Cold Stone Creamery

I have been ordering at least 3 times a week on Uber Eats..The store service is horrible. They send you a huge cup ans one scoop inside.. Never match the sizes you order. No one ones to take responsibility ti refund..uberEats has gotten horrible and Cold Stone probably worse.

Walked in when they were very well opened and was told by some young immature worker that they are closed. I said that you guys don’t close until 12:15am and his immature response was that the times are wrong online. I proceed to walk out and I hear his coworkers saying “Why did you tell her that?” and the immature worker’s friends laughing and agreeing with him. Cold Stone, you’re going to lose customers if you keep hiring immature people, well kids, like this one. Besides the fact of me walking in 15 mins before closing, don’t lie that the time on Google is incorrect because you didn’t want to serve anymore people. Very unprofessional. I will not be going back to this location even if I was in the area.

Store hours are off. I was rushing to make it before they close supposedly at 11Pm and it was all dark and shut off.

Attendant was fast and ice cream was delicious

Atmosphere: 5

Food: 5

Service: 5

Got 2 ice creams halfway made. Thanks for the bad service.

I had the best experience at this cold stone. Chloe was amazing. She serviced my kids and I with a smile. It is not very often these days to get this kind of friendly and caring treatment from any business. She was just wonderful. I will definetly be back with my friends and family.

Atmosphere: 5

Food: 5

Service: 5

Unfortunately the people there are rude and they completely skipped me when I was clearly next and they went to the next person. I stood there for about 10minutes without any acknowledgment. Don’t recommend

On Google it shows they close at 11. I went to Store at 10:10. They said they are closed at 10.

Atmosphere: 1

Food: 1

Service: 1

I went to just get ice cream but I end up getting treated like a VIP by the girl name Adela she is amazing beautiful attitude, helpful, and lot of nice suggestion because my first time and I definitely will go back. Thank you so much, Adela. !!

Atmosphere: 5

Food: 5

Service: 5

I went to just get ice cream but I end up getting treated like a VIP by the girl name Adela she is amazing beautiful attitude, helpful, and lot of nice suggestion because my first time and I definitely will go back. Thank you so much, Adela. !!

Stop in once or twice a week for a milkshake or small sundae. Friendly fast service and good portions. Wished they used real whipped cream instead of non-dairy. Obviously the ice cream isn't non-dairy or the milk in the milkshake. Other than that - love the place and will continue to be my "go-to" ice cream place ?!

Atmosphere: 5

Food: 5

Service: 5

Cold Stone is a very classic ice cream shop, with the added twist you get to add in Nixon's to your ice cream.

Atmosphere: 4

Food: 4

Service: 5

Best service ever!

Atmosphere: 5

Food: 5

My favorite ice cream shop! Love the staff too, they’re always kind and efficient when making custom creations

Great service

Atmosphere: 5

Food: 5

Service: 5