Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
3814 University Blvd W, Jacksonville
(904) 712-6000
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
Share your opinion about Chick-fil-A
first time at this location young lady with glassed took my order was very helpful and kind and made this visit outstanding and plan on coming back soon .reason for visit had a job in the area
This is why Chick Fil A is the best! Amazing service!
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 10PM |
| Thursday | 6:30AM - 10PM |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
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Chick-fil-A on University is known for its friendly and professional staff, with Jason receiving special praise for going above and beyond in customer service. Customers often mention that the drive-thru is fast, easy, and staffed with polite, smiling employees. The food is consistently served hot and quickly, with staff accommodating requests for extra napkins or other needs. Many customers have become regulars, visiting weekly or every other week since moving nearby. Inside, the atmosphere is pleasant and clean, with nice touches like flowers on the tables. Interactions with staff are smooth and attentive, often involving the use of customer names, making the experience feel effortless. However, some issues are noted, such as soggy waffle fries when eaten later in the day and occasional cleanliness concerns like hair on cups. The restaurant layout and drive-thru can be challenging to maneuver, and busy times, especially after 3 pm on weekdays when students are present, can lead to crowded and lively conditions. Overall, Chick-fil-A on University offers good service, tasty food, and a welcoming environment, making it a popular choice for many.