Wendy's in Fort Myers

“I went through the Drive Thru, and was greeted with such kindness at 6:30am today Monday 9/23/24. The cashier was named Jose, and he always had a smile on. I literally drive an extra 15 mins just to come to this Wendys, cause they always have amazing customer service. Thank You!“

“One of the best truck-stop Wendy's i have been to. Everyone on the staff was laughing and smiling, extremely polite, and the tall gentleman with the dreadlocks had my food made, correctly, and double checked before I could fill my soda! The whole crew in there I'm sure would appreciate a raise.“

“Friendly people in the drive thru, but took forever (15 minutes or more) for my order. Food was very good and was on sale.

Dietary restrictions: They try to cater to your dietary needs. Keto-friendly. Just ask for burger to be wrapped in lettuce instead of the bun. Very good that way!!“

“We had a great experience at this Wendy's! We were greeted by Candice, she was very welcoming and polite. We highly recommend this Wendy's and Candice, great service, tasty food and a welcoming attitude. Thank you Candice, Thank you Wendy's!“

“Often pick up on the way home when I work late. The stop yesterday at about 5:50 left me so upset I really didn't enjoy my meal. I ordered "no ice" and stopped the young man when he started filling the cup to the brim with ice. I ordered a specific drink and he charged me over $3 more and started to give me something I did not order. When I said "no, that is not correct and I want you to take the charge off my bill" he took my receipt and never gave it back. He told me I shouldn't be upset. I told him this was the 4th time at this location that similar issues had occurred and to please give me what I ordered at no extra charge. His response, "You don't have to come to this location." So his solution to his bad service was to tell me to go elsewhere?!! I said, "What an attitude! I wonder if your employer would agree." Another man came and refunded my money (not the tax) and gave me what I ordered and shut the window so quickly I didn't get my receipt but decided to move on. Once I got home I noticed the french fries were about 2 thirds instead of full. I am a reasonable person and will try one more time in hopes this young man learned from this. But watch your receipts and look at what is in the bag.“

“I ordered at the drive through at 1215am on the way to the airport. I was helped by Wendell who did an awesome job- he was very friendly and polite and I'm sure he had alot of closing tasks he would rather be doing 45 min before the store closes but he didn't show it for a second. He even informed me of their 2 for 7 deal which I'm sure just made more work for himself which is admirable. Very good job and I hope he receives recognition that is so lacking in places like drive through and retail.“

“Definitely up their game!Food was good Customer service is on point!last time I was there was About a year ago And I never stopped because It was a matter who it was garbage and customer service was terrible. This Wendy’s had glow up for sho“

“We took our students in Life Skills class, from a local high school, for Community Based Instruction. The students were practicing ordering their own food and appropriate behavior at a restaurant. The entire staff working did an awesome job when our big group walked in! Thank you so much for having us and allowing our kids some life experiences! -Thankful ESE Teacher“