Pollo Tropical

825 E 49th St, Hialeah
(786) 329-7686

Recent Reviews

Lázaro Ruíz

Very good food and service.

Atmosphere: 5

Food: 5

Service: 5

Albert Enstien

Terrible service, I asked if there was something that was churrasco and they served me a miserable amount of it accompanied by a small amount of rice and beans, the portion was ridiculous for the $16.08 it cost, They took too long to serve my lemonade which was too acidic, I complained and no one seemed to care. I am very disappointed in the service and the food, which I thought was stolen.

Atmosphere: 1

Food: 1

Service: 1

Whinston Salas

The horrible lemon pie gave me stomach pain, the trio is pure photo

Food: 1

Jc (POPEYE305)

You can tell the staff keeps the area clean

Atmosphere: 5

Food: 5

Service: 5

Lisset Mena

Bad experience, the Manager Marcia, terrible service, closing at 11:40 they didn't have any food that I ordered and they couldn't give me my money back, meaning I had to give them the money because according to her, she closed the box because the cashier had to leave now. Horrible experience I never shop there again

Atmosphere: 1

Food: 1

Service: 1

Jorge Vazquez

I talk a lot and forget that someone else doesn't want to work about food or phone

Atmosphere: 2

Food: 5

Service: 3

wicho carrillo

Exelent food ajd

Atmosphere: 5

Food: 5

Service: 4

Chauncy Riley

Love the is location! The customer service was excellent and Juan at the window was attentive and understanding of my requests. I’ll definitely be frequenting this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Key Lime Pie, Sweet Plantains, Black Beans

Floricelda Marketing

I give it a star because they never serve quickly and besides, they didn't have beans today that I went and a meal without beans is no good, it's the complement to the meal, how can they think of not having beans?

Leonardo Quiros

Excellent

Abran

The food is delicious, the service is really bad and the place is always packed with a lot of cars in the drive thru and a lot of people in the lobby. Sometimes they run out of chicken sandwiches and cuban sandwiches.

Atmosphere: 1

Food: 5

Service: 1

Juan Fernandez

They forget the damn sauces a lot.

Atmosphere: 5

Food: 5

Service: 3

Erik

Everytime I got to eat eat I have Horrible experiences with my food . They serve a bunch of rice with a little of Beans. The chicken is always cold or burned or sometimes they don’t have enough and serve you left overs . Im done with this place . Im never going back there . If you go to this location make sure you double check your food . Make sure is not burned or cold . Make sure they give you the right order. I gave this place way to much chances. Im done buying food from this place. They never have Cilantro sauce.

Atmosphere: 1

Food: 1

Service: 1

Claudia Sanchez Elvia

Terrible service, the food is old and the portions do not match. To make matters worse, they don't give you the entire order, you had to go back to complain.

Atmosphere: 1

Food: 1

Service: 1

Michael Gonzalez

I really like this place, I have been going there for years, very good service, excellent treatment, they keep the place clean, the food is super fresh and an exquisite Latin flavor, nothing to envy of the food at home, congratulations to the staff,,,,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Arroz Frijo Platano Maduro Comida de Pollo Tropical Muy Rico Comida Cubana, Regular Ropa Vieja Tropichop

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