McDonald's
$ • Fast Food, Burgers
Hours:
5689 Beach Blvd, Jacksonville
(904) 398-0405
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu


Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
McDonald's offers a range of experiences for its customers. The staff's customer service can vary, with some employees showing patience and friendliness, while others may come across as unhelpful. However, when management is made aware of any issues, they are quick to apologize and offer refunds.
The restaurant's drive-thru service is efficient, with customers reporting that their food is hot and fresh, even after waiting in line. The employees at the drive-thru are described as kind, polite, and refreshingly friendly. Customers also appreciate the fast, clean, and fresh food that McDonald's provides, which is what many expect from the restaurant. The parking lot is well-liked, with many saying it is better than other locations.
McDonald's offers a mobile app that provides customers with savings and rewards. Customers who use the app can receive discounts, free food, and earn points towards future purchases. The app also offers the option to order ahead for pick-up, providing convenience and accessibility for all customers. Jason, who helps with mobile orders, is often praised for being hospitable and helpful, with some suggesting he deserves a promotion.
The restaurant provides ample parking, including designated spots for wheelchair accessibility. With its family-friendly atmosphere, McDonald's is a great option for families with children.
In summary, McDonald's offers a variety of experiences for its customers, with some variability in customer service. Nonetheless, the efficient drive-thru, friendly staff, fast and fresh food, and convenient mobile app make it a popular choice for a quick, satisfying meal.