Firehouse Subs Baptist Downtown
$ • Sandwich Shops, Salad, Fast Food
Hours:
800 Prudential Dr, Jacksonville
(904) 202-1457
About Firehouse Subs
Firehouse Subs Reviews
Terrible service. Too many people waiting for their food. I stood at the counter for 3 minutes with no acknowledgement from staff. No one even look to take my order. Walked out. Would NOT recommend this location!
Over price food never going again
I called in a catering order on Tuesday for pick up at 11:00a on Thursday. When I got there at 11:05 I found out the order was still on the desk and hadn't even been started yet. The Manager was apologetic and said to give him 15-20 minutes. I gave him 25 mins and it still wasn't ready. He asked for 20 more mins...I came back in 20 mins and it still wasn't ready. I didn't get my order until 12:30. I had 40+ employees waiting for lunch. Again the manager was apologetic but that...read full review
Ratings
Menu
Hours
| Monday | 12 - 1PM |
| Tuesday | 12 - 1PM |
| Wednesday | 12 - 1PM |
| Thursday | 12 - 1PM |
| Friday | 12 - 1PM |
| Saturday | Closed |
| Sunday | Closed |
Firehouse Subs Baptist Downtown offers a limited menu, but the friendly staff, like Stephanie H., make the experience great. The prices may seem high, like $38 for 2 large sub combos, but the food is better than hospital food. The staff go above and beyond, especially for customers with special dietary needs, ensuring food safety and personalized service. Customers appreciate the quick service, and many enjoy the variety of options, including the Hook and Ladder and Club Sub sandwiches. The restaurant even offers breakfast, which is convenient for hospital visitors. Despite not honoring rewards points, the welcoming atmosphere and attentive service make this location a popular choice for lunch and dinner while visiting the hospital.