“It was a decent experience for the time and number of staff working. I was greeted upon entry and double checked on after I ordered. Food was freshly made! Although the meal ordered wasn't for me I assumed it was good because I didn't receive any complaints about it!“
“Dear Jorge Ledesma, Mariolys Benitez, and the Burger King 7299 Team,
On behalf of my entire family, I would like to express our deepest gratitude for the kindness and compassion you showed us during one of the most difficult moments of our lives.
My grandmother passed away on June 16, 2026, at the remarkable age of 94.
While many people remember special restaurants for celebrations, Burger King held a unique place in her heart and in her daily routine. For years, one of her greatest simple pleasures was enjoying Burger King with a cold cup of milk. It was a comfort she looked forward to and a small tradition that brought her happiness.
When we shared the news of her passing, your team responded with a level of generosity that truly touched our hearts.
During a time filled with grief, you helped lighten our burden and gave us an opportunity to gather together.
Acts of kindness are never forgotten, especially when they come during moments of loss. What you did may have seemed simple, but it meant far more to our family than words can adequately express. Your generosity honored my grandmother in a way that felt personal and meaningful, and for that we will always be grateful.
Thank you for treating our family with such care and for helping us commemorate the life of a woman who found joy in life's simple pleasures. We will forever remember your kindness and the compassion shown by the Burger King 7299 team.
We sincerely appreciate it .
Best Burger King and service ❤“
“We had to call the manager to the order counter. Asked three different people, they listened and walked away! Two Whoppers and two medium diet drinks please! Nobody except the manager knew English and they were all very rude. I don't use computer machines, I am blind, so I see no reason to come back here again.“
“This BK location never ceases to amaze me. From the second I walked in the door I felt like I ruled. I ordered a burger and fries for a delicious late afternoon snack and it tasted amazing! As you can tell the MOD Gina leads a great team! I will definitely be returning here in the future ! You rule everyone!“
“We havent had BK in a while, as i was driving by my girlfriend pointed the fact that it looks brand new. I explained they closed for a while to renovate which made me sad because i used to go with my son after picking him up from school because they still had the kids play area thing, but the food was mediocare at best. Simply for the feels i pulled in and had possibly the best BK experience ive had in a LONG time (possibly the only one as an adult). The burger looked like it was straight out of the menu!“
“This morning around 10:30 AM, I walked in with a group of 75 teenagers on a field trip. We did not plan to stop at Burger King but the food court at the museum we were visiting was closed. The staff was so efficient in handling our large crowd. I apologized for bringing in such a crowd without notice and explained what happened. Erykah told us “do not worry… we’ll make sure these kids have food. They can eat here.” Erykah was a lifesaver and somehow managed to feed all of our kids in 45 minutes. Erykah, we cannot thank you enough!! ?“
“I just went to this Burger King and I had a great experience. This is the first time i’ve ever written a review for a fast food place but my husband and I had the best service I thought it was worth noting. This employee named Mike was so nice! Best fast food worker I’ve ever encountered. If management sees this, you guys should give him a promotion or a raise.“
“Excellent experience! The staff was courteous, attentive, and provided outstanding service throughout my visit. My order was ready quickly, everything was fresh, and the restaurant was spotless. You can tell the team takes pride in delivering great customer service. One of the best Burger King experiences I’ve had. Highly recommend this location! 👏🍔👑“
“I want to give words of praise to an employee @ this location named Ja'kayla. I come here quite frequently, & every single time, Ja'kayla is professional, welcoming & efficient. She has a great presence & represents exactly what good customer service should be. Burger King Corp is lucky to have her on their team & should steer her into a management role or instructing new team members on how to provide excellence. Thank U Ja'kayla, for your hard work & being U🙏“
“First time coming this Burger King and meeting Henry is what truly embodies the word Customer Service. Henry with a joyful smile he greeted us, and made sure that our meal was fresh of the grill. This man is what Burger King needs at every franchise. He deserves a raise and a promotion. Henry, Thank you for making us want to come back to this Burger King and HAVING IT OUR WAY!! Like a King 👑“
“I’m astonished in the condition and management of this facility. Hands down the best BK I’ve ever been in. Employees are professional and the facility is so clean you can eat off the floor. First time I’ve ever received a meal that looks better than the BK commercial.“
“The Spanish lady in the morning with the glasses is really nice. Really good customer service. I didn’t know much about the breakfast they had and she explained to me without attitude and was very patient with me. Huge improvement from the past time. I’ve went there almost 2 years ago. I will be going back to this location since it’s close to my housebecause the customer service was great. It’s amazing what good customer service can do for business.“
“I ordered food for delivery and when I received the order it was wrong. My order was for a frozen coke and they sent a frozen orange drink; 2 apple pies and they sent 1. It seems as though they sent the wrong order. I will never order frim them again.“
“Sammy was amazing in every way!!!! Please give this man a raise asap!!! You have an amazing employee he handled about 10 different things all at once with all with the smile on his face This gentleman is AMAZING will be coming back because of him!!“
“Honestly, a huge compliment, round of applause to all the employees during the day shift. Making me actually favor a fast food restaurant chain let alone a specific location. During lunch My order always comes out fresh/hot food and when it gets busy, long line of customers they all handle it well! Hopefully the manager and the entire crew get the recognition they deserve“
“*Update. They’ve improved things here. More normal service like you’d expect at a reasonably run chain. Perhaps a change in managment did the trick. Prior review: Amateur hour. It’s a dice roll whether they will actually be open, even in the middle of the day; reliability on par with a cold war era Soviet establishment, customer service slightly worse than a Soviet establishment.“
“I had such a great experience at the Burger King on 115th Ave and 40th St on Bird Road thanks to Hazel. It was really late around 1:27 am and they close at 2, but he was still so kind, patient, and welcoming. You could tell he genuinely cared even though it was the end of a long shift.
