Burger King in Hialeah

“I know this is just Fast Foods, but the service in this BK is amazing, every staff member does go out of their way to do it right. I eat here from time to time at all hours and every time the food has been on point, hot, fries are fresh, just the right amount of salt. Again, I know it is Fast Foods, but especially because, it is more so that at least it is made right. If anyone wants to eat Fast Foods, you should try this location.“

“Did not eat at BK for years due to quality issues, that night I gave in.
There was a major issue at the drive thru late that night, it was past midnight, I was stuck between the serving windows having already paid, it took 10 minutes to get to the pickup window. I noticed a McDonalds across the street and started speaking Chinese to myself.

I noticed the staff handled the issue professionally, I was really impressed. Once I got my food, hit the road and put my hand in the bag, noticed the way my sandwiches were wrapped perfectly snug and neat.
The whopper and chicken sandwich were better than I have had in years, the fries were still really warm even after having waited 10 minutes, the drink was as cold as could be. They even tossed in some ketchup.
Was really happy I stayed in line and did not go over to McDonald's across the street.
I would given a 6 star review if they had not forgotten the napkins.

So 5 stars is what they got and will be stopping there the next time I pass by when hungry.

The staff, especially the person at the pay window that took care of a guy who mistakenly ordered 10 combos with a bill of 107 bucks , who walked back at the drive thru to correct his order to a single combo.
You go girl, they need to promote you for sure, she was purely professional, especially when that guy walked back into his car and parked it at the pickup window to reorder a single number 10 combo and those were sold out and so she served him up some other chicken combo, as calm and polite as could be.
Pure Amazement & very entertaining.“

“In so many years that I have lived in this great country I have never entered a fast food place like this. The manager Odalina is spectacular, the food is great, everything is clean and smelly and the treatment and welcome of the cleaning girl is no less valuable… I don't remember the name… wonderful… I hope they always continue like this“

“The service was top tier and the food there was amazing. The staff were highly friendly and most importantly it’s a very chill and kind atmosphere. The food has perfectly delicious values, my favorite part was the cookies and the whopper, they delivered my meal perfected and delicious.“

“The experience I had enjoying the Whopper at this restaurant was truly rewarding. The burger was exquisite, with all its ingredients fresh and perfectly assembled. The flavor of the grilled meat stood out immediately. Plus, the fries were crispy and golden brown to perfection, maintaining their texture even after several minutes.

One aspect worth highlighting is the attention provided by the staff. The lady who served me was extremely kind and attentive, showing a genuine interest in making my experience as pleasant as possible. On the other hand, the young man in charge of taking my order was very collaborative, making sure everything was in order and offering suggestions when I consulted him about the menu. It's that kind of personalized attention that really makes one feel welcome.

Overall, my experience was extremely positive, and I would definitely return. The quality of the food and the friendliness of the staff are worth highlighting. Despite the small details mentioned such as a little more cleaning, I thought the visit was excellent, so I give it a solid 10/10.“