I don't often tell people this but I live in wauchula don't judge me for that but our Burger King the service is terrible the food isn't that great either I've even spoken to the manager and he didn't seem to really care at all I said when I come inside or through the drive through I get exactly the same results I asked for a bacon cheeseburger with no ketchup no mustard only extra Pickles and BBQ sauce and you would think then if you tell someone directly they can follow simple instructions and give you what you ask for there's a reason I asked for this type of burger I can no longer eat ketchup or mustard or tomatoes because of health reasons.In one month I have been to the what you want Burger King four times and ordered exactly the same thing and each time they messed it up or just gave me whatever they wanted to I spoke to the manager about it he did try to make me one exactly like I said I give him applause for that but what happens when he's not there? There's a lot of horseplay goes on that's for sure I got a burger the other day for lunch and took it home to eat it before my treatments and what do you know the beef Patty was missing what idiots these people are:I have reached out to Burger King corporation about this and they never respond the king would be displeased and his subjects that work there should be put in the royal dungeon because they're being a royal pain.Today we went to Avon park we decided to stop in Burger King and ask for exactly the same sandwich there was a woman in the drive through by the name of Kathy she took my order with no problem and she fulfilled it like a champ and then told me thank you for coming to Burger King and have a great daywow what service if only the one in wachula was like this there might actually be more business so the one you wauchula could take notes from the one and 81 park Florida and especially from Kathy and the team that works there thank you very much for reading my post and if I were you I wouldn't even go to the one in wauchula there's one better over in the next town if you're there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
María Araujo
Good Service!!
Atmosphere: 4
Food: 4
Service: 5
Cincy Born
They are hurting your business, closed at 8:45 dining room door locked and, drive everyone was sitting, people left now. I went back to drive thru , lady said please hold and never came back . April 20 2024 Saturday night. Normally I wouldn't go and complain, but never got food and you never made money and because I saw others posting the same problem, I felt you should know.
Atmosphere: 1
Service: 1
Chily Yoly
They are fast and work well.Kid-friendliness: Very good
Atmosphere: 5
Food: 5
Service: 5
Robert Lappert
HOME OF THE WHOPPER (CHAR GRILLED) BEEFVegetarian options: MORNINGSTAR VEGGIE BURGER *****
I shouldn't be able to tell that the rep behind the mic hates their job. Went to checkers next door, night and day difference on customer interaction. Not going back anytime
Atmosphere: 1
Food: 1
Service: 1
Tiffany Snyder
Sat in the drive-thru, stated it closed at 12am, it was 10:50pm. No one welcomed us so we said hello and then the lights turned off, still no acknowledgement! So, I drive up to the window and an employee comes up, just before 11pm and states they are closed and they are only open until 11pm. My issue, then tell me that but the fact that I was there before 11pm and they ignored me, turning off lights while I sat there then played stupid, irks me! Corporate will hear from me! I was there in time!
Atmosphere: 1
Food: 1
Service: 1
David B.
Sadly the worst drive through service I have ever experienced. Sat 20 minutes in line for a cheeseburger, asked if it was ready when I got to the window? Was told no about 5 minutes wait. Decided to go to checkers, was in and away in 2 minutes! Very disappointed. Not recommended.
Star Griefer 190
The food was decent i had the chicken fries combo which thank god they at least knew that, but the people there don't care about the customers. I was given my food and they quickly closed the window despite not giving me my drink after 20 minutes. I couldve had someone stay in my place ran over to McDonald's across the street and come back with plenty of time to wait. And even I did get the drink I learned they forgot the dipping sauce for the chicken fries. The woman at the window looked right at me and put her back to the window to try and take another person's order instead of acknowledging she at least saw me, and after she took it (I know she did because she pressed the button to turn off her microphone) and turned her head enough to see my car was still there and turned away again. I do not recommend it. Either find people who care or close down the place
I don't like the fact that the product has been reduced in size. A price increase because of the economy is one thing but cheaping out on what they give is another !
Atmosphere: 1
Food: 3
Service: 3
R N.
