Dunkin'

1202 N Broadway Ave, Bartow
(863) 533-3626

Recent Reviews

Verajane Hurlbut

Stale donuts.coffee without sugar.Service very poor and slow.

Food: 2

Service: 2

Jynx

I gave this place multiple chances to make sure it wasnt just an off day. This place is severely understaffed and it shows, these poor employees are doing their best but theres just not enough people. I've seen the manager verbally berate the employees right in front of customers multiple times, and part of me cant help but wonder if thats part of the reason theyre so short staffed. I've seen multiple cockroaches around where they hold donuts as well, and the food station rarely looks clean even when its not busy. My order is always right but with how long the wait times are and just how the place is run, i would honestly just go to anywhere else and get my coffee. I will not be returning.

Ron Carroll

I’ve tried this location 2x just to make sure my visit wasn’t an isolated issue. Both Times coffee made wrong and the donuts appears and tasted like day old donuts. Won’t be returning anytime soon.

Atmosphere: 1

Food: 1

Service: 1

James Boykin

I work at Dunkin donuts so I may be a little bit more critical than most. I ordered a coffee cold brew took 5 minutes to make maybe a little bit longer. I had a frozen hot chocolate for myself 10 minutes. For them to make it.

Atmosphere: 1

Food: 3

Service: 1

kathyrn Cervantes

The drive thru was quick. The server was friendly. And as always, the coffee was great!!

Food: 5

Service: 5

Celestine Gonzalez

You’d be lucky if they make your coffee right

Scott Bagley

Out of everything I asked for , slooooooow rude acted like I was the problem!

Atmosphere: 1

Food: 1

Service: 1

Daisy Mendoza

Every time I come here I get the worst attitude from the person taking my order.

Atmosphere: 1

Food: 1

Service: 1

Becky

I don't know what's happened there but something has changed. Most of the staff is gone it's just not the

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Latte, Bacon Egg and Cheese, Hash Browns, English Muffin, Wake-Up Wrap - Bacon Egg and Cheese, Bagels, Egg and Cheese, Grilled Cheese, Cup of ICD, Everything Stuffed Bagel Minis, Hazelnut Iced Coffee, Donuts, Pesto, Doughnut

Argie Pugh

Friendly people make the best tea ?

Atmosphere: 5

Food: 4

Service: 5

Cherie R AtlanticCribs

Counter people rude and unpleasant, I recommend any other store.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Bagels, Egg and Cheese, Donuts

George Mathew

Title: Disappointing Experience at Dunkin' Donuts: Lackluster Freshness and ServiceOur family visited the Dunkin' Donuts store last week with high hopes for a delightful morning treat, but unfortunately, the experience fell short of expectations on multiple fronts. The primary letdown was the lack of freshness in both their donuts and bagels, which were surprisingly not as fresh as one would anticipate, even in the morning hours.The donuts, typically the star attraction at Dunkin' Donuts, seemed stale and not at their peak quality. Similarly, the bagels lacked the freshness and taste we've come to expect from this chain. It was disappointing to encounter this issue despite arriving early in the day.Adding to our disappointment was the lack of enthusiasm exhibited by the staff. The service lacked the warmth and eagerness that usually accompanies such visits. A little more enthusiasm and attentiveness from the employees could significantly enhance the customer experience.Moreover, the cleanliness of the store was a concern. It was not up to the expected standard of a place where food is served. The overall cleanliness fell short of what one would hope for, leaving us feeling uncomfortable during our visit.In conclusion, our visit to this Dunkin' Donuts location was marred by less-than-fresh products, lackluster service, and subpar cleanliness. We hope the management addresses these issues to restore the quality and reputation of this establishment, ensuring a better experience for future customers.

Atmosphere: 1

Food: 1

Service: 1

ivo striseo

I like this

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Gods child

The service is so bad. Employees stand around not cleaning or doing anything between customers. The employees use foul language also. Poor mgmt.

Atmosphere: 1

Food: 3

Service: 1

Alta Warren

They were on point this morning. Even if they did run out of whipped creme, they put what they had and my iced latte was delicious. Thanks yall for making my day great to start with.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

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