. Better ingredients, better pizza? Try get better management ffs.
Forgot the extra sauces I paid for and the pizza was a little burnt. Otherwise tasted good
Never got my food gave up after 2 hours
Tbh idk what’s happened to PapaJohns but every time I have an issue now adays. This time it actually got to me within a decent time and I was excited bc the time before it took almost two hours to get my order but this time only 30 so I was like yeah wooo! And I open it and half my cheese is off my pizza and it’s like wet for some reason. The other pizza I got literally has like no sauce on it. The past couple times including this one had been rather disappointing. I normally don’t leave reviews but I’m just done ordering PapaJohns.
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