Go to Publix for a good sandwichSubway sucksThe don’t put any protein inside just a sliceIs a jokeWorst franchise ever
Atmosphere: 1
Food: 1
Service: 1
Pooja Presswala
We came to this subway and hours show 8-12am Monday to Friday but employee kept door shut and did not serve us
nathalie De Armas
The young blonde man ( was working 9/7/22 @ 11:30 am) always gives great service. Super efficient, quick, and has a great attitude. Deserves his recognition ?? Great service for subway.
Mertis Thrower
The young man ? excellent from the time you enter until you leave friendly kind great customer service ? I don't live out there but whenever I am in the area that will always be my stop great job Subway excellent young man I wish I new his name I visit on Monday at 3pm
zury nunez (ZURY)
How do I start one they didn't even have ice they didn't have bags to put the cookies they don'thave the oven chicken from back in the days and now you're stuck with some other cut piece 1 that used and oh my God it was so disgusting it had sooooo much veins and Nasty gooey stuff like eating a rubber band all I can say is that I will never go to subway again and if I do go again it will be just for cookies
Nelli F.
If they aren't moving painfully slow, you walk in and the workers don't even acknowledge you or even tell you that their machine is down and they can't take payments. The professionalism is not there.
Alayn Muguercia
You can’t seat there if you are not consuming. Even if you go there every day and leave good tips. Go other place.
Robert Gutierrez
PSA: As a parent of a former employee please do not eat here. This location is infested with roaches…
James Saunders III
This is the worst franchise store I've used. Just left there and the young employee refused to serve a man and his daughter because he was on break. Unacceptable! This store is a.mile from my house. I have repeatedly encountered high employee turnover, inept workers and missing inventory. There was no ham. He offer double ham. He then rung up my 6 inch with combo as a 12 inch with combo for $15.04. He didn't have pennies, so he gave me $4.95. I asked for the receipt because it sounded funny. I was the only one in the store. He told me when entered the store that he needed to go break. Then he tried to recalculate my bill and gave 88.55 after telling me I was $8.57. He didn't give me a receipt and only gave me $8.55 because he didn't have pennies. Unbelievable! Do not go to the store. I'm done and will not revisit. Publix offers a better fresher fare with great customer service.
Jennifer M.
This store is badly in need of the owner to step up to the plate and do a total revamp of the entire store, starting with firing the employees and taking over. Seeing this from a business perspective, I think the owner just plain doesn't give a crap about their own franchise. Came a few weeks ago at around 8 PM, and the young man behind the counter didn't say a single hello to us, even when we both said, "hi, how are you?" When we asked for 2 flatbreads, he said that there was none, which I'm guessing is just because he didn't want to make them because it was still early for the night and they clearly weren't having many other orders, so there was no reason why they shouldn't have had. No cookies were in the display shelves, yet it was disgusting and full of crumbs. Proceeded to make our sandwiches with an incredible attitude. Didn't say "thank you, you're welcome, or have a good night" throughout the entire interaction. I don't care about any shortage of employees here - a person like that should not be working at your store. There was no other employee there. While we ate in the very quiet and awkward store (no music playing, TV was off), he hid in the back the whole time. Didn't bother to clean the station or do anything else. Also, I'm assuming he did this on purpose to not have to work more, but there was no online ordering service. Everything was turned off - online ordering through their site, Uber, GrubHub, you name it. No other customer came in while we ate there... I wonder why with their terrible reviews. On a DIFFERENT night a few days ago, I went at around 9 PM. Once again, every online ordering service was turned off. And once again, no other customers were in the store. I pull on the door, and it's locked. Checked the hours, and it's supposed to close at 10:30. A guy that was sitting outside the liquor store next door was very nice and offered to call the guy that was supposed to be in the store. I guess he knew the owner or the employee and had his number. I'm guessing he's the owner of the liquor store, so yea, makes sense that he would have their number. No answer. 10 minutes later, he texts him - no reply. Another 10 minutes pass, and he calls him again - even this nice gentleman that has nothing to do with Subway was visibly angry and annoyed with the guy. It almost seemed as if he's had to do this before several times. This time, the Subway guy answers and tells him that HE'S ON BREAK. Are you kidding me? You leave the store unattended to go on break? Even if short-staffed, which I'm assuming they are, you can't just leave your store like that. Order through UberEats, make a sandwich, bring something from home - but don't leave the store unattended. Completely irresponsible. Even the liquor store guy's friend suggested I go elsewhere because he wouldn't want some angry Subway guy making my sandwich, which I agreed. I went to the next closest Subway and thank goodness I did. I'm pregnant and have been having terrible cravings for Subway lol (particularly for Flatbread), so for my closest Subway store to be this freaking terrible, it sucks. It's a shame. Used to go to this Subway a lot back then, and now that's remodeled and looks a lot nicer, it's become crap. Take your business elsewhere. And to the owner I say, you don't deserve to own this franchise with the level of care that you're putting into it. Repulsive.
