Red Robin Gourmet Burgers and Brews

The waitress Mellisa is top-tier! Our meal hit the spot. She was always careful not to place hot plates or drinks in front of my children and she gave excellent food recommendations . She was just so very attentive, even down to the to-go boxes. It’s not often we get out during the weekday with our kids and it was so refreshing to have such a great experience with such great customer service! Mellisa is a rockstar server!

Atmosphere: 5

Food: 5

Service: 5

Always a good time. Never bad service, and food quality is very consistent. 12/24: Well, this didn't age well. Food is hit or miss, service is below average, atmosphere is almost pizzeria uno bad. Hopefully they turn around.

Atmosphere: 1

Food: 2

Service: 2

Server was new and the experience was horrible. No dishes removed from our table. Manager cared not. The food had to be sent back 3x. Probably won't be back.

Atmosphere: 1

Food: 2

Service: 1

Usually i dine in,but lately I've chosen to take out. I stopped calling in to place an order because they always seem to get a few things wrong,online ordering doesn't have the customizations i need. Employees are fantastic and very helpful,but lately my food has been messed up. This time,i got their clucks and fries,the sauce didn't look appetizing at all. It had white specks,was seperating from itself and i didn't trust eating it,i never had this issue when dining in. I've ordered this meal more then once,i won't be ordering from this red robin anymore

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Sweet Potato Fries, Hamburger, Steak Fries

We stood waiting for 10 minutes to get a table. Every staff member just ignored us.

Atmosphere: 1

Food: 1

Service: 1

Always enjoy eating at this Red Robin. Food tastes great and the service is good. Had take out this time and was happy with how the food was packaged. They gave me so much extra guac with my chips.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

I ordered a small milkshake and regular burger. The food came out 35 minutes after ordering. The server brought the food i asked if my milkshake was coming. He told me he put the order into the bar when i ordered 35 minutes prior. When he came back with my milkshake i had taken one bite of my burger and spit it out. I told him it was cold and asked how long it had been sitting in the window for and he said “I’m not sure, i can have them reheat it for you” i said no thanks. Can i have my hill for my water and he walked away and never came back. I would absolutely not waste you or your family’s time coming to this poorly run establishment.

Atmosphere: 1

Food: 1

Service: 1

Thank you for continuing to provide the Veteran's Day meal. Service was very good.

Atmosphere: 4

Food: 4

Service: 5

Great food and everything but the waiter came 1 time during "bottomless fries" so we had to leave because we weren't getting the service I was expecting better so I will never be coming back

Atmosphere: 5

Food: 5

Service: 1

Fun place for ur dollar. We got the crispy chicken sandwich it was great. Milk shake was good also

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Fries

Quite disappointing. Server was very nice though, so that was a plus.

Place was not busy when we came. Took about 2 hours from start to finish. Childs meal came out fine, adult burgers were just midgrade. Burger was cold and cheese was not melted. Fries were just ok, mostly cold. Server did not ask if we needed refills or if food was ok after it came out. Waited forever to pay the check. Paid $70 for 3 people to only take my food home and reheat so that my cheese would be melted. Would not recommend. I could see if place was busy but maybe 4 tables were filled. Not sure what happened but very disappointed.

Atmosphere: 3

Food: 2

Service: 2

Took to long to sit and 10 minutes to long for the waiter to make their present at the table just asked about drinks or water
Was only five table occupied in the whole restaurant.

Really good service and the food is great. Actually the 1st time I ate at a Red Robin. This one was a good representation of the franchise. No complaints at all

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Red Robin Gourmet Cheeseburger

Most disgusting food and service after all the years of coming to this location. Fries were bathed in salt on top of salt. When I asked for more they brought some that were re fried and hard and crispy. Spoke to manager and he was extremely dismissive about the issue. He never even bothered to look at the food just at me. My guess is because I'm African American he didn't care about the complaint. Also it was 2 adults and 1 toddler. Server only asked 2 adults what they wanted and started to walk away until I stopped and asked if my child could eat also... once plates arrived, server placed food with knife sticking out of burger between myself and the toddler. Like wtf. They obviously need better training and back to how they use to have alot better service. I doubt I'll be back there again. I'll go elsewhere where customers are more appreciated.

Atmosphere: 3

Food: 1

Service: 1