The food was excellent. Hard to find a better breakfast buffet and some unique options such as smoked salmon and charcuterie to go along with other typical breakfast items. Our awesome server (Fiona) made the experience that much better.
Atmosphere: 5
Food: 5
Service: 5
Sisteria Simmons
Our experience at the Point Royal was phenomenal. Our server, Fiona was the example of excellence. She greets you with a smile, serves with enjoyment, and took the time to learn our dietary needs. When you go to Point Royal ask for Fiona.
Along with fantastic service, the food was delicious. They have gluten-free options, which was quite a delight. My husband enjoyed the customized omelets prepared by Mr. Camille. If you have questions about the buffet just ask Mr. Alain he won't steer you wrong.
Overall, we give Point Royal all the stars we can. Thank you for making our experience fantastic!
Atmosphere: 5
Food: 5
Service: 5
Alexis Halyard
We had a great server named Jennifer, who definitely improved what would’ve otherwise been a subpar experience. We waited in line for over 30 minutes for mediocre breakfast fare. They definitely need to hire more servers for the number of diners that they have. I can see eating here if you are staying at the hotel, have already paid for “included breakfast” and truly have no other option; however you should not waste if you haven’t already paid for “included breakfast” or if you are not staying at the property.
Atmosphere: 3
Food: 2
Service: 5
Denis Blyakhman
The food was fresh, but not enough variety. What’s up with 20% automatic tip trend!? It’s getting ridiculous, especially for all you can eat buffet, so I have to deduct 2 stars for that! It doesn’t make sense to me! You should be able to tip whatever you want! They need to have a sign letting people know that there is a 20% automatic tip. Also, prices are not kids friendly if you have small children, so not recommended for large families with small kids.
Atmosphere: 4
Food: 4
Service: 4
Pamella Martins
Breakfast was fantastic!!! We had the continental and ate like royalty. Service was exceptional. Florencia was the sweetest and soooo attentive. Represents Hilton amazingly ?
Atmosphere: 5
Food: 5
Service: 5
Nick Costi
This is the best restaurant in The Diplomat. The prices are pretty reasonable for what you're getting and the service was very good both times we ate here. The buffet is huge and there are a lot of really interesting selections like tarts and creme brulee. The chicken sausage was pretty good as well. You can have someone make you a custom omelet which is nice. The buffet is $36 but it also includes unlimited drinks. There are also other selections on the menu like breakfast burritos and breakfast sandwiches. It's much better food than what you'd find on, say, a cruise ship buffet. With that said, it's better to come early because like all buffets the food is fresher the earlier you get there.
Server was extremely attentive and did a great job. Atmosphere is also really nice as you're sitting right near the beach with some window views. The gratuity is included but I also paid the server a little extra since she did such a good job. I went here with two other family members and we all agreed that this was the best restaurant at The Diplomat. It's a shame they're not open for lunch.
Atmosphere: 5
Food: 5
Service: 5
mariaeugenia intriago
Overall, a very pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Carlos E. Yong
Incredible attention, Giancarlo, Wendy, Florencia and Jhair, attended to us with efficiency, effectiveness, and much, much hospitality. My family and I feel at home.
Atmosphere: 5
Food: 5
Service: 5
Jorge D. Paredes
What a great Hotel. Service from Florencia, Wendy, and Giancarlo was amazing. Would definitely recommend. 10 out of 10
Jennifer A is wonderful, very attentive and so friendly
Atmosphere: 5
Food: 5
Service: 5
Lola B.
Jennifer A. Is the best part of the service at the Diplomat and specifically in Point Royal. Above and beyond, amazing personality! Also the pastry chefs, these ladies are incredibly talented
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Happy Hour Seafood Platter
Ari B.
Jennifer A. Is the best part of the service at the Diplomat and specifically in Point Royal. Above and beyond, amazing personality! Also the pastry chefs, these ladies are incredibly talented
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Happy Hour Seafood Platter, Point Royal
PleasantOutdoorSeafood
Went for Mother's Day Brunch so not sure vs regular menu. Nice, but looks like hotel breafast venue. Staff including hostesses very pleasant. On buffet, high end entrees like Chilean sea bass and skirt steak were excellent
JenH
Compared to last year, the food was not as good. The breakfast burrito was tasteless. The buffet was very good, but they ran out of plates and bowls and were slow to replace them. The table service is very friendly and efficient. Prices are what you would expect at a resort restaurant. Parking is very expensive, $32 for the first 3 hours, promised a voucher but the process did not work. We have no plans to return next year.
