Gaylord Palms Pool Bar

This place is terrible!!! Everyday my key demagnetized and it was a BIG deal to re-enter room! They obviously are working on an outdated system. The big fab light show is nothing more than thirty minutes of floating butterflies! Its an island- so you cant’t find food locally except the three open onsite restaurants- which are well over 100 dollars! There are way better places to stay for the $! This place is way outdated!!! The tvs and fridges in the rooms don’t even work!

I am extremely disappointed with our experience at ICE! at Gaylord Palms, largely due to poor management and misleading communication.
From the start, the ticketing process was unclear and confusing. Despite asking questions to make sure we were following the rules correctly, we were given incorrect information by an employee. We were explicitly told that we could wait for the rest of our party to arrive. After doing exactly what we were told, we were then denied entry.
When...read full review

We are locals who just wanted to have a drink and enjoy the decor of the season. There were a few Christmas trees in the lobby. We decided to stay and walk the areas around the lobby. Two drinks was more than $40 which was expected. However an hour of parking at the " self park " garage was $40.68 . Seriously? A walk for an hour and two drinks was almost $100. Not an experience I would choose again. Now this is interesting. The site will not allow me to share to the...read full review