Burger King

13049 N Main St, Jacksonville
(904) 714-0945

Recent Reviews

dale kellum

I wish I could give a negative star. First I was at the drive thru and there was only one car ahead of me. I was told to pull around to pay and I went to the first window and waited but no one came. I was not told to go to the 2nd window. So, I went to the 2nd window and the girl took my card for payment. Never said a word! So I got 2 double croissantwhichs (without egg) one was a meal with hashrounds. When I got to my croissants they were completely squashed and so hot that I couldn't hold them for a few minutes. I open them up and the wrapper stuck to my bread. My cheese was melted off. This is both of them I'm talking about. They were petrified from the microwave I couldn't even eat them. I tried my hashrounds and they were so cold. There was no one waiting inside and I was the only one in the drive thru at this time. First off why are you putting my food in the microwave that I paid $12.77 for. My bag was in great shape no signs of being squashed. I want my money back!! I know why I was the only one there. I took the survey and send a contact email about this. YOU SHOULD BE ASHAMED OF YOURSELVES BURGER KING! This is my 2nd review. I duplicated this one because I forgot to post my pics.

Atmosphere: 1

Food: 1

Service: 1

Melissa Jedlicka

Impossible burger is delicious! My cats and I couldn't tell the difference between it and real meat...it is that tasty and we gobbled it up.

Atmosphere: 5

Food: 5

Service: 5

Deetra Linder

I ordered my food and was told to sit at the pay window until my food is ready. I asked why and he said that it was because they are trying to keep their time down. I've been sitting here three minutes now. I asked him "Isn't that deceptive" his reply was "I didnt tell you to do it" I said but you did. Then he said to me " What you want me to lie to you?!". I did not respond. Fine minutes ( Which Im ok with, no thank you no sorry for waiting no customer service, no receipt... no i will not come back to this location. Ever.

Atmosphere: 1

Food: 3

Service: 1

Trap Washington

Good service the best since 2 years ago they have a great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Impossible Whopper, Cheeseburger, Chicken Nuggets, Original Chicken Sandwich

Jesus Navarro

Don’t ever come here… they don’t care about time… they make you wait forever and they don’t

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Impossible Whopper

Shaun Phillips

I'm literally speechless, should have just made my own burger at home...........just do us all a favor and shut the place down. Employees seemed as if they didn't want to be there. Food was cold and poorly put together even though there was no line or rush. Customer service was decent at best, the cooks were on an extended break I guess ?. Will not be returning here for anything.

Atmosphere: 1

Food: 1

Service: 1

Rodrica Brown

I had a wonderful experience the manager Ms.C was very pleasant and the store was very clean and I also I received my food fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Cheeseburger, Chicken Nuggets, Hamburger, French Fries

tiffany

Every time I come here it’s something, but I never looked at the reviews until now, now I know I won’t come back….i got a bk melt and a large fry supposed to be dropped fresh with no salt….the bk melt I asked did they toast the bread cause I got it before and the bread was not toasted they said yeah…but when i opened it yeah it was toasted but it was cold like they pre toast the bread and have it waiting until someone order one….and then the fries that I asked to be dropped fresh with no salt, was not, and then it was filled halfway with onion rings…I don’t eat onion Rings…what’s the problem with people doing their jobs…the employees just do what they want to do…and then when I ordered and they asked me to pull up…I heard someone say something smart but I didn’t make out what they said….one time before I tried to go for breakfast, and when I pulled in I seen two employees outside the front one with the drive thru headset…and when I got to the menu board as soon as I pulled up someone came on and said they wasn’t opened yet….mind you I have came to this bk before work plenty of times at the same time and they was always open…croissants always cold too…I have worked at Burger King before and it was never like this the managers didn’t play and they made sure your stuff was right and if it wasn’t they made it themselves to ensure it’s right…these fast food places today just don’t care and only there for a check….i keep saying it,but imma save my money and continue to cook from home….

Atmosphere: 1

Food: 1

Service: 1

matt Cattaro

This Burger King location consistently is terrible never get your orders right. very slow. very

Atmosphere: 1

Food: 1

Service: 1

Novelty Workshop

Very rude staff. Extremely uncomfortable atmosphere.

Atmosphere: 1

Food: 2

Service: 1

Shelley Davis

They are never open but even when they are they have a very rude staff. No one cares about their job

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries

Freda Pike

Was alot of people in parking lot just hanging out small of marijuana from car did not fell

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Cheeseburger, Hamburger, French Fries

alexis myers

The visit was great me and my family came after church and the store was clean and peaceful but more so the food was fresh I tried the shroom sandwich and that’s something that needs to STAY! It was so good and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Tchviece Stuckey

I didn’t even get a chance to order i pulled up waited 2 min then when the person answered no hello no welcome to Burger King just a go ahead I said hi I have two separate orders the man yelled in the intercom GO AHEAD I said nope not spending my money and drove off like everyone has a bad day brah but really you ain’t got to talk to people rudely smh

Atmosphere: 1

Food: 1

Service: 1

Deja A. Harris

I was in line before 10:30 am and when I pulled up they made me wait and then they changed the menu to lunch. I actually stated I was there before 10:30 am and they rudely replied “ nope “

Atmosphere: 1

Food: 1

Service: 1

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