Whoever is running the show At this establishment is doing a horrible job, there’s an older woman that is always there very rude with an attitude, like she doesn’t wanna work or be bothered. Never has mini pretzel dogs.. She never tells you they will be ready later or they just ran out. She just says don’t have them. How do you work at a job where you deal with people but don’t know how to deal with people.
Atmosphere: 1
Food: 1
Service: 1
Lyla Brows & Beauty
Every time I come here they have an attitude and don’t have anything. I went yesterday at 7:00pm and they didn’t have anything and the girl said they’re closing when it clearly states online and on the sign there that they close at 9 okay
Atmosphere: 1
Food: 1
Service: 1
Greg Mullen
11 am not open despite posted hours
Service: 1
Gianna Schott
Old woman working at this location is MEAN for no reason…….
Angelica Diamond
Old lady at the counter is so rude, i’ve had two separate interactions with her and both times she was extremely rude and short… and i never got a pretzel. She’s losing this stand money.
Desiree Saylor
EXTREMELY rude old lady at the counter. Asked if they had any pretzels because they sell pretzels at a pretzel SHOP. And she had a whole attitude on why they wouldn’t keep their location stocked. Get the old lady out of there.
Awake Services Inc.
Disaster, to much salt guys, not normal, $6 and tips for what? Extremely expensive unhealthy food, last time when I buy Auntie Anne's, totally disaster, Extremely unhappy, poor customer
Atmosphere: 1
Food: 1
Service: 1
Bribri thrives
Awful customer service. Zero stars.
Katrina Smith
I loved the young lady Kia. Her customer service was extremely excellent. Her window was always full with pretty pretzels and mini dogs . I’m so devastated and discouraged that she was fired. My children loved her warming spirit. She was very loving . I pray you all let her come back. Give her a chance. She’s amazing
S
We arrive to Annie Pretzel at 7/28/23 at 7pm. The lady said they close at 8:pm and that she is not making any more food and there was no other food option available but two plain pretzels, that’s it. The store hours says they are open until 9:30 pm on Saturday.
We arrive to Annie Pretzel at 7/28/23 at 7pm. The lady said they close at 8:pm and that she is not making any more food and there was no other food option available but two plain pretzels, that’s it. The store hours says they are open until 9:30 pm on Saturday.
William Clark Lopez
Horrible horrible horrible customer service! On 07/21 Me and my family came to this location and purchased a food Item. I happen to notice that one of the items was under cooked, raw dough. I politely communicated this with matter to an employee. At that time the lady manager happen to be right there. She immediately became irratted and aggresive towards us after she asked me if I wanted the item burned and rudely mumbled. The lady cashier that was helping me did give me a refund and I proceeded to leave after that.. I did not want to escalate the situation futher with the manager. About a min after walking away the lady manager comes chasing after us into another store and she wanted to fight and was instigating a physical altercation. At this point we had no choice but to leave the area because this women was screaming, cursing and trying to fight with people. I reported this to the owner and I am still waiting to hear back. I also called the customer service number. Still waiting for a responce.
alexis b.
The manager is so unprofessional. I was served a pretzel that was under cooked and when I let the workers know the manager started mumbling under her breath and saying smart things such as, asking if we wanted our pretzels burnt. I was not even upset about my pretzel and I addressed the situation as a professional adult would. After getting my refund I went to another store and she followed us into the store and caused a scene by getting in my face. She should watch how she speaks to customers because her behavior doesn't seem to be getting her far.
Susan T.
I've tried to get a pretzel here many times. Over the past few months and they never have any at the Coral Ridge mall. The older, white haired lady never has any pretzels ready. She shouts out it will be at least 45 minutes or "no we aren't making any!" In a rude tone. They sell pretzels- how do they make a profit if they never have anything to sell? I think the lady must be a relative or the owner and doesn't care if they lose business. If she isn't- you should replace her and get someone to keep stock in your store. Go to the Auntie Anne's At Gallaria mall- always friendly, fresh and employees are welcoming.
Clara B.
This is the worst auntie Anne ever, they said they open at 10 am, got there around 10:15 one lady told me I still have to wait 2 more hours for any orders. Whoever manage this place needs to do better, very disappointed. The other one on broward mall is way better, maybe you should get some advice from them?.
