Evening staff made my order wrong. It was a simple order so I thought I could trust staff to make a club sandwich Mike’s way and add pickles, but when I got home with the food I discovered no bacon and no pickles. I tried calling the store three times while my family ate their food and finally decided to drive back to the store after it going to voicemail every time. I was asked if I still had the sub, which I let my children eat, and told I would need a receipt as well…which I was never given to begin with. The employee who made my sub went to hide in the back as soon as I re-entered, so a different employee called the manager. The manager’s response was that I should’ve been watching *their* employee to make sure that they were doing their job correctly. Additionally, the employee who made my sub emerged bc another customer came in, and reacted to my claims with hostility and zero professionalism. When I reiterated that I tried to call three times to rectify this situation, I was told “Oh, that phone doesn’t work.” We used to get food here regularly, but I won’t be coming back.
Alexander
Very poor and slow service at this location, definitely one to avoid.
James Hanable
Jersey Mike’s on 43rd the staff is the worst in the evenings I walked in and a female with the broom was sweeping the floor. Another female came from outback, and she helped me then she slid my tuna to the side, waiting on the next person to finish making up the meal the girl with the broom came out, went to put on her gloves and not wash your hands. I stated are you gonna wash your hands she looked back, rolled her eyes and walked in the back and never came back. This is my last time shopping in this area. The evening crew is the worst. The morning is just fine
Frank Black
The Italian sub was to order. Very good. For the price, it was excellent.
Bill Bobbingson
Had to wait 30 minutes after my scheduled pick up time to get my online order. I don't blame the employees, they're doing their best but only having 2 people working during the lunch rush is ridiculous. Don't waste your time here.
Curren Biker
Always a great sub.
Ronald Finke
Good sub owner was extremely concerned about our order, friendly .
Iraida Pabon
If your looking for a good quality sub or salad, this is NOT the place! Especially with the customer service. I asked for a refund and upon request the manager asked why after explaining, she had an attitude gave me a receipt and just walked away. As a customer service provider I was completely appalled. I had to reread the receipt to make sure it was a refund. I will not ever come to this location again.
carlos mendez
I got the steak and cheese sub i was waiting for a good twenty minutes, but the sub was good could be quicker
Melinda Hollingsworth
Jersey Mike's was my favorite sandwich shop in the Millhopper area until recently due to being stingy with the meats. The subs used to be worth the cost, but now not so much. I quit buying from Jimmy John's for the same reason over 5 years ago.
bit rude to ask for a tip after I couldn't order the sub I wanted because half the menu was closed due to catering
Atmosphere: 1
Food: 3
Service: 1
Myra Bryant
Happened to stop here while traveling through Florida. Was told I had to pay extra for green peppers. Which was not the case after the manager "mis heard" the question. After opening my sub I realized that there was a single layer of turkey and a single layer of ham on my #8. I go to Jersey Mike's for the amount of meat that is given. My giant sub had the amount of meat that a regular sub has. Glad I don't live near this location.
Atmosphere: 1
Food: 1
Service: 1
Dan
Not gonna lie thought food was gonna be some normal kinda subs good and all , but I put in the comments to make both sandwiches saucy and to add jalapeños and they did it perfect 10/10 sub now I know which spot to order from in gainsville good job guys
Atmosphere: 5
Food: 5
Service: 5
Dan Smallwood
Not gonna lie thought food was gonna be some normal kinda subs good and all , but I put in the comments to make both sandwiches saucy and to add jalapeños and they did it perfect 10/10 sub now I know which spot to order from in gainsville good job guys
Evening staff made my order wrong. It was a simple order so I thought I could trust staff to make a club sandwich Mike’s way and add pickles, but when I got home with the food I discovered no bacon and no pickles. I tried calling the store three times while my family ate their food and finally decided to drive back to the store after it going to voicemail every time. I was asked if I still had the sub, which I let my children eat, and told I would need a receipt as well…which I was never given to begin with. The employee who made my sub went to hide in the back as soon as I re-entered, so a different employee called the manager. The manager’s response was that I should’ve been watching *their* employee to make sure that they were doing their job correctly. Additionally, the employee who made my sub emerged bc another customer came in, and reacted to my claims with hostility and zero professionalism. When I reiterated that I tried to call three times to rectify this situation, I was told “Oh, that phone doesn’t work.” We used to get food here regularly, but I won’t be coming back.
Very poor and slow service at this location, definitely one to avoid.
Jersey Mike’s on 43rd the staff is the worst in the evenings I walked in and a female with the broom was sweeping the floor. Another female came from outback, and she helped me then she slid my tuna to the side, waiting on the next person to finish making up the meal the girl with the broom came out, went to put on her gloves and not wash your hands. I stated are you gonna wash your hands she looked back, rolled her eyes and walked in the back and never came back. This is my last time shopping in this area. The evening crew is the worst. The morning is just fine
The Italian sub was to order. Very good. For the price, it was excellent.
Had to wait 30 minutes after my scheduled pick up time to get my online order. I don't blame the employees, they're doing their best but only having 2 people working during the lunch rush is ridiculous. Don't waste your time here.
Always a great sub.
Good sub owner was extremely concerned about our order, friendly .
If your looking for a good quality sub or salad, this is NOT the place! Especially with the customer service. I asked for a refund and upon request the manager asked why after explaining, she had an attitude gave me a receipt and just walked away. As a customer service provider I was completely appalled. I had to reread the receipt to make sure it was a refund. I will not ever come to this location again.
I got the steak and cheese sub i was waiting for a good twenty minutes, but the sub was good could be quicker
Jersey Mike's was my favorite sandwich shop in the Millhopper area until recently due to being stingy with the meats. The subs used to be worth the cost, but now not so much. I quit buying from Jimmy John's for the same reason over 5 years ago.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Great service and amazing subs!
Atmosphere: 5
Food: 5
Service: 5
bit rude to ask for a tip after I couldn't order the sub I wanted because half the menu was closed due to catering
Atmosphere: 1
Food: 3
Service: 1
Happened to stop here while traveling through Florida. Was told I had to pay extra for green peppers. Which was not the case after the manager "mis heard" the question. After opening my sub I realized that there was a single layer of turkey and a single layer of ham on my #8. I go to Jersey Mike's for the amount of meat that is given. My giant sub had the amount of meat that a regular sub has. Glad I don't live near this location.
Atmosphere: 1
Food: 1
Service: 1
Not gonna lie thought food was gonna be some normal kinda subs good and all , but I put in the comments to make both sandwiches saucy and to add jalapeños and they did it perfect 10/10 sub now I know which spot to order from in gainsville good job guys
Atmosphere: 5
Food: 5
Service: 5
Not gonna lie thought food was gonna be some normal kinda subs good and all , but I put in the comments to make both sandwiches saucy and to add jalapeños and they did it perfect 10/10 sub now I know which spot to order from in gainsville good job guys
Atmosphere: 5
Food: 5
Service: 5
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