Jersey Mike's Subs

I placed an order at 1 o'clock. The app said it would be ready at 1:11. I arrived at 1:19 and my order was not ready. I came back 30 minutes later at 1:49. It was not ready. I came back again at 2:09 and it was still not ready nor had it been started. The manager Hunter said if I didn't like it, I could leave, but I could not get a refund because they can't do that. These are not nice people and I'm pretty sure the girl with the face tattoos was on drugs. I watched her stare at sandwiches blankly not doing anything.

If you are the owner of this establishment, you need to spend some more time in your store at lunch time....you got problems

Food: 1

Kale and Isabelle were amazing best customer service ever

Atmosphere: 5

Food: 5

Service: 5

I ordered a sub on the app, and it was supposed to be done at 12:25. I got to the store, walked in, and looked at the to go rack. I noticed that my food wasn't there, so I patiently waited. No one ever asked me if I was there for a pick order. I had to go stand I line to be told that my order was ready yet. At this point in time, I have been there for 15 minutes.. As I was going to sit down, the guy called my name and said it had been sitting here the whole time. I'm glad that we are too lazy to put a bag on the rack. Now my hot sub is cold, and the cheese is stuck to the wrapper.

Atmosphere: 1

Food: 2

Service: 1

Great food, nice stuff, great place to grab lunch with family. The only issue is it's expensive but it seems to be expensive everywhere..

Atmosphere: 5

Food: 5

Service: 5

Old bread. Hard as a rock. Nothing inside the sub. The thing cost $20. Hell, a Subway sub would have twice the inside.

Disgusting.

Atmosphere: 1

Food: 1

Service: 1

We eat at Jersey Mikes often but the first time at this location. It was the dirtiest JM we have ever been to. The crew all seemed like they hated their jobs and when they remember to change their gloves they throw the old ones on the floor. Not a do over for me.

Atmosphere: 2

Food: 3

Service: 2

Honestly staff there is so nice , whenever I come in they already know my order for my fiance so it makes checking out easier for me

Perfect place great service Kail was incredible went over and above to make our visit perfect will be back again thank you

Atmosphere: 5

Food: 5

Service: 5

We come here all the time for lunch. The food is delicious and everyone is super helpful! The inside eating area is always clean and so are the restrooms. Kail , Nick and Hunter always take great care of us!!

Atmosphere: 5

Food: 5

Service: 5

Perfect place great service Kail was incredible went over and above to make our visit perfect will be back again thank you

Atmosphere: 5

Food: 5

Service: 5

This store just got shutdown by the Health Dept. for Roach Infestation. Don't think I want to eat

Atmosphere: 1

Food: 1

Service: 1

I made a mistake when ordering. I accidently choose today rather than tomorrow. They cheerfully changed my order to tomorrow even though it was already made.

Food: 5

Service: 5

Recommended dishes: Chicken Philly Cheese Steak

Alicia, Kale and Nicholas were absolutely wonderful! The food was excellent and I was treated like a king by the entire stafff!

Atmosphere: 5

Food: 5

Service: 5

I frequent the state road 70 location in lakewood ranch and am always greeted and serviced in a timely and friendly manner. The manager Kail ( like the veggie) as she says its truley a sub above!

Atmosphere: 5

Food: 5

Service: 5