Do not count on staff to take your order correctly or apologize when they mess it up! over charge you... yes they will do that! Be rude, yes they will be that as well! Add 4 times the amount of mayonnaise someone would want, yes they will do that for sure. Fix the situation, get you the correct meal, make sure you have at least an edible meal... No, they won't do that!!! Burger King! Please hire people who actually have some customer service or manager training. The staff in Avon Park FL is AWFUL!
Kim Keding
Ordered the Shroom and Swiss. Pretty sure it should have been served with toasted bread. Nope, plain white bread..cold. yuck!Parking: No comment
Food: 3
Service: 5
Recommended dishes: Original Chicken Sandwich
Abigail Smith
Saw an employee pick up a customers order for the drive thru eating food out of the bag and then put the order back to give to customers. Absolutely disgusting
jessica Garcia
Don’t waste your time going to the bk in Avon park because the service was the worst ever. There was a big problem over a mistake I made when using two coupons. The second coupon number I gave them was wrong and the cashier in drive through tried to tell me it couldn’t be changed. I let them know I was just recently employed at bk in another county and the suppose district manager got so upset about the whole situation and told her manager to give me and my family back our money!!! Not to mention I had five kids and four adults in the car!!! How is a “district manager” going to get soooo upset about a simple mistake I made? Was it really so hard to basically make one more sandwich and add the fry to complete the second coupons entree and side??? This is so unacceptable for a “district manager” to have that type of behavior to a customer. Customers are what keep Burger King open. I’m guessing the bk’s over here in highlands county don’t value their customers like they should because if this took place in manatee county where Carlos bigord is/was my district manager and Brandi James the general manager nothing like this would have taken place. I am going to make sure I speak to every single person there is to speak with about this crazy situation. I am furious and disgusted with that bk because we are not originally from highlands we were only there to go visit my 27 year old sister who is a paraplegic and hade code blue the day before in the hospital so we decided to grab a quick bite because I’m always applauding bk’s great food and service and this is what happens…. SMH. I don’t appreciate the way we were treated and denied our food.
I don't often tell people this but I live in wauchula don't judge me for that but our Burger King the service is terrible the food isn't that great either I've even spoken to the manager and he didn't seem to really care at all I said when I come inside or through the drive through I get exactly the same results I asked for a bacon cheeseburger with no ketchup no mustard only extra Pickles and BBQ sauce and you would think then if you tell someone directly they can follow simple instructions and give you what you ask for there's a reason I asked for this type of burger I can no longer eat ketchup or mustard or tomatoes because of health reasons.In one month I have been to the what you want Burger King four times and ordered exactly the same thing and each time they messed it up or just gave me whatever they wanted to I spoke to the manager about it he did try to make me one exactly like I said I give him applause for that but what happens when he's not there? There's a lot of horseplay goes on that's for sure I got a burger the other day for lunch and took it home to eat it before my treatments and what do you know the beef Patty was missing what idiots these people are:I have reached out to Burger King corporation about this and they never respond the king would be displeased and his subjects that work there should be put in the royal dungeon because they're being a royal pain.Today we went to Avon park we decided to stop in Burger King and ask for exactly the same sandwich there was a woman in the drive through by the name of Kathy she took my order with no problem and she fulfilled it like a champ and then told me thank you for coming to Burger King and have a great daywow what service if only the one in wachula was like this there might actually be more business so the one you wauchula could take notes from the one and 81 park Florida and especially from Kathy and the team that works there thank you very much for reading my post and if I were you I wouldn't even go to the one in wauchula there's one better over in the next town if you're there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
Good Service!!
Atmosphere: 4
Food: 4
Service: 5
They are hurting your business, closed at 8:45 dining room door locked and, drive everyone was sitting, people left now. I went back to drive thru , lady said please hold and never came back . April 20 2024 Saturday night. Normally I wouldn't go and complain, but never got food and you never made money and because I saw others posting the same problem, I felt you should know.
