Me and my husband came in to get a refresher drink , the girl took his order, was mopping and the one that making the drinks , wasn't doing anything they standed on over the side , one was making a drink for drive thru ,then on I had one to ask me which they wasn't paying attention because I was standing beside my husband asked me if I been waiting on, I said just waiting on my drinks and then another ask me the same thing , answer still the same . Then I get two dirty looks from them . They made the drinks the girl puts one on counter , and the male slams my drink down and turns away doesn't say anything. I don't like this kind of service , when I'm helping you get a paycheck ., I walked out saying I won't be back because I don't like your snotty attitude , I didn't deserve this treatment.
Atmosphere: 1
Food: 1
Service: 1
Victoria Thorp
I hate to do this, but I’ve been annoyed for too long. These coffees are way too expensive for people to buy them and literally take a few sips and throw them away. The cold brew at this Dunkin always taste like water. I’m constantly told that the previous shift did not brew it right. That’s a problem and it should be an easy fix. And if it’s not then a new brew should be started immediately upon noticing that. I’m about to pull a 12 hour shift on a Sunday night and I just wanted a good freaking iced coffee. Also, it was disgusting in there, and I don’t understand how that’s necessary or could be allowed to get to that point. I’ve worked in the service industry myself as long as every shift does their part there’s no reason for the floors to be that filthy, to have sticky counters, and have marks of coffee drippings everywhere. The donut windows is filled with fingerprints all over the case. The only Dunkin in Citrus County that is consistently on point is the one in Beverly Hills managed by Haley Roddenberry. She runs a tight ship and every time I go to that store I have a 95% chance of getting my iced coffee fix Exactly how I expected it to be! I do not understand why this is not possible at all the locations. Usually, I go out of my way to drive to that location. Anytime I want an iced coffee so that I can know that I am getting exactly what I expect and pay for. I did not have the time to do that today and literally regret even attempting to buy an iced coffee from a different location.
Atmosphere: 1
Food: 1
Service: 4
Madison Juse
Employee was very rude and didn’t toast my bread had me wait still taste good just really poor service
Atmosphere: 1
Food: 5
Service: 1
Leah Lajeunesse
I love the people in Walmart in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Isabel Reyes
The old lady behind the counter is on a power trip. I don't understand why she had to be so rude when she didn't fully explain what she was talking about and we were confused. She made it a point to roll her eyes and start laughing in front of us. If there were an actual manager there I would've spoken to them about her garbage customer service. Seriously explain something and then ask a question about it how hard is that. Instead she wants to be completely rude instead of smart. I hope she sees this. You work at Dunkin, get over yourself.
Atmosphere: 1
Food: 2
Service: 1
Brandon Sloan
I got a medium cappuccino that was half full of liquid 1/4 cream and nothing else, it took me 5 minutes to get a donut that I pre-ordered because they didn't know I ordered one even though it said it on a receipt that they handed me. I'm pissed, garbage service with a half a cup of coffee for $4.
Atmosphere: 1
Food: 2
Service: 1
Jesisamess
Friendly staff, delicious coffee, quick service.
Atmosphere: 5
Food: 5
Service: 5
Lisa Sabino
If I could give zero stars I would!
Atmosphere: 1
Food: 1
Service: 1
Bill
I come to this dunkin donuts at walmart suupercenter because of the workers here.They are always cheerful and greet me as soon as i walk in. Aniayah was very fast to serve me, always with a smile. This is what makes me want to come back.And Jordan the manager was very helpful, too. Service like this makes me come back.....
