McDonald's
3826 SW 40th Blvd, Gainesville
(352) 373-3826
Recent Reviews
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This place has the worst customer service I have seen. The night shift employees are extremely unprofessional and lack customer service skills
Atmosphere: 1
Food: 3
Service: 1
Restaurant is dirty. I walked in to sit and eat. And I saw a roach 🪳 left immediately.
Wheelchair accessibility: Accessible
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mcchicken, Egg Mcmuffin, French Fries
Was in drive thru just now and before I could even ask for a straw the manager told me to go park in the drive thru waiting spot. Didn't even give me a chance to ask for ketchup or anything.
I stop at McDonalds occasionally. Their food is hot, French fries are hot and you can use the kiosk or they will take your order.
Wheelchair accessibility: There are flat areas to drive or be pushed right in. Handicap door opens and designated tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Big Mac, Sausage Biscuit, Egg Mcmuffin
I placed my order at 9:34 a.m. this morning I was told to pull up I did and after about 8 cars passing by me getting their order I decided to go inside the restaurant because at this point how hard is it to make a sausage egg and cheese biscuit I'm not buying a whole meal that is literally all I ordered so I go inside the guy at the counter helps one lady completely bypass me so I wait and wait and wait some more this lady receives her order and finally he tells the GM LAURA I want a refund she approaches me and I tell her I been waiting for 20 min I would like a refund she never ask why what's wrong I mean is that not part of your job? She just issues the refund. With the time that I waited for a SAUSAGE EGG AND CHEESE BISCUIT it should've been free. Now I have to wait for the money to appear on my card but when I come back I'm not being nice
Slow as molasses! Two coffees, taking forever, 12 people waiting and no staff at the front 99% of the wait. Everyone complaining how long they been waiting…
Edit update: there are 3-4 people standing around talking and one person roaming with a couple people preparing the food and a lobby full of people waiting
Service: 1
I hear they’ll be bringing back the dollar or 2 dollar menu soon!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hashbrown, Cheeseburger, Double Cheeseburger, Hash Browns, Big Mac, Dr Pepper, Mcdouble, Hamburger, Apple Pie, French Fries
Every time I come to this place the service is usually very slow which I understand happens but not this time I was sitting at the counter for seven minutes waiting for my order and there’s a young lady back there just eating food staring at me on the clock acting like I pretty much don’t exist she clearly sees that I’m trying to get her attention but she just keeps looking at me and acting like I don’t exist and their chitchatting in the Back At this specific location it seems like they just talk a bunch in the back. I never want to get into how Oh, the food is taking too long because they may be shortstaffed but when I see employees in the back clearly acknowledging that I am waiting but not doing anything about it and just eating and talking it gets on my nerves
Atmosphere: 3
Food: 4
Service: 1
No ice cream or milkshake
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Waited 1 hr in the drive-thru; wasn’t able to leave 1 am to 2 am don’t ever come here around this time the staffs are so slow and looks like no one works here!!!!!
Terrible made me drive around and wait in drive thru line again just for a cup of water that I had to pay for. Mind you I hadn’t even received my order.
Service: 1
Don't ever do it
Atmosphere: 1
Food: 3
Service: 1
Rudest night manager ever!
Atmosphere: 1
Food: 1
Service: 1
Window lady was very nasty and rude as if she didn't wanna be at work
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