2 out of 6 donuts were not what I ordered. I was at the counter inside too. The worst was getting a lemon filled when I was told they were Bavarian Crème, my favorite. To the trash they went.
Atmosphere: 1
Food: 1
Service: 1
Julie Larame Photo Cinema
This dunkin is a cut above the rest! The staff is so friendly and FAST. Restaurant is clean and updated.
Atmosphere: 5
Food: 5
Service: 5
Camila gonzalez-franco
I went before work to get something to eat and I asked for 2 strawberry donuts and a double chocolate donut. When I arrived to work I saw it was only one strawberry donut, a regular chocolate and a random plain bagel. I went back and told her she didn’t give me what I PAYED FOR and she replied with “I gave you what I had” and when I expressed to her that she should’ve communicated that she said she did have double chocolate donuts and she would give that to me.
Atmosphere: 1
Food: 4
Service: 1
Tiffany Barnes
I love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Rebecca Deters
They charge you for items you don't receive and when you try to come back for what you did order you get an employee telling you" it isn't that serious , it's just fast food make it at home. "Mind you thyre in the fast food business, so if we all make it at home..perhaps she can stay home with her rude self. Asked for a manager who didn't find it necessary to speak to me either. It says managing partner is Mia Shilling...I hope she knows they're running off all of her customers.
Atmosphere: 1
Food: 1
Service: 1
Dennis McHugh
Took three tries to place the order. Decaffeinated coffee wasn't marked, only two coffees with cream vs three we ordered, both had three creams not one cream.
Atmosphere: 3
Food: 1
Service: 1
S McAllyster
The woman who answered the phone here tonight was MISERABLE. Get any other job that you don’t have to work with the public if you hate life that much. Speaks to the management willing to hire someone like this
Service: 1
Christine Mckeithen
I ordered a cup of ice water, smallest size. I’ve never had to pay for a cup of water!! I get if it’s a bigger cup but the smallest size?? Any restaurant you go to you don’t have to pay for a cup of ice water. I think it’s very sad that corporate just cares about the money. 50 cents isn’t worth it for the smallest size of tap water.I came in 2 days ago and didn’t have to pay. It’s messed up that management can pick and choose when they give free water or charge.It needs to be consistent!! Water is water you shouldn’t be charging for the smallest size. If it’s a bigger come that’s fine. It’s also one thing if that’s all the customer came in for. But I had a 10 dollar order.Just sad. Corporate you need to do something about this
Atmosphere: 1
Food: 1
Service: 1
OShira Carroll
They selling donuts with flies on them... They just swat the flies and gnats off Mia who's the manager there don't even make the employees clean properly there's old donuts behind the donut rack.... It stinks in the back where you wash dishes... It need to be shut down for a day or two to clean it's so dirty I'm a former employee so I seen it
Atmosphere: 1
Food: 1
Service: 1
Tammy Harrison-Walman
Every single employee is rude, completely astonished. My order was wrong, no big deal. But when I asked for it to be corrected, the mean responses from all three was bizarre. Then I was told to wait at the white line. They forgot I was there. I went back inside and told them nicely, they then were annoyed with me. Also, not the first time we’ve had rude treatment. This is the worst Dunkin. All done with this location.
Order taker was very nice, but the girl working the grill was rude and arguementive with customers and with her coworkers there. I won't be returning to this Dunkin, I'll drive to another.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Croissant
John Beck
Terrible service. Got the order wrong! When asked to correct it they got mad and just threw the correct order unwrapped in the bag with a terrible attitude! Will never return!
Candice Donaldson
I stopped here to get a drink with my mom. I ordered on the app and went through the drive thru to let them know I arrived. I waited almost 10 minutes for someone to respond and figured they were slammed inside since there was a car in front of me. I drove around to the front of the building to just pickup inside. The doors were locked. It was the middle of the day. I looked in the window and saw 2 men behind the counter. No customers. Since I had already paid for the drinks on my app, I drove back around to the speaker in the drive thru. Still no answer. I pulled forward to the window and the guy finally opened it up and asked if he could help me. I told him I had a Togo order. It took another few minutes until he handed it to me. Windows are tinted so it's hard to see inside. I didn't even drink my drink because I had no idea what could have been done to it, what these 2 were up to, especially since the front doors were locked. SHADY. Will not be back.
Atmosphere: 1
Food: 2
Service: 1
Olena
Worst customer service ever! Try to avoid this location!!! They are rude, inefficient and just awful. Had to wait for my food for over 45 min.
