Only sent half the order. No one answers the phone when you call. No one replies to messages. I had to do a credit card charge back. The food that did arrive was overpriced and not good.
Atmosphere: 1
Food: 1
Service: 1
Foodie
We shared a small Caesar Salad and the Rigatoni, Chicken & Broccoli. Both food and service were excellent, as always. We love their Caesar Salad, and their pastas are always perfectly al dente; and their meat sauce actually has meat chunks in it, not specks. Everything tastes great. Kind of a fun place to eat, too, the way they've decorated it recently. This is a go-to place for us.
Barry G
Worst experience ever! Do not use Pardon my cheesesteak. It’s in another establishment. Like the one I went to was in Ruby Tuesdays in Pike Creek. Let me just say never again. Cooks were talking smack like this better get the best review because they were closing and had to cook. They burnt the food and I demanded a refund. Never again!?
Google user
Never again! The paper was so soggy it stuck to my sandwhich not sure if I'm eating cheese or paper at this point, I have more bread than meat, the sandwhiches are squished and the tub of French fries wasn't even half full and definitely not fresh. And yes the picture is the entire sandwhich. Could have gotten better at Subway.
DonnaC
Our waiter (male) not sure of his name was very unfriendly and dropped many things. Even had to bring us another childs pizza because one slice fell of the plate before he got it to the child! Never got my salad until I asked him for it after our pizza was served. Never asked what kind of dressing for the salad..just brought what he liked I guess.
AnnM
Mike is one of the best servers EVER! He is so attentive and professional, while also friendly and making you feel welcome. The food at Bertucci's is outstanding, and we try and make our Monday Night Date Night at Bertucci's.
KateW
Went to Bertucci's for my son's birthday. His choice.. Our pizza could have used a few more minutes in the oven. The onions and green peppers were almost raw..still crisp. We had to wait a considerable amount of time for someone to bring out the cake I had brought. Then an extended wait to catch someone to bring the box and a few to go boxes.
Carolyn Bryant
Never again! The paper was so soggy it stuck to my sandwhich not sure if I'm eating cheese or paper at this point, I have more bread than meat, the sandwhiches are squished and the tub of French fries wasn't even half full and definitely not fresh. And yes the picture is the entire sandwhich. Could have gotten better at Subway.
JoanneB
Great meal, terrific service. Went in for the Valentine's Day special but ended up getting more - which was fine, just more than anticipated. It was very busy and a little bit loud, but not uncomfortable.
This year I decided to do a family Valentine's Day dinner. I wanted to pick something that we all would enjoy collectively. I must say I am very pleased with Bertucci's. They had a wonderful Valentine's Day menu. My daughter absolutely loved the heart shaped pizza. They added new cocktails to their menu which me and the hubby enjoyed. Thank you so much Bertucci's.
Rebel19720
We were celebrating my mother's 90th birthday, the staff was so helpful in making sure she had a wonderful time. Our server, Rafael, was very helpful and knowledgeable, and we were glad he was assigned to our table, he has excellent customer service skills. Thank you very much and thank the staff for making this a memorable day for her!
Shopper
My family loved the cheesesteaks and they were delicious!
DianeG
Love the margarita pizza and their new Italian salad. And of course their hot rolls are the Best. A few more calorie conscious entrees would be great. We had a great bottle of red wine that was a special.
JeffM
We had the chicken parm; mac & cheese with sausage and salmon. Everyone liked it. The mac & cheese was mine - the sausage seemed a bit overcooked and dry. It's a baked mac & cheese so a bit different than the norm one gets elsewhere which makes it a nice change.
Had better at Mom & Pop
Atmosphere: 1
Food: 1
Service: 1
Only sent half the order. No one answers the phone when you call. No one replies to messages. I had to do a credit card charge back. The food that did arrive was overpriced and not good.
Atmosphere: 1
Food: 1
Service: 1
We shared a small Caesar Salad and the Rigatoni, Chicken & Broccoli. Both food and service were excellent, as always. We love their Caesar Salad, and their pastas are always perfectly al dente; and their meat sauce actually has meat chunks in it, not specks. Everything tastes great. Kind of a fun place to eat, too, the way they've decorated it recently. This is a go-to place for us.
Worst experience ever! Do not use Pardon my cheesesteak. It’s in another establishment. Like the one I went to was in Ruby Tuesdays in Pike Creek. Let me just say never again. Cooks were talking smack like this better get the best review because they were closing and had to cook. They burnt the food and I demanded a refund. Never again!?
Never again! The paper was so soggy it stuck to my sandwhich not sure if I'm eating cheese or paper at this point, I have more bread than meat, the sandwhiches are squished and the tub of French fries wasn't even half full and definitely not fresh. And yes the picture is the entire sandwhich. Could have gotten better at Subway.
Our waiter (male) not sure of his name was very unfriendly and dropped many things. Even had to bring us another childs pizza because one slice fell of the plate before he got it to the child! Never got my salad until I asked him for it after our pizza was served. Never asked what kind of dressing for the salad..just brought what he liked I guess.
Mike is one of the best servers EVER! He is so attentive and professional, while also friendly and making you feel welcome. The food at Bertucci's is outstanding, and we try and make our Monday Night Date Night at Bertucci's.
Went to Bertucci's for my son's birthday. His choice.. Our pizza could have used a few more minutes in the oven. The onions and green peppers were almost raw..still crisp. We had to wait a considerable amount of time for someone to bring out the cake I had brought. Then an extended wait to catch someone to bring the box and a few to go boxes.
Never again! The paper was so soggy it stuck to my sandwhich not sure if I'm eating cheese or paper at this point, I have more bread than meat, the sandwhiches are squished and the tub of French fries wasn't even half full and definitely not fresh. And yes the picture is the entire sandwhich. Could have gotten better at Subway.
Great meal, terrific service. Went in for the Valentine's Day special but ended up getting more - which was fine, just more than anticipated. It was very busy and a little bit loud, but not uncomfortable.
Restaurantji Recommends
This year I decided to do a family Valentine's Day dinner. I wanted to pick something that we all would enjoy collectively. I must say I am very pleased with Bertucci's. They had a wonderful Valentine's Day menu. My daughter absolutely loved the heart shaped pizza. They added new cocktails to their menu which me and the hubby enjoyed. Thank you so much Bertucci's.
We were celebrating my mother's 90th birthday, the staff was so helpful in making sure she had a wonderful time. Our server, Rafael, was very helpful and knowledgeable, and we were glad he was assigned to our table, he has excellent customer service skills. Thank you very much and thank the staff for making this a memorable day for her!
My family loved the cheesesteaks and they were delicious!
Love the margarita pizza and their new Italian salad. And of course their hot rolls are the Best. A few more calorie conscious entrees would be great. We had a great bottle of red wine that was a special.
We had the chicken parm; mac & cheese with sausage and salmon. Everyone liked it. The mac & cheese was mine - the sausage seemed a bit overcooked and dry. It's a baked mac & cheese so a bit different than the norm one gets elsewhere which makes it a nice change.