Catherine, the catering director, took my order and served me today. She was so incredibly kind and attentive to my needs. I had a great experience as always, thank you
Atmosphere: 5
Food: 5
Service: 5
CEO RobT: Robert JD Trego
They have great breafast bowls and great people! Where appreciation started here the year I was shipped overseas in 2004 and in the 22 years since being as its the 22nd of the first month of the year I thank you for your continual dedication to providing excellence in food, service, and community! One of the greatest ways to show appreciation is with a smile and God smiling today with beautiful weather and beautiful skies.
Atmosphere: 5
Food: 5
Service: 5
Cooper Cooper
I’m not gonna lie. This is the worst Chick-fil-A in our city. How do you forget my sauce and my straw every single time that I come and not to mention the line only moves fast like early in the morning at the end of the day it moves slow as hell you guys forgot my sauce every single time that I’ve been there the last couple times literally ruined my meal
Jade L. Castillo
Bussin as always 🫶
Atmosphere: 5
Food: 5
Service: 5
Keith S
Ordering online is easy. Unfortunately I was missing an item as they seal the bag.
Atmosphere: 4
Food: 4
Service: 3
Kelly Morris
Good place to get a quick bite. Food was hot and fresh. Service was outstanding.
Atmosphere: 4
Food: 4
Service: 5
Ayas ALdinouri
Staff is always ready.They constantly have all the items in there.They are mostly young staff.So they can't hear or pay attention correctly.The food comes out in a timely matter.Most of the people that work there do love their job which in turn makes the food good and provide excellent customer service.We'd definitely love to see more training.And improvement at this location constantly visit here.Thankful for their help
Atmosphere: 3
Food: 5
Service: 3
Santiago García Corrales
The food here is incredible delicious, I loved the Chicken sandwich
Atmosphere: 4
Food: 5
Service: 5
Feroze Ali
Chick-fil-A on Southside Blvd is on of the best places to get a quick meal. The customer service is outstanding.
Atmosphere: 5
Food: 4
Service: 5
Cheryl Schwetz
Food is always good. Service exceeds expectation. Kids love the play area.
I normally am satisfied with Chickfila, the food was okay, the service was nice, but how are you letting sick employees interact with people? I went in for lunch yesterday 12/9 around 1. The employee taking orders kept coughing and yes it is that time of the year, but if someone is coughing continuously like the way they were, you shouldn’t have them come into work much less interact with customers!!! They are getting the people that come in sick and their employees. How are you allowing this? Do better Chickfila.
Atmosphere: 2
Food: 4
Service: 3
Jacob Feist
Fast, friendly service. My kids love the play ground.
Atmosphere: 4
Food: 5
Service: 5
AMANDA MEDINA
Let me just say: this was hands-down one of the most infuriating fast-food experiences I’ve ever had. I placed a mobile order at 9:55 PM—yes, before closing—and the app took my money like everything was perfectly fine. But when I pulled up to the drive-through, the employees acted like I didn’t even exist. I sat there for one to two minutes while they blatantly ignored me, not even pretending to offer the bare minimum of courtesy.
Then, instead of speaking to me like a normal human being, one of them starts waving her hands at me through the closed window, signaling that they were “closed.” No explanation, no apology, just rude, dismissive gestures like I was an inconvenience for daring to pick up the food I paid for. I tried talking to her, and she just kept waving me off until she finally cracked the window open long enough to say, “We’re closed.”
When I explained that my order went through at 9:55 PM, the manager came out and basically said, “Yeah, well, we couldn’t make it.” Then why—seriously, why—is the system still taking orders right before closing? Why is my money accepted for food you had absolutely no intention of preparing?
And to add insult to injury, now I get to wait 1–2 business days for a refund… AND I drove away still hungry because they refused to make the order they charged me for. UNREAL.
The entire experience was unprofessional, rude, and totally unacceptable. If this is what passes for service at this location now, they need a serious wake-up call because being ignored, waved off, dismissed, and left hungry is the exact opposite of what Chick-fil-A claims to stand for.
Atmosphere: 2
Food: 2
Service: 1
Jonathan Milam
All good except the fries were a bit old. Otherwise great.