Atmosphere: 1
Food: 1
Service: 1
Mark H
I only come here cause my wife likes their coffee. Sometimes the drive thru lane is stupid long so I go inside, only problem is what I order. Apparently since I make I so simple you can’t mess up they have just lost my order completely. Pretty
2 out of 6 donuts were not what I ordered. I was at the counter inside too. The worst was getting a lemon filled when I was told they were Bavarian Crème, my favorite. To the trash they went.
Atmosphere: 1
Food: 1
Service: 1
This dunkin is a cut above the rest! The staff is so friendly and FAST. Restaurant is clean and updated.
Atmosphere: 5
Food: 5
Service: 5
I went before work to get something to eat and I asked for 2 strawberry donuts and a double chocolate donut. When I arrived to work I saw it was only one strawberry donut, a regular chocolate and a random plain bagel. I went back and told her she didn’t give me what I PAYED FOR and she replied with “I gave you what I had” and when I expressed to her that she should’ve communicated that she said she did have double chocolate donuts and she would give that to me.
Atmosphere: 1
Food: 4
Service: 1
I love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
They charge you for items you don't receive and when you try to come back for what you did order you get an employee telling you" it isn't that serious , it's just fast food make it at home. "Mind you thyre in the fast food business, so if we all make it at home..perhaps she can stay home with her rude self. Asked for a manager who didn't find it necessary to speak to me either. It says managing partner is Mia Shilling...I hope she knows they're running off all of her customers.
Atmosphere: 1
Food: 1
Service: 1
Took three tries to place the order. Decaffeinated coffee wasn't marked, only two coffees with cream vs three we ordered, both had three creams not one cream.
Atmosphere: 3
Food: 1
Service: 1
The woman who answered the phone here tonight was MISERABLE. Get any other job that you don’t have to work with the public if you hate life that much. Speaks to the management willing to hire someone like this
Service: 1
I ordered a cup of ice water, smallest size. I’ve never had to pay for a cup of water!! I get if it’s a bigger cup but the smallest size?? Any restaurant you go to you don’t have to pay for a cup of ice water. I think it’s very sad that corporate just cares about the money. 50 cents isn’t worth it for the smallest size of tap water.I came in 2 days ago and didn’t have to pay. It’s messed up that management can pick and choose when they give free water or charge.It needs to be consistent!! Water is water you shouldn’t be charging for the smallest size. If it’s a bigger come that’s fine. It’s also one thing if that’s all the customer came in for. But I had a 10 dollar order.Just sad. Corporate you need to do something about this
Atmosphere: 1
Food: 1
Service: 1
They selling donuts with flies on them... They just swat the flies and gnats off Mia who's the manager there don't even make the employees clean properly there's old donuts behind the donut rack.... It stinks in the back where you wash dishes... It need to be shut down for a day or two to clean it's so dirty I'm a former employee so I seen it
Atmosphere: 1
Food: 1
Service: 1
Every single employee is rude, completely astonished. My order was wrong, no big deal. But when I asked for it to be corrected, the mean responses from all three was bizarre. Then I was told to wait at the white line. They forgot I was there. I went back inside and told them nicely, they then were annoyed with me. Also, not the first time we’ve had rude treatment. This is the worst Dunkin. All done with this location.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Order taker was very nice, but the girl working the grill was rude and arguementive with customers and with her coworkers there. I won't be returning to this Dunkin, I'll drive to another.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Croissant
Terrible service. Got the order wrong! When asked to correct it they got mad and just threw the correct order unwrapped in the bag with a terrible attitude! Will never return!
I stopped here to get a drink with my mom. I ordered on the app and went through the drive thru to let them know I arrived. I waited almost 10 minutes for someone to respond and figured they were slammed inside since there was a car in front of me. I drove around to the front of the building to just pickup inside. The doors were locked. It was the middle of the day. I looked in the window and saw 2 men behind the counter. No customers. Since I had already paid for the drinks on my app, I drove back around to the speaker in the drive thru. Still no answer. I pulled forward to the window and the guy finally opened it up and asked if he could help me. I told him I had a Togo order. It took another few minutes until he handed it to me. Windows are tinted so it's hard to see inside. I didn't even drink my drink because I had no idea what could have been done to it, what these 2 were up to, especially since the front doors were locked. SHADY. Will not be back.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service ever! Try to avoid this location!!! They are rude, inefficient and just awful. Had to wait for my food for over 45 min.
Atmosphere: 1
Food: 1
Service: 1
I only come here cause my wife likes their coffee. Sometimes the drive thru lane is stupid long so I go inside, only problem is what I order. Apparently since I make I so simple you can’t mess up they have just lost my order completely. Pretty
Atmosphere: 4
Food: 4
Service: 3