This past weekend, I visited Los Pollos in Gainesville Florida to order take away for me and wife. I paid with credit card. The credit card machine did not appear to be working so the person behind counter ran it from her side -- mentioning that they were having trouble with the card reader. Later -- I received auto email from VISA showing 2 separate charges for same food purchase. I called Los Pollos -- manager was not there -- so person answering phone took down my name and number and said manager would call me back. After a few days -- I called Los Pollos again - again no manager was on site -- and when I explained my situation -- the person said they could not give me a refund -- and she hung up on me while I was talking. This is a terrible way to run a business. I will not be visiting this restaurant again.
Hailey Kelsey
So good get the Chimichurri bowl and the girl at the front is really nice
Atmosphere: 5
Food: 5
Service: 5
Izzo Da Don
Fresh, Great Taste, Definitely Coming
Food: 5
Service: 5
Nytiera Baby
Bad customer service over the phone I got hung up on twice and then they put me on hold for almost an hour which is crazy
Service: 1
Javier
First time eating at this establishment. I was pleasantly surprised with how soft the carne asada was. I would happily go back for another meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada
Emma Simkin
Favorite restaurant in Gainesville. We get the meal with the fries smothered in veggies and steak. 10/10 amazing.
Atmosphere: 5
Food: 5
Service: 5
Max Meucci
Great food experience but felt overpriced $$$
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla
Otto Streinesberger
Great seasoning.
Atmosphere: 4
Food: 5
Service: 5
Abel Ortega
Second time I visit this place, I love the food, the seasoning, the atmosphere, the hygiene 💯
Please keep it up, thank you very much
Atmosphere: 5
Food: 5
Service: 5
Mark Plazas
overall very good and delicious food. I recommend it if you want some Latin food.
The chicken and steak combo with beans and rice is so good. The green sauce is so tasty, I could just drink it. I'd put the green sauce on everything.
Atmosphere: 5
Food: 5
Service: 5
Barry Simkin
Wow... Wasn't interested and dragged here by my kids... Was I wrong..... Unbelievable... Delicious.. Friendly staff....
Atmosphere: 5
Food: 5
Service: 5
Jose Bolanos
More places like these are needed, everything good? Great hahaha
Atmosphere: 5
Food: 5
Service: 5
Isadora Amalfi
In the beginning, we were thinking because we don't want fast food, but it is the best mex "fast food" that we have eaten!! The food was great and the service was better!! The chicken wrap was very good and big! The carne assada seems like traditional Brazilian food, and it was great!!
Atmosphere: 5
Food: 5
Service: 5
Kevin Jordan
Incredible food. The chimichurri bowl is delicious. I couldn't believe the price and quality of food here.
This past weekend, I visited Los Pollos in Gainesville Florida to order take away for me and wife. I paid with credit card. The credit card machine did not appear to be working so the person behind counter ran it from her side -- mentioning that they were having trouble with the card reader. Later -- I received auto email from VISA showing 2 separate charges for same food purchase. I called Los Pollos -- manager was not there -- so person answering phone took down my name and number and said manager would call me back. After a few days -- I called Los Pollos again - again no manager was on site -- and when I explained my situation -- the person said they could not give me a refund -- and she hung up on me while I was talking. This is a terrible way to run a business. I will not be visiting this restaurant again.
So good get the Chimichurri bowl and the girl at the front is really nice
Atmosphere: 5
Food: 5
Service: 5
Fresh, Great Taste, Definitely Coming
Food: 5
Service: 5
Bad customer service over the phone I got hung up on twice and then they put me on hold for almost an hour which is crazy
Service: 1
First time eating at this establishment. I was pleasantly surprised with how soft the carne asada was. I would happily go back for another meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada
Favorite restaurant in Gainesville. We get the meal with the fries smothered in veggies and steak. 10/10 amazing.
Atmosphere: 5
Food: 5
Service: 5
Great food experience but felt overpriced $$$
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla
Great seasoning.
Atmosphere: 4
Food: 5
Service: 5
Second time I visit this place, I love the food, the seasoning, the atmosphere, the hygiene 💯
Please keep it up, thank you very much
Atmosphere: 5
Food: 5
Service: 5
overall very good and delicious food. I recommend it if you want some Latin food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Bowl
Restaurantji Recommends
The chicken and steak combo with beans and rice is so good. The green sauce is so tasty, I could just drink it. I'd put the green sauce on everything.
Atmosphere: 5
Food: 5
Service: 5
Wow... Wasn't interested and dragged here by my kids... Was I wrong..... Unbelievable... Delicious.. Friendly staff....
Atmosphere: 5
Food: 5
Service: 5
More places like these are needed, everything good? Great hahaha
Atmosphere: 5
Food: 5
Service: 5
In the beginning, we were thinking because we don't want fast food, but it is the best mex "fast food" that we have eaten!! The food was great and the service was better!! The chicken wrap was very good and big! The carne assada seems like traditional Brazilian food, and it was great!!
Atmosphere: 5
Food: 5
Service: 5
Incredible food. The chimichurri bowl is delicious. I couldn't believe the price and quality of food here.
Atmosphere: 5
Food: 5
Service: 5
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