McDonald's

3826 SW 40th Blvd, Gainesville
(352) 373-3826

Recent Reviews

Brandon Trotter

So sad, grew up coming here and it's gone down hill. Atmosphere was eh and the employees didn't look happy to be there at all. What little employees that were there. Seemed understaffed.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Hashbrown, Cheeseburger, Double Cheeseburger, World Famous Fries, Strawberry, Hash Browns, Big Breakfast, Crispy Chicken, Fries, Sausage, Big Mac, Chicken Mcnuggets, Sausage Biscuit, Crispy Chicken Sandwich, Mcchicken, Egg Mcmuffin, Dr Pepper, Mcdouble, Hamburger, Sausage Mcmuffin

Stanislav Milov

Horrible. Understaffed. Placed order. 45 minute later was told that my order was "lost" and I need to re-order again. Staff didn't seem to care if their customers upset or even exist. Avoid like a plague.

Atmosphere: 2

Food: 1

Service: 1

Amanda Dudley

Never go

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fries

Elaine Ortiz Clemons

Cold fries

Atmosphere: 1

Food: 1

Service: 2

TYRONE CURRY

Ordered two Sprites and when we got them it was only soda water in it there was no syrup. So went into the store and the girl behind the counter said just go choose something else we didn't want anything else first we wanted Hi-C they said they were out of it then we got the Sprite and it had no syrup in it so we tried a different soda it also only had the soda water in it we asked him to change it and she gave us a big fat lip about it like our is she still standing there and the answer was yes we wouldn't leave until we actually have this soda changed out so that we could actually get the drink that we paid for horrible customer service if I was the owner of that McDonald's I would be really concerned about the employees who work there who just send business away we actually observed Uber food delivery and doordash deliveries having the same type of sodas filled up and sent out the store to customers without the syrup being added into their drink the girl that was working there that evening should have been fired!

Atmosphere: 2

Food: 1

Service: 1

Wayne Vinson

Service was absolutely horrible, literally waited 35 minutes for one iced coffee. None of the workers were putting any effort into their job. Literally 15 customers were all waiting behind the counter just waiting on thier food. None of the workers cared nothing about customer service.

Atmosphere: 1

Food: 1

Service: 1

Ron “Ron Jon”

We only ordered 1 specialty coffee and waited over 30 minutes. The young lady at front counter was no help or assistance and rude.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fries

Carol Cashwell

Bathroom needed cleaning & no toilet paper in stall. Food was hot & delicious.aParking: Huge tree on west side of store location provided shade from the sun.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Fries

Georgia Doty

I got stuck 2nd in line at the drive thru this morning at 6:20am. Waited over 20 minutes and nobody even acknowledged the drive thru. I understand they may have been short staffed but at least say "we'll be with you as soon as we can". Horrible customer service.

Thomas Bastanzi

Shiny forgot hashbrown and

Atmosphere: 1

Food: 3

Service: 1

Jamie V.

Im not really one for complaining but when you advertise yourself as a twenty four hour business, have signs on your doors and drive throughs that say you're a twenty four hour business, and then to tell a customer (who walked into the open lobby, mind you) that you don't open till five and refuse to serve them is weird, no? Like, just don't advertise it as 24/7 and there wouldn't be an issue. Guy wasn't rude but he also wasn't super nice. Would be nice to see a little consistency out of you guys as I have been there in the wee hours of the night before and gotten served.

Michael Clark

Fast service and the food was good. The only issue was no ice in either of the drink machines.

Atmosphere: 2

Food: 5

Service: 5

Life with Marisol

literally the worst customer service. rude for absolutely no reason to everyone idk how ppl got hired here don’t ever go

Atmosphere: 1

Food: 1

Service: 1

Brandon

Rude and lazy employees. Lose your attitude lady.

Service: 1

Nicki Biernacki

This was the most unfriendly and unhelpful McDonalds I have ever been to. I tried using my app and kiosk to order and couldn't modify a kids burger to add cheese so tried to get attention from one of the many people bagging up food with no avail. Then went through drivethru and got attitude there as well. Then had to go back inside and almost yell to get someone to give me what wasn't in my bag. At that point there were several people not getting help at the counter so I basically forced an employee to pay attention to them as well after I got someone to come over. TERRIBLE SERVICE!!

Atmosphere: 2

Food: 3

Service: 1

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