New Hibachi Express

Japanese, Salad, Sushi Bar

4526B Kirkwood Hwy, Wilmington
(302) 999-9733


Take-Out/Delivery Options


Reviews for New Hibachi Express

I feel like the portions for dine in was smaller than take out. It is really hot inside the store with no blinds, no AC or fans in use. The place only had one unoccupied table that seats 4. It wasn't very clean. The sushi was sad. All 4 entrees were alright though. In our opinion, the prices don't suit the quality. They speak both English and Mandarin Chinese.

Here's how my Saturday night went. I ordered for delivery online at 9:16PM. I got a call a few minutes later saying they do not deliver to my address (no delivery restrictions are noted on their website). I said I would come and pick it up, and was told it would be ready in 15-20 minutes. When I arrived at the restaurant (15 minutes after the call), I waited 5 minutes before they told me that had not started the order yet, because they "weren't sure that we were actually coming" full review

Worst customer service EVER. I ordered for delivery and they gave me a call to let me know. Without an opportunity to say, okay, I can come pick it up, she says - I am going to cancel your order and then hangs up on me... Well, she just missed a sale and she also just turned away a customer. Bad news bears.

More Reviews(43)


Monday Closed
Tuesday 12 - 8PM
Wednesday 12 - 8PM
Thursday 12 - 8PM
Friday 12 - 9PM
Saturday 12 - 9PM
Sunday 1 - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.