Whoever is running the show At this establishment is doing a horrible job, there’s an older woman that is always there very rude with an attitude, like she doesn’t wanna work or be bothered. Never has mini pretzel dogs.. She never tells you they will be ready later or they just ran out. She just says don’t have them. How do you work at a job where you deal with people but don’t know how to deal with people.
Atmosphere: 1
Food: 1
Service: 1
Every time I come here they have an attitude and don’t have anything. I went yesterday at 7:00pm and they didn’t have anything and the girl said they’re closing when it clearly states online and on the sign there that they close at 9 okay
Atmosphere: 1
Food: 1
Service: 1
11 am not open despite posted hours
Service: 1
Old woman working at this location is MEAN for no reason…….
Old lady at the counter is so rude, i’ve had two separate interactions with her and both times she was extremely rude and short… and i never got a pretzel. She’s losing this stand money.
EXTREMELY rude old lady at the counter. Asked if they had any pretzels because they sell pretzels at a pretzel SHOP. And she had a whole attitude on why they wouldn’t keep their location stocked. Get the old lady out of there.
Disaster, to much salt guys, not normal, $6 and tips for what? Extremely expensive unhealthy food, last time when I buy Auntie Anne's, totally disaster, Extremely unhappy, poor customer
Atmosphere: 1
Food: 1
Service: 1
Awful customer service. Zero stars.
I loved the young lady Kia. Her customer service was extremely excellent. Her window was always full with pretty pretzels and mini dogs . I’m so devastated and discouraged that she was fired. My children loved her warming spirit. She was very loving . I pray you all let her come back. Give her a chance. She’s amazing
We arrive to Annie Pretzel at 7/28/23 at 7pm. The lady said they close at 8:pm and that she is not making any more food and there was no other food option available but two plain pretzels, that’s it. The store hours says they are open until 9:30 pm on Saturday.
Restaurantji Recommends
We arrive to Annie Pretzel at 7/28/23 at 7pm. The lady said they close at 8:pm and that she is not making any more food and there was no other food option available but two plain pretzels, that’s it. The store hours says they are open until 9:30 pm on Saturday.
Horrible horrible horrible customer service! On 07/21 Me and my family came to this location and purchased a food Item. I happen to notice that one of the items was under cooked, raw dough. I politely communicated this with matter to an employee. At that time the lady manager happen to be right there. She immediately became irratted and aggresive towards us after she asked me if I wanted the item burned and rudely mumbled. The lady cashier that was helping me did give me a refund and I proceeded to leave after that.. I did not want to escalate the situation futher with the manager. About a min after walking away the lady manager comes chasing after us into another store and she wanted to fight and was instigating a physical altercation. At this point we had no choice but to leave the area because this women was screaming, cursing and trying to fight with people. I reported this to the owner and I am still waiting to hear back. I also called the customer service number. Still waiting for a responce.
The manager is so unprofessional. I was served a pretzel that was under cooked and when I let the workers know the manager started mumbling under her breath and saying smart things such as, asking if we wanted our pretzels burnt. I was not even upset about my pretzel and I addressed the situation as a professional adult would. After getting my refund I went to another store and she followed us into the store and caused a scene by getting in my face. She should watch how she speaks to customers because her behavior doesn't seem to be getting her far.
I've tried to get a pretzel here many times. Over the past few months and they never have any at the Coral Ridge mall. The older, white haired lady never has any pretzels ready. She shouts out it will be at least 45 minutes or "no we aren't making any!" In a rude tone. They sell pretzels- how do they make a profit if they never have anything to sell? I think the lady must be a relative or the owner and doesn't care if they lose business. If she isn't- you should replace her and get someone to keep stock in your store. Go to the Auntie Anne's At Gallaria mall- always friendly, fresh and employees are welcoming.
This is the worst auntie Anne ever, they said they open at 10 am, got there around 10:15 one lady told me I still have to wait 2 more hours for any orders. Whoever manage this place needs to do better, very disappointed. The other one on broward mall is way better, maybe you should get some advice from them?.