Owner should get different employees. Sketchy. How many customers mornings have to be ruined for the owner to realize
Atmosphere: 2
Food: 1
Service: 1
Myra
I ordered on line, donuts and coffees, donuts came with a side of receipt and booger's ? I took it back and Manager on duty was the one that served me, I got donuts and coffees and the receipt was on the donuts with booger's, I took it back and I told her why are they so damn Nasty putting booger's on the receipt and donuts, manager took the receipt and smear it she thought it would take it out the receipt still have smeared booger's with blood, I took my phone out and I showed her that I took pictures before I gave it to her, the Manager was very rude nasty person ? pictures included.
Atmosphere: 1
Food: 1
Service: 1
Ed
The sausage egg & cheese is my go to breakfast. Great service..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Tara Payton
Slow service coffee
Atmosphere: 3
Food: 1
Service: 1
Jhenean K
This Dunkin never gives me a straw for my iced coffee. And barely put cream cheese on my bagel.
Angie Tennyson
My daughter and I visit this location daily, since last August. When we first started going the doughnuts were always fresh and the coffee was strong. The customer service was mediocre until I began being serviced by Silas. He made a great impact and knew my order before I could say it. I'm big on customer service, so this meant a lot to me. The manager Nicole is also great! She keeps the place running smoothly and always rectifies any errors with a smile. There is also a young lady that pleasantly sings like a Disney Princess while prepping orders in the morning. She does a great job, is very efficient and sweet! Lately, the coffee has been tasting like water. The Cold Brew tastes like watered down iced coffee. It's a hit or miss with the munchkins and glazed doughnuts. The best part of my visits is the gentleman with the orange beard that works the drive through. He's very kind, always speaks and smiles, even when it's raining. He makes up for Silas no longer being there. Please do better with the iced coffee and doughnuts. Also, it would be nice if the employees stop acting like I'm asking for one of their limbs when I place my order!!
hanna star
There's a guy named Kevin who works at this Dunkin, he is one of the sweetest people I've met, he always helps me when I order and if there's ever a mistake or something that's missing from my mobile order, he comes to talk to me and helps me out with the situation.
Atmosphere: 5
Food: 5
Service: 5
LCK BARDI
This used to be my favorite location near college until now THE WORST CUSTOMER SERVICE BY A GUY NAME KEVIN - the kid was ready to fight look at meLike he was doing me a favorite - clearly careless actitid - I understand is getting hard to hire but this is the bottom of the barrel - the guy attitude is not made for a customer service environment
Service: 1
Ana V.
I drive 17 minutes or so whenever possible to this Dunkin! It is not only convenient but the people are very nice! The food tastes fresh! when customer service is superb it makes you believe that everything is 10x better!
Atmosphere: 5
Food: 5
Service: 5
Lady. Morrison
I come here because is the closet one to me, but literally today I waiting 20 min on the drive through for 3 donuts. It’s ridiculous I will not be coming here anymore I rather drive to the one near little Ceaser or plantation because this is beyond ridiculous.
I love this place so many friendly employees. Best management ever also. Always get my normal ice coffee with 4 pumps Carmelo 3 milk and 3 shots of that dunkin espresso. Always greeted with a smile by Liz, emily,Owen and the manager that one spanish looking dude Christian is awesome also Always makes your morning by making your cup of joe perfect with a laugh the oustside staff is beyond helpful that guy alan always just keeps laughing and smiling best dude ever !!!. I've seen allt of bad reviews here but I think it's way over the line I mean. I really don't care about the wait time or anything it's just poor planning on some other customers that come in and expect it to be 2 seconds to get a long order and be at work on time. Just makes sense anyways I'll keep coming back here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Pancake and Sausage Wake Up Wrap
Jesús Leaños (Artwork)
Great coffee ☕
Atmosphere: 5
Food: 5
Service: 5
David Stewart
A little busy, otherwise very
Atmosphere: 4
Food: 4
Service: 4
Debbie Brady
Customer service is very lacking. One employee was loudly complaining about not getting paid in time to pay his bills and his internet was going to be cut off. No napkins were provided and when I asked for them they gave me two. I had a toddler and a 5 year old with me and we of course had chocolate donuts with sprinkles. Coffee was good though. It is Dunkin though so I suppose I shouldn’t have had very high expectations.
Atmosphere: 3
Food: 3
Service: 1
V L
Stopped in about 530AM on the way to work for a muffin.One left from day before..was told 'we're not making any this AM!' Complained to corporate..said they would look into it and have the store mgmt. get back to me in 2 days..otherwise for me to get back to corporate. Five days and no response from either despite my emails to corporate. Guess they both don't care. All Dunkin' stores not created equal.