Atmosphere: 1
Service: 1
They are fast and work well.Kid-friendliness: Very good
Atmosphere: 5
Food: 5
Service: 5
HOME OF THE WHOPPER (CHAR GRILLED) BEEFVegetarian options: MORNINGSTAR VEGGIE BURGER *****
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ham Egg & Cheese Croissan'Wich, Bacon Egg & Cheese Biscuit, Chicken Fries, Onion Rings
I guess it closes at 8:30pm now?
I shouldn't be able to tell that the rep behind the mic hates their job. Went to checkers next door, night and day difference on customer interaction. Not going back anytime
Atmosphere: 1
Food: 1
Service: 1
Sat in the drive-thru, stated it closed at 12am, it was 10:50pm. No one welcomed us so we said hello and then the lights turned off, still no acknowledgement! So, I drive up to the window and an employee comes up, just before 11pm and states they are closed and they are only open until 11pm. My issue, then tell me that but the fact that I was there before 11pm and they ignored me, turning off lights while I sat there then played stupid, irks me! Corporate will hear from me! I was there in time!
Atmosphere: 1
Food: 1
Service: 1
Sadly the worst drive through service I have ever experienced. Sat 20 minutes in line for a cheeseburger, asked if it was ready when I got to the window? Was told no about 5 minutes wait. Decided to go to checkers, was in and away in 2 minutes! Very disappointed. Not recommended.
The food was decent i had the chicken fries combo which thank god they at least knew that, but the people there don't care about the customers. I was given my food and they quickly closed the window despite not giving me my drink after 20 minutes. I couldve had someone stay in my place ran over to McDonald's across the street and come back with plenty of time to wait. And even I did get the drink I learned they forgot the dipping sauce for the chicken fries. The woman at the window looked right at me and put her back to the window to try and take another person's order instead of acknowledging she at least saw me, and after she took it (I know she did because she pressed the button to turn off her microphone) and turned her head enough to see my car was still there and turned away again. I do not recommend it. Either find people who care or close down the place
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I don't like the fact that the product has been reduced in size. A price increase because of the economy is one thing but cheaping out on what they give is another !
Atmosphere: 1
Food: 3
Service: 3
Do not count on staff to take your order correctly or apologize when they mess it up! over charge you... yes they will do that! Be rude, yes they will be that as well! Add 4 times the amount of mayonnaise someone would want, yes they will do that for sure. Fix the situation, get you the correct meal, make sure you have at least an edible meal... No, they won't do that!!! Burger King! Please hire people who actually have some customer service or manager training. The staff in Avon Park FL is AWFUL!
Ordered the Shroom and Swiss. Pretty sure it should have been served with toasted bread. Nope, plain white bread..cold. yuck!Parking: No comment
Food: 3
Service: 5
Recommended dishes: Original Chicken Sandwich
Saw an employee pick up a customers order for the drive thru eating food out of the bag and then put the order back to give to customers. Absolutely disgusting
Don’t waste your time going to the bk in Avon park because the service was the worst ever. There was a big problem over a mistake I made when using two coupons. The second coupon number I gave them was wrong and the cashier in drive through tried to tell me it couldn’t be changed. I let them know I was just recently employed at bk in another county and the suppose district manager got so upset about the whole situation and told her manager to give me and my family back our money!!! Not to mention I had five kids and four adults in the car!!! How is a “district manager” going to get soooo upset about a simple mistake I made? Was it really so hard to basically make one more sandwich and add the fry to complete the second coupons entree and side??? This is so unacceptable for a “district manager” to have that type of behavior to a customer. Customers are what keep Burger King open. I’m guessing the bk’s over here in highlands county don’t value their customers like they should because if this took place in manatee county where Carlos bigord is/was my district manager and Brandi James the general manager nothing like this would have taken place. I am going to make sure I speak to every single person there is to speak with about this crazy situation. I am furious and disgusted with that bk because we are not originally from highlands we were only there to go visit my 27 year old sister who is a paraplegic and hade code blue the day before in the hospital so we decided to grab a quick bite because I’m always applauding bk’s great food and service and this is what happens…. SMH. I don’t appreciate the way we were treated and denied our food.
Atmosphere: 1
Food: 1
Service: 1