McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
11130 Lem Turner Rd, Jacksonville
(904) 831-8304
About McDonald's
Customers' Favorites
McDonald's Reviews
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I work in the area and stop by for breakfast and your side doors are locked and you expect every customer to use the kiosk to get food .the food is ordered on the kiosks no receipt printed out you understand it takes a while but u don't have enough employees and you don't apologize to the customer's waiting for the food they ordered and I think if you cant update customer's on their food the customer shouldn't have to pay .us your customer service sucks never...read full review
Sat in the drive thru for 39 minutes and line moved nowhere!!!
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | 6AM - 11PM |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers fast and hot food with efficient service, but some customers have experienced delays and unfriendly staff, especially during busy times. The restaurant's dual drive-thru lanes can sometimes be underutilized, causing frustration. Despite these issues, the manager works hard to keep the operation smooth and ensure many customers have a positive experience. The restaurant is known for its clean environment and polite staff during the day shift. Recent visits have shown improvements, with some customers praising the friendly service and correct, fresh orders. However, there have been occasions where service was slow or wait times were long, leading to some customers leaving without being served. Overall, this McDonald's location tends to provide consistent quality and a good dining experience when staff are available.