Brooklyn Water Bagel

Staff was polite

The coffee and the many options are a plus at this place for coffee drinkers. Service is fast and I've heard that the food is really good...

Brooklyn Water Bagel has become my go-to morning spot, and honestly the coffee alone is worth the trip. Love the big ice cubes.

Atmosphere: 3

Food: 4

Service: 5

Brooklyn Water Bagel has become my go-to morning spot, and honestly the coffee alone is worth the trip. Love the big ice cubes.

Atmosphere: 3

Food: 4

Service: 5

Ordered delivery. Bacon egg and cheese on an everything. Its soggy. It’s a soggy bagel with microwaved boxed eggs. Yuck. Coffee was good and they use coffee ice cubes. But didn’t add the milk we asked for. Just hot home from a work trip and had no milk so we had to go to the store to get milk. But whatever. The bagel was terrible.

Food: 1

Service: 3

Ordered through Uber Eats received a stale onion bagel and was missing hashbrowns. They sent two small cups of milk but wasn’t enough very disappointed

🥯✨📍 Brooklyn Bagel of Fort Lauderdale
🗓️ Sunday, December 21, 2025

Stopped by today and just had to say this: the manager and the staff at the Brooklyn Bagel of Fort Lauderdale are exceptionally kind. You can tell they were short on staff today, yet the manager continued serving everyone with genuine care, great humor, and a constant smile. No stress passed on to the customers—only warmth, professionalism, and great service.

That kind of attitude truly makes a difference and doesn’t go unnoticed. Huge congratulations and thank you for making people feel welcome. 👏😊

Atmosphere: 5

Food: 5

Service: 5

I ordered through DoorDash, and my order was missing an item. When I tried calling the DoorDash number in the app, it connected me to the driver who only spoke Spanish, and I only speak English. I then called the store, and the manager flat-out told me it was my problem. He refused to refund my money and said he couldn’t place an order for delivery. This is unacceptable. I’ve been a loyal customer and enjoy their food in person, but this experience shows a complete lack of accountability and customer service. They need to improve their support process and take responsibility when orders go wrong—especially for loyal customers.

Food: 5

Service: 1

I had never tried their bagels - very very disappointing. I ordered a PLAIN BAGEL TOASTED - what I received was a griddle grilled bagel with Butter. CHEWY beyond chewy - like leather. The point of toasting is so the ENTIRE bagel is hot and toasted. I guess this is how they do it there. I should have returned it but I did not bother trying to explain - did not like the chewy rubbery cold bagel with the griddled tops. Never had a Bagel TOASTED that way before. The bagel itself was HORRIBLE. Extremely disappointing- definitely would NOT recommend.😪

Atmosphere: 4

Food: 1

Service: 4

Every time I’ve ordered from here the bagels do not taste fresh like they claim. They almost are always chewier and have a slight old taste to them. I love Brooklyn water bagels, I usually go to the location in Boca. However I started coming to this location a few times before work. The difference in quality and taste is extremely noticeable. All I’m saying is stop selling day old bagels as fresh bagels thinking that people won’t notice. Also the fact I asked for double toasted and my bagel was barely toasted at all. It is a shame.

Atmosphere: 3

Food: 2

Service: 2

The place is nice but the employees look like they don’t know the process and how to move around. Food is meh 😒.

Atmosphere: 3

Food: 2

Service: 2

No plain bagels and a 20 minute wait for more because they sold out at 9 am.

Atmosphere: 2

Food: 2

Service: 2

Terrible. I’ve never had a bad experience at the other locations but this is what I received when I asked and paid for extra butter. What a joke!

Atmosphere: 3

Food: 1

Service: 1

Today, Monday, November 18, 2024 I ordered my bagels through DoorDash. I got two bagels one just plain, so that I could toast myself another time, and one with cream cheese. First of all, the one that was plain had mold or some sort of white substance on it and it was hard as a rock when I tried to cut it that part off, so I ended up throwing it away, it also was just packaged just thrown in the bag, not wrapped or anything just literally sitting in the bag makes you wonder how your food is handled🤔 so a bit of a turn off there.

Then, I proceeded to eat my bagel with cream cheese. It was also hard as a rock not warm at all since I ordered it toasted and barely any cream cheese? Really? Are you holding back on cream cheese at a BROOKLYN bagel place?? disappointed to say the least this but, this isn’t the first time I’ve had a problem with the food lately, so I had to write a review. I hope this is not due to getting customers with to go/delivery orders that they get treated differently. Every customer should be treated the same since we’re all spending our money and just because we’re not there physically doesn’t mean you should mistreat the food, not prepare/ package properly, give old food etc., should be the same way for EVERYONE .

I don’t expect free food or refund. I just want warn others to maybe choose elsewhere. Tons of delis and cafes in the city. Not that it’s make a huge difference to them, but I’ll choose another establishment going forward because I don’t wanna risk spending my money or time here anymore. But I was a long time customer so, bummer.

But seriously guys it’s bagels not surgery.

Food: 2

Service: 1

Lousy hard bagels. May be a Monday morning thing.