Five Guys

9039 Southside Blvd, Jacksonville
(904) 538-9100

Recent Reviews

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Mike T

Would be nice if they could keep it a bit cleaner.
Also, don't ask for a tip before the customer has seen the food, much less had a chance to taste it (after wiping off the table myself).
Just sayin'.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Five Guys Style Fries

Rajesh Verma

Had a Little Bacon Cheeseburger and Cajun Fries. Everything was really good

Atmosphere: 5

Food: 5

Service: 5

GatorGuy

It's Five Guys, what more to say? Food is delicious, cooked to order. Restaurant is always clean.

Obviously, prices could be a little better.

Atmosphere: 5

Food: 5

Service: 5

Mark Cassidy

Ordered burger and fries 30 minutes before closing time. The burger was fine. The fries were poured into the fry basket to the order which made sense at the time. The fries were then dumped from the fry basket into the fry bin which was loaded with salt from all of the salting of the fries for the day. Then the fries were scooped up which made all of the salt at the bottom of the bin stick to them. They were so salty, they were inedible. I was wiping my tongue with a napkin they were so salty. I tried tapping them, wiping them with napkins to try to get some of the salt off of them, but I ended up having to just throw them away. Horrible experience.

Atmosphere: 5

Food: 1

Service: 4

Kaitlyn Roberson

Big thank you to Chris for making up for a bad experience- food was 10/10!

Atmosphere: 5

Food: 5

Service: 5

corey wilhite

Always great food and service

Atmosphere: 5

Food: 5

Service: 5

Jan Bradley

I have not tasted food yet but as I sit waiting for my order, I want to commend a young man named Carlos. Treat him right because somebody looking for a good customer service representative in any field just might try to snitch him from you. đŸ€  He was really singing the praises of five guys. Thanks Carlos❗ (maybe I'll remember to come back here and post a review of the food)
Well... The food was OUTSTANDING! I'll be back. 👍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Five Guys Style Fries

Mohammed Alizzi

I want to add something to my order but they didn’t answer me and I called many times

Atmosphere: 1

Service: 1

Autumn Nichole

The employee “Kaitlyn” was awesome! So nice and very welcoming experience! 10/10 atmosphere, recommend to a friend!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Lyons

It's good to be able to purchase freshly made burgers and great hotdogs at the same place!

Atmosphere: 5

Food: 5

Service: 5

Huberts Mom

We love 5 guys!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little Bacon Cheeseburger, Double Bacon Cheeseburger

Kristy Houston

Great food loved their burgers! Service was not what it should be, but it was ok. We asked if they wiped their tables off, they said they do. They don’t.

But the good out weighed the bad for sure. Just wipe your tables off Five Guys Employees! It’s not hard

Atmosphere: 3

Food: 4

Service: 3

Cindi Fairtrace

Forgot how good their burgers and fries are. Haven’t had one in 10+ years
definitely will go back sooner then that.

Atmosphere: 4

Food: 5

Service: 4

Jesus Villalobos

The burgers are fine, but I truly expected something more given all the hype

Atmosphere: 4

Food: 3

Service: 4

Deo

Worst five guys I’ve ever eaten. The dude taking our order was extremely nervous and awkward. Our order came out 2 minutes after ordering. Explains the cold burger patties. Also, very sloppy with about a cup of mayo on the bottom bun. I almost gagged. Gross.
Burger looked like it was run over by a car.
Shame because their consistency is what they are known for. Just not THIS location.

*Mandarin location is on point, every time.

Atmosphere: 5

Food: 1

Service: 2

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