Lobby is always closed. Employees do not show up for work. This week lobby closed for four days. Currently in drive thru for 24 minutes waiting on a coffee. Owner or Manager must know what is happening. Please get your things together. .
Atmosphere: 1
Food: 3
Service: 1
Steve Zulkeski
This place is slowwwwwwwww..... how are you brewing coffee at 2 pm with nobody in the whole place. Nothing is ready ? Weird... they make good coffee at
Atmosphere: 3
Food: 4
Service: 2
TJ Samborski
Google listing says you open at five. It’s 5:45, Friday not a holiday. Please fix your listing. Thank you.
Eli b
Ordered a food item at intercom got the window they didn’t take the order . Wanted to me get back in line .
Service: 1
Adam Barnett
Order is wrong somehow every single time. This time was an item missing completely. Employees seem miserable and my (cold brew) coffee tastes old.
Atmosphere: 2
Food: 1
Service: 1
Angie Clarke
"Savina" who took my order seems miserable working there. Rude and dismissive. Says she understood my order but had it wrong and it had to be corrected. Very nasty girl.
Atmosphere: 1
Food: 2
Service: 1
Kidd K.
I asked for oat milk and they gave me actual milk... This kind of mistake could be really bad for people They could end up in the hospital This is so easy to avoidThis Dunkin takes longer than any other one The food is always burnt Their hash browns are inedible
pablodelgato
They got our order all wrong didn't have equal and said they don't have equal
Atmosphere: 1
Food: 1
Service: 1
Su Mac
I love my daily coffee run and frequent a Dunkin about 20 times per month. This location has been my go-to for the last few years while in Fort Myers. That is over now because it is not the pleasant experience that it once was.Twice recently my drive through order has been wrong, and rather than just making it right, the employee insists that it’s what I ordered through the speaker. A mistake is always possible on my end, yes, but in both cases my passenger heard the order. I am really not interested in arguing over the fifty cent overcharge and don’t care whose fault it was. Just make it right. If you go, I suggest ask the employee to read back your order. Or go inside.The employees seem exasperated, maybe understaffed? Last year the microphone wasn’t fully functional; maybe that’s still a problem? Or the owner could help everyone out by installing the screen that displays the order at the drive through.To build upon the pettiness, when you order less ice for your beverage, they don’t fill the cup. That’s right. Nobody does that!Sadly, I’ll go elsewhere for my daily coffee enjoyment.
Atmosphere: 1
Service: 1
Andy Savage
Service is inconsistent here. Placed a mobile order and the guy behind the counter was clearly overwhelmed and wasn’t receiving any help. Waited 15 mins for my mobile order.
Interesting bunch that works here… sometimes the drinks are good, sometimes it’s all ice and not even all the way full. Hit or miss.
Ethan G.
Ordered a latte here. Got a cup full of ice and a couple drops of coffee. 2 sips and it was gone. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Joseph Carrier
Great place, they were having alot of issues opening the dining room in the am but seems like they fixed
Atmosphere: 5
Food: 5
Service: 5
candis
Breakfast sourdough was gross. Bread was wet and not toasted one bit.
Food: 1
Service: 5
Khaleel Ali
Terrible location came in ask for a coffee and donut she got the order wrong got me a coffee and a hash brown first she thought I made this mistake so she walked over to her co-worker to ask who was wrong when her co worker verified she was wrong she came back to window and said we’ll it’s the same price anyway I said no it’s not she said we’ll it’s only a 30 cent difference plus we don’t even have that donut and came back with another donut and said we’ll this is what we have . I took it and left just terrible service and called the manager and realize why the workers are the way they are the workers are a reflection of the manager and he was just as bad as the workers wouldn’t advise anyone to come here no point of spending your hard earned money for service like this.
Lobby is always closed. Employees do not show up for work. This week lobby closed for four days. Currently in drive thru for 24 minutes waiting on a coffee. Owner or Manager must know what is happening. Please get your things together. .
Atmosphere: 1
Food: 3
Service: 1
This place is slowwwwwwwww..... how are you brewing coffee at 2 pm with nobody in the whole place. Nothing is ready ? Weird... they make good coffee at
Atmosphere: 3
Food: 4
Service: 2
Google listing says you open at five. It’s 5:45, Friday not a holiday. Please fix your listing. Thank you.
Ordered a food item at intercom got the window they didn’t take the order . Wanted to me get back in line .
Service: 1
Order is wrong somehow every single time. This time was an item missing completely. Employees seem miserable and my (cold brew) coffee tastes old.
Atmosphere: 2
Food: 1
Service: 1
"Savina" who took my order seems miserable working there. Rude and dismissive. Says she understood my order but had it wrong and it had to be corrected. Very nasty girl.
Atmosphere: 1
Food: 2
Service: 1
I asked for oat milk and they gave me actual milk... This kind of mistake could be really bad for people They could end up in the hospital This is so easy to avoidThis Dunkin takes longer than any other one The food is always burnt Their hash browns are inedible
They got our order all wrong didn't have equal and said they don't have equal
Atmosphere: 1
Food: 1
Service: 1
I love my daily coffee run and frequent a Dunkin about 20 times per month. This location has been my go-to for the last few years while in Fort Myers. That is over now because it is not the pleasant experience that it once was.Twice recently my drive through order has been wrong, and rather than just making it right, the employee insists that it’s what I ordered through the speaker. A mistake is always possible on my end, yes, but in both cases my passenger heard the order. I am really not interested in arguing over the fifty cent overcharge and don’t care whose fault it was. Just make it right. If you go, I suggest ask the employee to read back your order. Or go inside.The employees seem exasperated, maybe understaffed? Last year the microphone wasn’t fully functional; maybe that’s still a problem? Or the owner could help everyone out by installing the screen that displays the order at the drive through.To build upon the pettiness, when you order less ice for your beverage, they don’t fill the cup. That’s right. Nobody does that!Sadly, I’ll go elsewhere for my daily coffee enjoyment.
Atmosphere: 1
Service: 1
Service is inconsistent here. Placed a mobile order and the guy behind the counter was clearly overwhelmed and wasn’t receiving any help. Waited 15 mins for my mobile order.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
Interesting bunch that works here… sometimes the drinks are good, sometimes it’s all ice and not even all the way full. Hit or miss.
Ordered a latte here. Got a cup full of ice and a couple drops of coffee. 2 sips and it was gone. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Great place, they were having alot of issues opening the dining room in the am but seems like they fixed
Atmosphere: 5
Food: 5
Service: 5
Breakfast sourdough was gross. Bread was wet and not toasted one bit.
Food: 1
Service: 5
Terrible location came in ask for a coffee and donut she got the order wrong got me a coffee and a hash brown first she thought I made this mistake so she walked over to her co-worker to ask who was wrong when her co worker verified she was wrong she came back to window and said we’ll it’s the same price anyway I said no it’s not she said we’ll it’s only a 30 cent difference plus we don’t even have that donut and came back with another donut and said we’ll this is what we have . I took it and left just terrible service and called the manager and realize why the workers are the way they are the workers are a reflection of the manager and he was just as bad as the workers wouldn’t advise anyone to come here no point of spending your hard earned money for service like this.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Iced Latte, Donuts