Arby's

10477 San Jose Blvd, Jacksonville
(904) 260-9156

Recent Reviews

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Stacey

Horrible customer service. Wouldn't give us a receipt so we can't even call to complain. Didn't listen to our order. Walked away while we were talking to him. Order was wrong. Messy drinks with syrup all over the cup. Fries just thrown in the bag. Service was horrid to say the very least. Whoever was working tonight needs to be spoken to about how to interact with other human beings.

Atmosphere: 1

Food: 2

Service: 1

Reviewer's Choice

After 3 visits in a space of 3 weeks they have never gotten anything right and their food from an Arby's is ridiculous they are horrible. They can't get an online order right to save their lives, shouldn't have an Arby's sign in front of their restaurant.

Atmosphere: 1

Food: 2

Service: 1

Kevin Luu

Quick and Friendly service! Came in on a Sunday night 👍🏽

Food: 5

Service: 5

buyer reviewer

A real joke of a restaurant. I have never gotten anything right from the store I don't vothere anymore everything's wrong cold they don't give you the sauces napkins straws etcetera etcetera shame on the management and the horrible employees who stsff the store. I'm pretty sure and I've gotten sick from this food being uncooked properly.

Atmosphere: 1

Food: 1

Service: 1

Dude (Loser)

I never get anything right this store is horrible. Worst Arby's I've ever been to. Snotty staff, cold food etc. Honestly a dump. The app never works at the store either? Just like the employees and obviously the incompetent management.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Rivera-Fullmore

The place looked abandoned on the outside but there was another car in drive thru so I decided to go thru anyway. The person who took my order sounded annoyed and impatient, so instead of checking to see if there was anything new i would have liked to try, I just quickly ordered my usual. No smile from the crew member when I got to t the widow. I got my food and drove away. As I started to eat my fries, I bit into one that was hard as a rock. I thought maybe it was just that one. It turned out to be over half of my fries. It was as if I were given the fries that fell out of the fryer and sat there for hours out in the open because they didn't have enough fries to fill up the box. I will never go back. I should have took the hint when the place looked abandoned.

Atmosphere: 1

Food: 1

Service: 1

Mike Ingram

The steak bits were disgusting.!!! They were over cooked (dinner hour, they should have been under cooked if anything) and over seasoned.! They should have been called beef jerky chunks.!!
Seriously disgusting. What a waste of money.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: What's Left of a Classic Roast Beef Combo

Stephanie Buckner

Food was very sloppy, way too much Arby's sauce, & very little meat.. Huge pot hole in drive thru..

Atmosphere: 2

Food: 3

Service: 3

Michael Hastings

Hey guys. People who follow my reviews know i usually only post good reviews. This time I am going to have to say something negative. Tried the bacon cheese burger. Was disappointed. The burger tasted like it has been sitting under the warmer to long. I have woken up twice due to indigestion. I think the team might need to do a refresher course on food safety. I look forward to seeing a return to the great food and experience next time I visit.

Atmosphere: 4

Food: 4

Service: 4

Cheryl Albert

Was great.

Atmosphere: 5

Food: 5

Service: 5

jonathan seng

Thankyou

Atmosphere: 5

Food: 5

Service: 5

Johnny P

Food is great just make sure to count your change some of them cannot count.

Atmosphere: 4

Food: 5

Service: 3

Thomas Boyle

Went through the drive-thru drove my 15 minute ride home only to taste my roast beef sandwiches and have them meat be bad drove back up got a refund it was told to meat wasn't bad. Laughable clearly something wrong with the meat tasted horrible.

Atmosphere: 1

Food: 1

Service: 1

Local citizen

Always good and fast. Price is creeping up. But who cares.

Atmosphere: 4

Food: 5

Service: 5

Kim Docherty

The meat in the beef and cheddar seemed different than normal. Not as good as usual.

Atmosphere: 5

Food: 3

Service: 5

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