I usaully there a few times a week and I hate this tall lady everytime she makes make drink,she touches her hair and put her finger on her mouth and don’t wash her hands it disgusts me and I have to throw my drinks away ,store need to train the employees not to wash hands before makes drinks
Dietary restrictions: I asked for no sugar but sometimes they gave me drinks that sweet
Darlene Dubois
Very nice staff efficient and good service friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Corrine
I have never bothered to leave a review before but this was so sad I had to. I got a grilled cheese, cheese wasn't even melted. I got a hot Chai latte, they gave me warm milk...I don't know how you mess up this bad
Laura McKenzie
The girl with the black and blue hair is my favorite part of this store. I pass 2 other Dunkin’ Donuts just to come to this location. You can tell she really cares about the customers and has fun at work not to mention she turned me on to my new favorite drink! This is the type of customer service everyone should have. 10/10
Very unprofessional customer service
Atmosphere: 1
Food: 1
Service: 1
Me and my husband came in to get a refresher drink , the girl took his order, was mopping and the one that making the drinks , wasn't doing anything they standed on over the side , one was making a drink for drive thru ,then on I had one to ask me which they wasn't paying attention because I was standing beside my husband asked me if I been waiting on, I said just waiting on my drinks and then another ask me the same thing , answer still the same . Then I get two dirty looks from them . They made the drinks the girl puts one on counter , and the male slams my drink down and turns away doesn't say anything. I don't like this kind of service , when I'm helping you get a paycheck ., I walked out saying I won't be back because I don't like your snotty attitude , I didn't deserve this treatment.
Atmosphere: 1
Food: 1
Service: 1
I hate to do this, but I’ve been annoyed for too long. These coffees are way too expensive for people to buy them and literally take a few sips and throw them away. The cold brew at this Dunkin always taste like water. I’m constantly told that the previous shift did not brew it right. That’s a problem and it should be an easy fix. And if it’s not then a new brew should be started immediately upon noticing that. I’m about to pull a 12 hour shift on a Sunday night and I just wanted a good freaking iced coffee. Also, it was disgusting in there, and I don’t understand how that’s necessary or could be allowed to get to that point. I’ve worked in the service industry myself as long as every shift does their part there’s no reason for the floors to be that filthy, to have sticky counters, and have marks of coffee drippings everywhere. The donut windows is filled with fingerprints all over the case. The only Dunkin in Citrus County that is consistently on point is the one in Beverly Hills managed by Haley Roddenberry. She runs a tight ship and every time I go to that store I have a 95% chance of getting my iced coffee fix Exactly how I expected it to be! I do not understand why this is not possible at all the locations. Usually, I go out of my way to drive to that location. Anytime I want an iced coffee so that I can know that I am getting exactly what I expect and pay for. I did not have the time to do that today and literally regret even attempting to buy an iced coffee from a different location.
Atmosphere: 1
Food: 1
Service: 4
Employee was very rude and didn’t toast my bread had me wait still taste good just really poor service
Atmosphere: 1
Food: 5
Service: 1
I love the people in Walmart in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The old lady behind the counter is on a power trip. I don't understand why she had to be so rude when she didn't fully explain what she was talking about and we were confused. She made it a point to roll her eyes and start laughing in front of us. If there were an actual manager there I would've spoken to them about her garbage customer service. Seriously explain something and then ask a question about it how hard is that. Instead she wants to be completely rude instead of smart. I hope she sees this. You work at Dunkin, get over yourself.
Atmosphere: 1
Food: 2
Service: 1
I got a medium cappuccino that was half full of liquid 1/4 cream and nothing else, it took me 5 minutes to get a donut that I pre-ordered because they didn't know I ordered one even though it said it on a receipt that they handed me. I'm pissed, garbage service with a half a cup of coffee for $4.
Atmosphere: 1
Food: 2
Service: 1
Friendly staff, delicious coffee, quick service.
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would!
Atmosphere: 1
Food: 1
Service: 1
I come to this dunkin donuts at walmart suupercenter because of the workers here.They are always cheerful and greet me as soon as i walk in. Aniayah was very fast to serve me, always with a smile. This is what makes me want to come back.And Jordan the manager was very helpful, too. Service like this makes me come back.....
Restaurantji Recommends
Parking: Needs to be more
I usaully there a few times a week and I hate this tall lady everytime she makes make drink,she touches her hair and put her finger on her mouth and don’t wash her hands it disgusts me and I have to throw my drinks away ,store need to train the employees not to wash hands before makes drinks
Dietary restrictions: I asked for no sugar but sometimes they gave me drinks that sweet
Very nice staff efficient and good service friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
I have never bothered to leave a review before but this was so sad I had to. I got a grilled cheese, cheese wasn't even melted. I got a hot Chai latte, they gave me warm milk...I don't know how you mess up this bad
The girl with the black and blue hair is my favorite part of this store. I pass 2 other Dunkin’ Donuts just to come to this location. You can tell she really cares about the customers and has fun at work not to mention she turned me on to my new favorite drink! This is the type of customer service everyone should have. 10/10
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