Dunkin'
1954 S 8th St, Fernandina Beach
(904) 432-7594
Recent Reviews
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This place is absolutely horrible. Employees are lazy, smoke/messing around everytime i go here, always mess up orders, never have items in stock that every other dunkin does. Absolutely terrible staff, by far the worst I have ever seen.
Food: 2
The donuts were dry and the customer service was horrible.
Atmosphere: 2
Food: 2
Service: 2
When I ask for decaf and almondmilk, it's not because I'm trying to be difficult, it's because I react badly to dairy and caffiene. It is really difficult to get what I ask for at this location. I was switching to Dunkin from Sbux, but due to the service at this location I will not be back.
Atmosphere: 1
Food: 1
Service: 1
I haven't gotten what I ordered the past 3 times I've gone. I won't be going back but I advise the Dunkin Brand to stop prioritizing drive thru times over doing things correctly. And perhaps showing their staff that the labels on the cups list what goes in the drink.
Clean cool. Staff little apprehensive. Not wanting to engage just simply. What u want. ok. $$. here. bye.
Atmosphere: 3
Food: 4
Service: 3
Black gentleman at the window with dreads super positive energetic and efficient. Not a frequent customer here but I’ll be back soon.
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order. 3 drinks and one Summer bucket munchkin special. Arrived in drive thru. Drinks were ready, however the munchkins were not. Apparently they did not have enough ready. (50 munchkins that would have been in the order) I was asked if I would take what they have which was 30 munchkins. Hmmm…I paid for 50 but, asked to take 30? Nope. Then asked for a refund for the munchkins only. The manager was kind in explaining they could not refund the individual order but, could refund the entire order through the app. Okay…so we drove away, applied for the refund, began to drink on my iced latte and not good at all. I should have known something was wrong when there was not a single customer present.
Atmosphere: 2
Food: 2
Service: 2
It's a chain store like every other one.
Atmosphere: 3
Food: 3
Service: 3
This Dunkin’ Donuts has the best Owner with grand reopening, including base painting and the first customer is getting free coffee for 100 days. On top of it I hope he knows that his day shift workers during the week are the best workers at any restaurant on the island, and I DoorDash to all of them. It doesn’t seem like he has much turnover employees and they are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Not bad but not great.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Takes almost ten minutes to say anything at drive through like they r hoping you’ll just leave this is the 3rd time it’s happened
The iced Chocolate Hazelnut Truffle Coffee was good.
Atmosphere: 5
Food: 5
Service: 5
Great coffee
Atmosphere: 4
Food: 5
Service: 5
Welcoming service. Workers were quick to say hello and welcome us in. Service was very quick. A+
Atmosphere: 5
Food: 5
Service: 5
Plain donut was rancid, one bite and it went into the garbage.
Food: 1
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