11:35pm on 11/6 the woman that was taking my order in the drive through, not very nice and seems to have an attitude. She probably should not be working customer service, however this is a common issue with most all fast food restaurants in Jacksonville Florida.
Atmosphere: 1
Food: 2
Service: 1
Shaun Capehart
I was coming there every morning around the same time ordering the same thing, and the food didn't taste good it would be undercooked the inside of the eggs would be cold, the bacon wasn't cook right. And then I'm new to drinking coffee and I wanted to start drinking it I don't know about coffee it's new to me so I was asking for help to try to figure out what is best for me and then they would ask me the name and I would tell them I don't know the name of the item I'm trying to order one so it was aggravating trying to order something new and I couldn't even do that because the employee didn't want to help!! But if I go there and order food later than early in the morning the food tastes good and it looks a lot different than when you go at 5:30 in the morning! And then when they had a remake the order it was good so that tells me that it's not the food it's the employees early in the morning something it's not working right either it's too early I'm not sure but the food's not good! I wish this would get fixed I have wasted and threw away a lot of money on the food that I can't even eat if it can get fixed and corrected I would love to come there every day again!!
Atmosphere: 1
Food: 1
Service: 1
Diane Wheeler
These employees are so welcoming, polite, kind, nice and helpful. Anytime you're in the area you might as well stop by 😁
Atmosphere: 5
Food: 5
Service: 5
Justine Jones
I love this location! I don’t know what it is about it. It’s just very calm and chill and I like working from here. Also, the staff is insanely nice. Also, there’s a conference room! Will be back many times.
Atmosphere: 5
Food: 5
Service: 5
Diane Dillashaw
It's Dunkin.
Atmosphere: 3
Food: 3
Service: 3
Kristina Hauer
This am I went there for a breakfast sandwich and coffee my bacon was raw it was still cold it’s like they forgot to warm it up the cheese didn’t even melt and the bagel was hard as a rock the girl at the window was nice but k spent 13$ on 2 meals that we couldn’t even eat
Atmosphere: 3
Food: 4
Service: 3
David Lowe
I normally go to Dunkin everyday all year for breakfast ,I decided to try this one seen their under new management worse food ever burnt bagels,uncooked bacon inedible food waste of money will never go back
Atmosphere: 1
Food: 1
Service: 1
Sam Loves
Always on point with you order....never 1 problem with this location
Atmosphere: 5
Food: 5
Service: 5
Erin Hanenkrat
Today i ordered an avocado toast and a ham and cheese croissant stuffer. The employees we're friendly.They asked me to pull around to the front to wait for the food to get done. Well, I received the food. The croissant stuffer was overcooked. The ham was rubber consistency, and it had a weird aftertaste to it. The avocado toast was overtosted with hardly any avocado spread and just gross. That was a waste of ten dollars.I can't get back. We'll not be going back to this dunkin
Food: 1
Service: 1
Marlen Hinojosa
Walked in. Was not helped at all. The people working there would just stare at us but no one helped. Finally just used the kiosk. Horrible service.
This store has gone downhill since the tall male manager left and apparently took the good crew with him what a shame
Atmosphere: 1
Food: 1
Service: 1
Dawn Carter
I am at Dunkin everyday sometimes twice it's kind of a problem 😉. Never go in its always drive through. If this is the one on University by Phillips gotta becareful when you go. Sometimes it's a joke coffee is wrong and you will be the only one in line and they are making you pull around to the front so your not running time up on there drive through. Kind of slow. It has new management, but um.... Update Was there today drive through. New guy took forever to ring my coffee in right. (Its cool he was new) had to go inside as my coffee was made all the way wrong, by the guy who is always there. I feel like this store needs to get it together. Im there every day sometimes twice. They have some issues, but I still love my Dunkin
Food: 5
Service: 5
Brittany Snowden
Thomas, I have to give a shout out to because BABEE my coffee was on point. We know Dunkin’ coffee is hit or miss sometimes but from now on, I will be looking for my new barista:) Thanks Thomas!!
Atmosphere: 5
Deanna love
😩 They just suck at making a very basic vanilla ice coffee... Like, where's the love? I want to find a really good coffee shop that cares about vegans. 😔
Atmosphere: 1
Food: 1
Service: 1
Kevin hart
I'm not a fan of Dunkin but I will go here if I'm going by. The service gal that helped me was super nice and very quick. I would only get donuts from now on. I like oil and they serve flavored water. Im Not saying this place makes bad coffee just Dunkin in general serves crap. to each his own but go get yourself a delicious donut.
