The Cheesecake Factory
$$ • American, Seafood, New American
Hours:
2851 SW 35th Dr Suite 70, Gainesville
(352) 377-7572
About Cheesecake Factory
Customers' Favorites
Cheesecake Factory Reviews
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 10AM - 10PM |
The Cheesecake Factory has received mixed reviews from recent customers. Many have praised the appetizers, particularly the mac and cheese balls and the fried macaroni, with the parm crusted chicken being a standout among the chicken dishes. The restaurant's cheesecake selection continues to be highly praised, especially the coconut cream flavor. The service at the restaurant is often highlighted as a positive aspect, with staff members like Justin being mentioned for their friendly and cheerful attitude. Customers feel welcomed and appreciated, often mentioning how staff members make them feel comfortable, as if they were guests at home. One customer shared that Owen, a staff member, went above and beyond by being friendly, knowledgeable about the menu, and eager to help, which made their experience better. There have been some complaints about the amount of chicken served in some dishes and the way suggested tip amounts are calculated on the receipt. Additionally, a customer mentioned that ordering the Thai Chicken Salad resulted in disappointment due to vinegar in the cucumbers, and they prefer to order familiar dishes. Despite these issues, many customers express their desire to return, sharing positive experiences and a wish to enjoy the atmosphere again. Overall, the restaurant continues to be a place where people enjoy good food, especially the cheesecakes, and friendly service that makes them feel at home.