Atmosphere: 5
Food: 4
Service: 5
Isaiah James
Long wait and the chicken strips were not great. I'll try a different location next time.
Catherine, the catering director, took my order and served me today. She was so incredibly kind and attentive to my needs. I had a great experience as always, thank you
Atmosphere: 5
Food: 5
Service: 5
They have great breafast bowls and great people! Where appreciation started here the year I was shipped overseas in 2004 and in the 22 years since being as its the 22nd of the first month of the year I thank you for your continual dedication to providing excellence in food, service, and community! One of the greatest ways to show appreciation is with a smile and God smiling today with beautiful weather and beautiful skies.
Atmosphere: 5
Food: 5
Service: 5
I’m not gonna lie. This is the worst Chick-fil-A in our city. How do you forget my sauce and my straw every single time that I come and not to mention the line only moves fast like early in the morning at the end of the day it moves slow as hell you guys forgot my sauce every single time that I’ve been there the last couple times literally ruined my meal
Bussin as always 🫶
Atmosphere: 5
Food: 5
Service: 5
Ordering online is easy. Unfortunately I was missing an item as they seal the bag.
Atmosphere: 4
Food: 4
Service: 3
Good place to get a quick bite. Food was hot and fresh. Service was outstanding.
Atmosphere: 4
Food: 4
Service: 5
Staff is always ready.They constantly have all the items in there.They are mostly young staff.So they can't hear or pay attention correctly.The food comes out in a timely matter.Most of the people that work there do love their job which in turn makes the food good and provide excellent customer service.We'd definitely love to see more training.And improvement at this location constantly visit here.Thankful for their help
Atmosphere: 3
Food: 5
Service: 3
The food here is incredible delicious, I loved the Chicken sandwich
Atmosphere: 4
Food: 5
Service: 5
Chick-fil-A on Southside Blvd is on of the best places to get a quick meal. The customer service is outstanding.
Atmosphere: 5
Food: 4
Service: 5
Food is always good. Service exceeds expectation. Kids love the play area.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I normally am satisfied with Chickfila, the food was okay, the service was nice, but how are you letting sick employees interact with people? I went in for lunch yesterday 12/9 around 1. The employee taking orders kept coughing and yes it is that time of the year, but if someone is coughing continuously like the way they were, you shouldn’t have them come into work much less interact with customers!!! They are getting the people that come in sick and their employees. How are you allowing this? Do better Chickfila.
Atmosphere: 2
Food: 4
Service: 3
Fast, friendly service. My kids love the play ground.
Atmosphere: 4
Food: 5
Service: 5
Let me just say: this was hands-down one of the most infuriating fast-food experiences I’ve ever had. I placed a mobile order at 9:55 PM—yes, before closing—and the app took my money like everything was perfectly fine. But when I pulled up to the drive-through, the employees acted like I didn’t even exist. I sat there for one to two minutes while they blatantly ignored me, not even pretending to offer the bare minimum of courtesy.
Then, instead of speaking to me like a normal human being, one of them starts waving her hands at me through the closed window, signaling that they were “closed.” No explanation, no apology, just rude, dismissive gestures like I was an inconvenience for daring to pick up the food I paid for. I tried talking to her, and she just kept waving me off until she finally cracked the window open long enough to say, “We’re closed.”
When I explained that my order went through at 9:55 PM, the manager came out and basically said, “Yeah, well, we couldn’t make it.” Then why—seriously, why—is the system still taking orders right before closing? Why is my money accepted for food you had absolutely no intention of preparing?
And to add insult to injury, now I get to wait 1–2 business days for a refund… AND I drove away still hungry because they refused to make the order they charged me for. UNREAL.
The entire experience was unprofessional, rude, and totally unacceptable. If this is what passes for service at this location now, they need a serious wake-up call because being ignored, waved off, dismissed, and left hungry is the exact opposite of what Chick-fil-A claims to stand for.
Atmosphere: 2
Food: 2
Service: 1
All good except the fries were a bit old. Otherwise great.
Atmosphere: 5
Food: 4
Service: 5
Long wait and the chicken strips were not great. I'll try a different location next time.
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