I’m usually not one to post negative reviews. If I don’t like a business, I usually just don’t return. But, this location was so horrendous, I couldn’t not post a review to warn others about this place. I’ll begin by saying one star is very generous. I went to this location late at night. The hip hop/rap they were playing on the radio should have been enough to warn me to turn around - lyrics talking about “******* them bitches” or something - seemed somewhat inappropriate for a sub shop. Beyond that, the trash on the ground should have been a second warning. The guy at the counter seemed friendly enough, but I could tell his 2 buddies were hanging out at the table - he was probably more interested in hanging out with his friends in between orders than cleaning. It’s obvious there is no quality control, no standards, and very little training and supervision at this location. Management is either grossly inept and ignorant, or they just don’t care. With so many other great sub shops nearby - Jimmy Johns and Jersey Mikes- I have no idea why this place is even in business. Corporate should really get involved, as this location is very damaging to the subway brand.
sfce17
Sad example of a 6 inch sandwich that cost $9.94...good thing I got the $1 extra meat or I'd still be hungry. They can keep their extra deal for $3.99 for chips and drink....friggin sample size of chips. It's like they get same supplier for airline snacks. Refresh my thinking of ever going back. I gave them 3 stars cause I feel bad for their future.
RaeAnna Diaz
I probably have not walked into a Subway in years and today was every reason why. I placed an online order and was sure not to leave my house until the time the food should have been ready only to walk in and be told by the young man behind the counter that it wasn't ready because the previous employee hadn't made it. I went and waited in my car for a bit and when I came back was informed that there were no chocolate chip cookies but I could pick another kind. Honestly if I wanted another kind, I would've ordered those but how at 4 on a Saturday you don't have the most common cookie flavor available is beyond me. So I picked chips instead, went home and found the the sandwich I paid double meat for did not have double meat and the sandwich I paid a $4 upcharge for avocado didn't have that either. Evidently all efforts were put into double mustard because that was all I could taste. For over $30 at a subway when I could've easily had a Publix sub which would of been of quality and served with good customer service, I'm completely disappointed in my decision to give this store a chance. This location really needs to get it together and is hopefully not an example of your other stores.
Ronal R.
Nasty and unprofessional I work at restaurant and never see something like that in my life this place is no busy isn't not excuse no clean. That prep table never come back to this subway
Paola Bastidas
horrible, the staff is so disorganized and disrespectful. do not come to this subway… they didn’t have half of the things we wanted (shortage of everything!!)
Go to Publix for a good sandwichSubway sucksThe don’t put any protein inside just a sliceIs a jokeWorst franchise ever
Atmosphere: 1
Food: 1
Service: 1
We came to this subway and hours show 8-12am Monday to Friday but employee kept door shut and did not serve us
The young blonde man ( was working 9/7/22 @ 11:30 am) always gives great service. Super efficient, quick, and has a great attitude. Deserves his recognition ?? Great service for subway.
The young man ? excellent from the time you enter until you leave friendly kind great customer service ? I don't live out there but whenever I am in the area that will always be my stop great job Subway excellent young man I wish I new his name I visit on Monday at 3pm
How do I start one they didn't even have ice they didn't have bags to put the cookies they don'thave the oven chicken from back in the days and now you're stuck with some other cut piece 1 that used and oh my God it was so disgusting it had sooooo much veins and Nasty gooey stuff like eating a rubber band all I can say is that I will never go to subway again and if I do go again it will be just for cookies
If they aren't moving painfully slow, you walk in and the workers don't even acknowledge you or even tell you that their machine is down and they can't take payments. The professionalism is not there.
You can’t seat there if you are not consuming. Even if you go there every day and leave good tips. Go other place.
PSA: As a parent of a former employee please do not eat here. This location is infested with roaches…
This is the worst franchise store I've used. Just left there and the young employee refused to serve a man and his daughter because he was on break. Unacceptable! This store is a.mile from my house. I have repeatedly encountered high employee turnover, inept workers and missing inventory. There was no ham. He offer double ham. He then rung up my 6 inch with combo as a 12 inch with combo for $15.04. He didn't have pennies, so he gave me $4.95. I asked for the receipt because it sounded funny. I was the only one in the store. He told me when entered the store that he needed to go break. Then he tried to recalculate my bill and gave 88.55 after telling me I was $8.57. He didn't give me a receipt and only gave me $8.55 because he didn't have pennies. Unbelievable! Do not go to the store. I'm done and will not revisit. Publix offers a better fresher fare with great customer service.