The service was super fast and the food came out hot, fresh, and honestly delicious. Ordering on the app made everything really easy too, which I appreciated that late at night.
As someone who usually chooses McDonald’s, this visit surprised me in the best way. Burger King definitely has something that makes me want to come back for more. Huge thank you to Hazel for the great service. I will absolutely be returning to this location 👑🍔“
“had a really nice experience at this Burger King. The food was fresh, tasty, and served hot. Everything in my order was made correctly and came out quickly. What stood out the most was the team — everyone was friendly, welcoming, and working hard to keep things running smoothly. The restaurant felt clean and well organized, which made the visit even better. I’ll definitely be coming back!“
“Recently remodeled with a really cool vibe inside the dining room. Service is always very fast and food is always hot and delicious. If you download the app you can earn points for free food in a short time. Conveniently located in front of Brickell City Centre. Nothing beats a flame grilled whopper and some onion rings with their Zesty sauce.“
“I came to this location and the lady who took my order she was very nice 👌 took my order with any problem. Smiling all the time . Her is is Viviana she should be recognized for 100 💯 costumer service. Hope the management see this review 👌💯💚( all the employees too , so nice) :)“
“This location is very clean, very professional, and precise. The staff is very respectful, and took my order well with no mistakes! Eddie ensured that my order was perfect, and the Wrap was well made, and tasted well! Definitely will come back“
“I like this Burger King more than most of the others. Why they don't screw up my order when I go through the drive-thru. That's such a huge deal. They're very friendly very efficient and very polite. Other locations should get their training from the staff here.“
“Today I passed by this Burger King for a whopper combo OH MY GOSH delicious!! Customer service was amazing there’s this young hispanic lady in the front register with black hair and what I believe to be tattoos she’s always moving around to make sure she gets my order right and can’t complain what an amazing hard worker and extremely fast paced . Only problem is she always seems to be alone in the front handling drive thru and the front at the same time and I highly recommend for someone to at least give her a hand because this isn’t my first time experiencing it . FYI I’m a manger at a local supermarket and I would love a coworker like that to come work for me !!! Thank you and definitely coming back for those Hershey pies“
“Today I went to Burger King in Miami Airport.. and was served bye Idania she Gave me Excellent customer service. Went above and beyond. Very Friendly and attentive. I recommend this Burger King every time I go there. I am always served with Kindness. Thank you Idania I will definitely be back again.“
“THE FOOD AT THE BURGER KING ON 4032 SW 137 AVE IS ALWAYS PREPARED TO ORDER. IT'S ALWAYS HOT. THE WORKERS ALWAYS ASK WHEN THEY GIVE YOU YOUR ORDER, DO WANT ANY SAUCES WITH YOUR ORDER. I HAVE ALWAYS BEEN HIGHLY SATISFIED WITH FOOD WHEN ORDERING AT THIS BURGER KING.“
“I had a great experience at this Burger King. Everything was clean and the service was fast and friendly. The food came out hot and tasted great, especially the fries 🤤.
You can tell they really care about the details and treat their customers well. I would definitely come back.“
“I had to take time to express my appreciation to The young girl WALESKA !!!
She is ALWAYS FRIENDLY, SMILLING and ATTENTION TO DETAILS !!!