Expensive
Not very varied.
You lack options
Atmosphere: 4
Food: 3
Service: 4
The food was excellent. Hard to find a better breakfast buffet and some unique options such as smoked salmon and charcuterie to go along with other typical breakfast items. Our awesome server (Fiona) made the experience that much better.
Atmosphere: 5
Food: 5
Service: 5
Our experience at the Point Royal was phenomenal. Our server, Fiona was the example of excellence. She greets you with a smile, serves with enjoyment, and took the time to learn our dietary needs. When you go to Point Royal ask for Fiona.
Along with fantastic service, the food was delicious. They have gluten-free options, which was quite a delight. My husband enjoyed the customized omelets prepared by Mr. Camille. If you have questions about the buffet just ask Mr. Alain he won't steer you wrong.
Overall, we give Point Royal all the stars we can. Thank you for making our experience fantastic!
Atmosphere: 5
Food: 5
Service: 5
We had a great server named Jennifer, who definitely improved what would’ve otherwise been a subpar experience. We waited in line for over 30 minutes for mediocre breakfast fare. They definitely need to hire more servers for the number of diners that they have. I can see eating here if you are staying at the hotel, have already paid for “included breakfast” and truly have no other option; however you should not waste if you haven’t already paid for “included breakfast” or if you are not staying at the property.
Atmosphere: 3
Food: 2
Service: 5
The food was fresh, but not enough variety. What’s up with 20% automatic tip trend!? It’s getting ridiculous, especially for all you can eat buffet, so I have to deduct 2 stars for that! It doesn’t make sense to me! You should be able to tip whatever you want! They need to have a sign letting people know that there is a 20% automatic tip. Also, prices are not kids friendly if you have small children, so not recommended for large families with small kids.
Atmosphere: 4
Food: 4
Service: 4
Breakfast was fantastic!!! We had the continental and ate like royalty. Service was exceptional. Florencia was the sweetest and soooo attentive. Represents Hilton amazingly ?
Atmosphere: 5
Food: 5
Service: 5
This is the best restaurant in The Diplomat. The prices are pretty reasonable for what you're getting and the service was very good both times we ate here. The buffet is huge and there are a lot of really interesting selections like tarts and creme brulee. The chicken sausage was pretty good as well. You can have someone make you a custom omelet which is nice. The buffet is $36 but it also includes unlimited drinks. There are also other selections on the menu like breakfast burritos and breakfast sandwiches. It's much better food than what you'd find on, say, a cruise ship buffet. With that said, it's better to come early because like all buffets the food is fresher the earlier you get there.
Server was extremely attentive and did a great job. Atmosphere is also really nice as you're sitting right near the beach with some window views. The gratuity is included but I also paid the server a little extra since she did such a good job. I went here with two other family members and we all agreed that this was the best restaurant at The Diplomat. It's a shame they're not open for lunch.
Atmosphere: 5
Food: 5
Service: 5
Overall, a very pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Incredible attention, Giancarlo, Wendy, Florencia and Jhair, attended to us with efficiency, effectiveness, and much, much hospitality. My family and I feel at home.
Atmosphere: 5
Food: 5
Service: 5
What a great Hotel. Service from Florencia, Wendy, and Giancarlo was amazing. Would definitely recommend. 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jennifer A is wonderful, very attentive and so friendly
Atmosphere: 5
Food: 5
Service: 5
Jennifer A. Is the best part of the service at the Diplomat and specifically in Point Royal. Above and beyond, amazing personality! Also the pastry chefs, these ladies are incredibly talented
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Happy Hour Seafood Platter
Jennifer A. Is the best part of the service at the Diplomat and specifically in Point Royal. Above and beyond, amazing personality! Also the pastry chefs, these ladies are incredibly talented
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Happy Hour Seafood Platter, Point Royal
Went for Mother's Day Brunch so not sure vs regular menu. Nice, but looks like hotel breafast venue. Staff including hostesses very pleasant. On buffet, high end entrees like Chilean sea bass and skirt steak were excellent
Compared to last year, the food was not as good. The breakfast burrito was tasteless. The buffet was very good, but they ran out of plates and bowls and were slow to replace them. The table service is very friendly and efficient. Prices are what you would expect at a resort restaurant. Parking is very expensive, $32 for the first 3 hours, promised a voucher but the process did not work. We have no plans to return next year.
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