Cold Stone Creamery
$$ • Ice Cream, Custom Cakes
Hours:
14035 Beach Blvd Ste 107, Jacksonville
(904) 379-5632
About Cold Stone Creamery
Customers' Favorites
Cold Stone Creamery Reviews
Ratings
Menu


Hours
Monday | 11AM - 8PM |
Tuesday | 11AM - 9PM |
Wednesday | 11AM - 9PM |
Thursday | 11AM - 9PM |
Friday | 10AM - 10PM |
Saturday | 10AM - 10PM |
Sunday | 12 - 9PM |
Cold Stone Creamery is a popular ice cream shop that offers a wide variety of delicious and creamy ice cream flavors. The reviews suggest that the ice cream itself is consistently great, with customers praising the creaminess and taste of their orders, such as the mint chocolate chip with brownies, Reese's with chocolate ice cream and banana, and the birthday cake flavor in a waffle bowl.
However, the reviews also highlight some inconsistencies in the customer service experience. While some staff members were described as friendly and helpful, others were reported to be impatient, with an attitude, and seemingly disinterested in providing a welcoming atmosphere. The reviews mention that the overall ambiance of the location was quiet and bland, lacking in inviting vibes.
Despite the mixed feedback on the customer service, the reviews suggest that Cold Stone Creamery remains a popular destination for ice cream lovers, with a large selection of flavors and options to choose from. The spacious and clean environment, as well as the enjoyable experience of spending time with friends and family while indulging in their favorite treats, make this ice cream shop a go-to spot for many.