Is very frustrated when you order food at any fast food chain and are asked FOR HERE or TO GO and you reply FOR HERE and receive your food packed in a bag instead of a tray !
WALESKA is always attended and alert and I never have to request a tray since she is able to read screen and follow directions and I hope this POSITVIE review can be reached out not only to her in house dinning Supervisors but also ALL WAY AS HIGHEST LEVEL TO CORPORATE FOR HER RECOGNITION !
Maybe CORPORATE will find this enough encouragement to INVEST IN WALESKA FUTURE EDUCATION SCHOLARSHIP when in a 7 PM Saturday night lots of girls her age are getting lost in street doing the wrong thing this young,smiling and very professional lady is devoting her time to earn a decent income.
I had worked for over 35 years in the Hospitality Business, in the Restaurant Industry and Trust me....WALESKA provides an Exceptional Service as if she was Hostessing a 5 STARS FINE DINNING one !
Cheers also to the Manager on Duty, Ms.SHAUNTI !
Restaurant was clean and as always great, fresh and hot food quality !!!
CYNTIA MATTAR“
“I get drive-thru everyday for breakfast 5 to 7 days a week and today they had a ladie that probably states that she does not speak English I don't like it go somewhere else. And that's what I will do! Write down the street!
Update
Came on Sunday November 16th around 7pm. The girl that took my order was very professnal took my order promptly. The guy working the register was super friendly and professional also. The food was super fresh and delicious. The night crew here much different than the daycrew I guess.“
“Great experience at this Burger King. The place was very clean and well organized, which made everything more comfortable. The food was good and came out quickly. The staff was polite and helpful. Nice and reliable spot. Would definitely come back.“
“I went last night, May 4th, and I just want to give a big shoutout to this team. From the moment I walked in, the service was excellent. Even though there were about 7 cars in the drive-thru, the staff stayed very professional and organized. I ordered inside, and they were friendly and quick.
While I was there, a lady i think from DoorDash or Uber Eats came in with a pretty bad attitude, but the team handled it amazingly. They didn’t argue or lose their composure. Instead, they stayed calm, smiled, prepared her order, and handed it to her professionally. That really says a lot about their customer service.
Special thanks to Riky, Jorge, Mariana, and the other two girls working that shift. They made the whole experience great. I even left with two crowns and a big smile.
Keep up the great work this is the kind of service that truly stands out!“
“Not just this berger king but all berger kings are amazing always the food is hot and fresh there's nothing bad to say about the king there steff and management and very professional and dedicated to service.
Like always thank you berger king and thank you for what you do. And remember berger king is the all American berger.
May God always place his hands on the king of burgers and bless them forever 🙏.
From Andres j. Lieutenant u.s marines always proud to serve.“
“Thank you to the two ladies who were working the closing shift Thursday night (04/02). The drive-thru line kept piling on past closing time and they were doing their very best to take care of everyone and get everybody on their way. I know working fast food can be thankless, so I want to make sure they get the recognition they deserve. Great job!“
“Christian the cook did an amazing job and truly deserves recognition. This was the absolute best Burger King experience I’ve ever had. His service and positive attitude completely made my day. He deserves a raise and this shout-out!” ⭐️“
“I used to hate coming to the this BK. The food used to be cold and tasted horrible. In the last few months, things have changed. Not sure if management changed but I have seen a change in staff. The food is hot and fresh. Customer service is great and I love that the drive thru is open 24 hours for those late night munchies. Love the change.“
“Burger King🍔 is well know for they delicious burgers and fries🍟. Burgers King have varieties of different food to choose from and so on. They customer service is outstanding and excellent. I highly recommend everyone, to go to Burger King bring your friends, family's, kids, they will love it, by @KINzPro.“
“🥤🍔 🍟🍦🍍🧽 Got into this place while they were running the SpongeBob Movie Menu, and both the themed items and the atmosphere were genuinely fun and accommodating. Order turnaround was quick, and it worked just as easily for dine in as it did for a fast drive thru stop. A playful promotion done right and an experience that made the visit more enjoyable than expected.“
“We all love the charbroiled burgers at Burger King! I want to commend Burger King for sticking to serving food and staying out of politics. The people are responsible for electing other people to represent them and their issues. The people should be the ONLY persons influencing what and who we vote for, not corporations or wealthy people.
Your company will increase in profits as people choose political neutral businesses to give their money to.
Keep being smart, maybe the others will follow your lead before they go bankrupt.“
“Man! The enthusiasm and the energy in this store! I came in after a long day of work and the food isbdelicious, the restaurant is clean, and all the employees are in a good mood. Definitely grateful for this. They even cut my sandwich in half.“