Owner should get different employees. Sketchy. How many customers mornings have to be ruined for the owner to realize
Atmosphere: 2
Food: 1
Service: 1
I ordered on line, donuts and coffees, donuts came with a side of receipt and booger's ? I took it back and Manager on duty was the one that served me, I got donuts and coffees and the receipt was on the donuts with booger's, I took it back and I told her why are they so damn Nasty putting booger's on the receipt and donuts, manager took the receipt and smear it she thought it would take it out the receipt still have smeared booger's with blood, I took my phone out and I showed her that I took pictures before I gave it to her, the Manager was very rude nasty person ? pictures included.
Atmosphere: 1
Food: 1
Service: 1
The sausage egg & cheese is my go to breakfast. Great service..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Slow service coffee
Atmosphere: 3
Food: 1
Service: 1
This Dunkin never gives me a straw for my iced coffee. And barely put cream cheese on my bagel.
My daughter and I visit this location daily, since last August. When we first started going the doughnuts were always fresh and the coffee was strong. The customer service was mediocre until I began being serviced by Silas. He made a great impact and knew my order before I could say it. I'm big on customer service, so this meant a lot to me. The manager Nicole is also great! She keeps the place running smoothly and always rectifies any errors with a smile. There is also a young lady that pleasantly sings like a Disney Princess while prepping orders in the morning. She does a great job, is very efficient and sweet! Lately, the coffee has been tasting like water. The Cold Brew tastes like watered down iced coffee. It's a hit or miss with the munchkins and glazed doughnuts. The best part of my visits is the gentleman with the orange beard that works the drive through. He's very kind, always speaks and smiles, even when it's raining. He makes up for Silas no longer being there. Please do better with the iced coffee and doughnuts. Also, it would be nice if the employees stop acting like I'm asking for one of their limbs when I place my order!!
There's a guy named Kevin who works at this Dunkin, he is one of the sweetest people I've met, he always helps me when I order and if there's ever a mistake or something that's missing from my mobile order, he comes to talk to me and helps me out with the situation.
Atmosphere: 5
Food: 5
Service: 5
This used to be my favorite location near college until now THE WORST CUSTOMER SERVICE BY A GUY NAME KEVIN - the kid was ready to fight look at meLike he was doing me a favorite - clearly careless actitid - I understand is getting hard to hire but this is the bottom of the barrel - the guy attitude is not made for a customer service environment
Service: 1
I drive 17 minutes or so whenever possible to this Dunkin! It is not only convenient but the people are very nice! The food tastes fresh! when customer service is superb it makes you believe that everything is 10x better!
Atmosphere: 5
Food: 5
Service: 5
I come here because is the closet one to me, but literally today I waiting 20 min on the drive through for 3 donuts. It’s ridiculous I will not be coming here anymore I rather drive to the one near little Ceaser or plantation because this is beyond ridiculous.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
I love this place so many friendly employees. Best management ever also. Always get my normal ice coffee with 4 pumps Carmelo 3 milk and 3 shots of that dunkin espresso. Always greeted with a smile by Liz, emily,Owen and the manager that one spanish looking dude Christian is awesome also Always makes your morning by making your cup of joe perfect with a laugh the oustside staff is beyond helpful that guy alan always just keeps laughing and smiling best dude ever !!!. I've seen allt of bad reviews here but I think it's way over the line I mean. I really don't care about the wait time or anything it's just poor planning on some other customers that come in and expect it to be 2 seconds to get a long order and be at work on time. Just makes sense anyways I'll keep coming back here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Pancake and Sausage Wake Up Wrap
Great coffee ☕
Atmosphere: 5
Food: 5
Service: 5
A little busy, otherwise very
Atmosphere: 4
Food: 4
Service: 4
Customer service is very lacking. One employee was loudly complaining about not getting paid in time to pay his bills and his internet was going to be cut off. No napkins were provided and when I asked for them they gave me two. I had a toddler and a 5 year old with me and we of course had chocolate donuts with sprinkles. Coffee was good though. It is Dunkin though so I suppose I shouldn’t have had very high expectations.
Atmosphere: 3
Food: 3
Service: 1
Stopped in about 530AM on the way to work for a muffin.One left from day before..was told 'we're not making any this AM!' Complained to corporate..said they would look into it and have the store mgmt. get back to me in 2 days..otherwise for me to get back to corporate. Five days and no response from either despite my emails to corporate. Guess they both don't care. All Dunkin' stores not created equal.
Atmosphere: 1
Food: 1
Service: 1