11:35pm on 11/6 the woman that was taking my order in the drive through, not very nice and seems to have an attitude. She probably should not be working customer service, however this is a common issue with most all fast food restaurants in Jacksonville Florida.
Atmosphere: 1
Food: 2
Service: 1
I was coming there every morning around the same time ordering the same thing, and the food didn't taste good it would be undercooked the inside of the eggs would be cold, the bacon wasn't cook right. And then I'm new to drinking coffee and I wanted to start drinking it I don't know about coffee it's new to me so I was asking for help to try to figure out what is best for me and then they would ask me the name and I would tell them I don't know the name of the item I'm trying to order one so it was aggravating trying to order something new and I couldn't even do that because the employee didn't want to help!! But if I go there and order food later than early in the morning the food tastes good and it looks a lot different than when you go at 5:30 in the morning! And then when they had a remake the order it was good so that tells me that it's not the food it's the employees early in the morning something it's not working right either it's too early I'm not sure but the food's not good! I wish this would get fixed I have wasted and threw away a lot of money on the food that I can't even eat if it can get fixed and corrected I would love to come there every day again!!
Atmosphere: 1
Food: 1
Service: 1
These employees are so welcoming, polite, kind, nice and helpful. Anytime you're in the area you might as well stop by 😁
Atmosphere: 5
Food: 5
Service: 5
I love this location! I don’t know what it is about it. It’s just very calm and chill and I like working from here. Also, the staff is insanely nice. Also, there’s a conference room! Will be back many times.
Atmosphere: 5
Food: 5
Service: 5
It's Dunkin.
Atmosphere: 3
Food: 3
Service: 3
This am I went there for a breakfast sandwich and coffee my bacon was raw it was still cold it’s like they forgot to warm it up the cheese didn’t even melt and the bagel was hard as a rock the girl at the window was nice but k spent 13$ on 2 meals that we couldn’t even eat
Atmosphere: 3
Food: 4
Service: 3
I normally go to Dunkin everyday all year for breakfast ,I decided to try this one seen their under new management worse food ever burnt bagels,uncooked bacon inedible food waste of money will never go back
Atmosphere: 1
Food: 1
Service: 1
Always on point with you order....never 1 problem with this location
Atmosphere: 5
Food: 5
Service: 5
Today i ordered an avocado toast and a ham and cheese croissant stuffer. The employees we're friendly.They asked me to pull around to the front to wait for the food to get done. Well, I received the food. The croissant stuffer was overcooked. The ham was rubber consistency, and it had a weird aftertaste to it. The avocado toast was overtosted with hardly any avocado spread and just gross. That was a waste of ten dollars.I can't get back. We'll not be going back to this dunkin
Food: 1
Service: 1
Walked in. Was not helped at all. The people working there would just stare at us but no one helped. Finally just used the kiosk. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This store has gone downhill since the tall male manager left and apparently took the good crew with him what a shame
Atmosphere: 1
Food: 1
Service: 1
I am at Dunkin everyday sometimes twice it's kind of a problem 😉. Never go in its always drive through. If this is the one on University by Phillips gotta becareful when you go. Sometimes it's a joke coffee is wrong and you will be the only one in line and they are making you pull around to the front so your not running time up on there drive through. Kind of slow. It has new management, but um....
Update
Was there today drive through. New guy took forever to ring my coffee in right. (Its cool he was new) had to go inside as my coffee was made all the way wrong, by the guy who is always there. I feel like this store needs to get it together. Im there every day sometimes twice. They have some issues, but I still love my Dunkin
Food: 5
Service: 5
Thomas, I have to give a shout out to because BABEE my coffee was on point. We know Dunkin’ coffee is hit or miss sometimes but from now on, I will be looking for my new barista:) Thanks Thomas!!
Atmosphere: 5
😩 They just suck at making a very basic vanilla ice coffee... Like, where's the love? I want to find a really good coffee shop that cares about vegans. 😔
Atmosphere: 1
Food: 1
Service: 1
I'm not a fan of Dunkin but I will go here if I'm going by. The service gal that helped me was super nice and very quick. I would only get donuts from now on. I like oil and they serve flavored water. Im Not saying this place makes bad coffee just Dunkin in general serves crap. to each his own but go get yourself a delicious donut.
Atmosphere: 3
Food: 4
Service: 5
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