This store is badly in need of the owner to step up to the plate and do a total revamp of the entire store, starting with firing the employees and taking over. Seeing this from a business perspective, I think the owner just plain doesn't give a crap about their own franchise. Came a few weeks ago at around 8 PM, and the young man behind the counter didn't say a single hello to us, even when we both said, "hi, how are you?" When we asked for 2 flatbreads, he said that there was none, which I'm guessing is just because he didn't want to make them because it was still early for the night and they clearly weren't having many other orders, so there was no reason why they shouldn't have had. No cookies were in the display shelves, yet it was disgusting and full of crumbs. Proceeded to make our sandwiches with an incredible attitude. Didn't say "thank you, you're welcome, or have a good night" throughout the entire interaction. I don't care about any shortage of employees here - a person like that should not be working at your store. There was no other employee there. While we ate in the very quiet and awkward store (no music playing, TV was off), he hid in the back the whole time. Didn't bother to clean the station or do anything else. Also, I'm assuming he did this on purpose to not have to work more, but there was no online ordering service. Everything was turned off - online ordering through their site, Uber, GrubHub, you name it. No other customer came in while we ate there... I wonder why with their terrible reviews. On a DIFFERENT night a few days ago, I went at around 9 PM. Once again, every online ordering service was turned off. And once again, no other customers were in the store. I pull on the door, and it's locked. Checked the hours, and it's supposed to close at 10:30. A guy that was sitting outside the liquor store next door was very nice and offered to call the guy that was supposed to be in the store. I guess he knew the owner or the employee and had his number. I'm guessing he's the owner of the liquor store, so yea, makes sense that he would have their number. No answer. 10 minutes later, he texts him - no reply. Another 10 minutes pass, and he calls him again - even this nice gentleman that has nothing to do with Subway was visibly angry and annoyed with the guy. It almost seemed as if he's had to do this before several times. This time, the Subway guy answers and tells him that HE'S ON BREAK. Are you kidding me? You leave the store unattended to go on break? Even if short-staffed, which I'm assuming they are, you can't just leave your store like that. Order through UberEats, make a sandwich, bring something from home - but don't leave the store unattended. Completely irresponsible. Even the liquor store guy's friend suggested I go elsewhere because he wouldn't want some angry Subway guy making my sandwich, which I agreed. I went to the next closest Subway and thank goodness I did. I'm pregnant and have been having terrible cravings for Subway lol (particularly for Flatbread), so for my closest Subway store to be this freaking terrible, it sucks. It's a shame. Used to go to this Subway a lot back then, and now that's remodeled and looks a lot nicer, it's become crap. Take your business elsewhere. And to the owner I say, you don't deserve to own this franchise with the level of care that you're putting into it. Repulsive.
Restaurantji Recommends
I’m usually not one to post negative reviews. If I don’t like a business, I usually just don’t return. But, this location was so horrendous, I couldn’t not post a review to warn others about this place. I’ll begin by saying one star is very generous. I went to this location late at night. The hip hop/rap they were playing on the radio should have been enough to warn me to turn around - lyrics talking about “******* them bitches” or something - seemed somewhat inappropriate for a sub shop. Beyond that, the trash on the ground should have been a second warning. The guy at the counter seemed friendly enough, but I could tell his 2 buddies were hanging out at the table - he was probably more interested in hanging out with his friends in between orders than cleaning. It’s obvious there is no quality control, no standards, and very little training and supervision at this location. Management is either grossly inept and ignorant, or they just don’t care. With so many other great sub shops nearby - Jimmy Johns and Jersey Mikes- I have no idea why this place is even in business. Corporate should really get involved, as this location is very damaging to the subway brand.
Sad example of a 6 inch sandwich that cost $9.94...good thing I got the $1 extra meat or I'd still be hungry. They can keep their extra deal for $3.99 for chips and drink....friggin sample size of chips. It's like they get same supplier for airline snacks. Refresh my thinking of ever going back. I gave them 3 stars cause I feel bad for their future.
I probably have not walked into a Subway in years and today was every reason why. I placed an online order and was sure not to leave my house until the time the food should have been ready only to walk in and be told by the young man behind the counter that it wasn't ready because the previous employee hadn't made it. I went and waited in my car for a bit and when I came back was informed that there were no chocolate chip cookies but I could pick another kind. Honestly if I wanted another kind, I would've ordered those but how at 4 on a Saturday you don't have the most common cookie flavor available is beyond me. So I picked chips instead, went home and found the the sandwich I paid double meat for did not have double meat and the sandwich I paid a $4 upcharge for avocado didn't have that either. Evidently all efforts were put into double mustard because that was all I could taste. For over $30 at a subway when I could've easily had a Publix sub which would of been of quality and served with good customer service, I'm completely disappointed in my decision to give this store a chance. This location really needs to get it together and is hopefully not an example of your other stores.
Nasty and unprofessional I work at restaurant and never see something like that in my life this place is no busy isn't not excuse no clean. That prep table never come back to this subway
horrible, the staff is so disorganized and disrespectful. do not come to this subway… they didn’t have half of the things we wanted (shortage of everything!!)