Cold Stone Creamery

9960 Southside Blvd Ste 100, Jacksonville
(904) 538-3870

Recent Reviews

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Leo

On Saturday, it was very busy and packed. I didn’t think much about customer service, but Jennifer, I think the employee with the red hair, was so generous and recommended the banana pudding. It was so delicious!!! I loved how sweet she was, even though it was very busy!!

Curtis Barr

Always a great place especially after date night

Mohammed Kahook

Jeyleann is the best!

Rain River

Ice cream was good but the cookie dough bites tasted like pure salt 🤢🤮

Chris Pilla

Fast fresh yummy!

LaToya Mitchell

Good variety of flavors, good price, professional

Sophia

Friendly Staff and Clean store

Jacob Gray

Ice cream

Atmosphere: 5

Food: 5

Service: 5

Shawn Simao

Our experience was absolutely fantastic from start to finish! Camaree and Lindsay went above and beyond to ensure everything was seamless and exceeded our expectations. Their professionalism, attention to detail, and genuine care for our needs truly made this an outstanding experience. We couldn’t have asked for a better team to assist us. Thank you both for your dedication and for making this process so smooth and enjoyable. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Zak Octavian

Special thanks Xavier!!
Killer Customer Service totally hooked it up on my purchase great team member very friendly. Give this man a managerial position!!

Atmosphere: 5

Food: 5

Service: 5

Mariah Sanders

Excellent ice cream and service but could benefit from a good cleaning. There were fruit flies/gnats everywhere and crawling on the waffle bowls. Very unsanitary.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Cake Remix

Emily Geoghagan

Love cookie don’t you want some

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream

David Rodriguez

Great ice cream and great service.

Kid-friendliness: Sundays kids eat free!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo, Birthday Cake, Oreo Overload

gerald obregon

Amazing Store, very clean, and has great

Atmosphere: 5

Food: 5

Service: 5

Mithun Teja

Quick and nice service from the crew.

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