McDonald's
$ • Fast Food, Burgers
Hours:
5689 Beach Blvd, Jacksonville
(904) 398-0405
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers a range of experiences for its customers. The staff's customer service can vary, with some employees showing patience and friendliness, while others may come across as unhelpful. Recently, there have been reports of issues with order accuracy, leading to confusion and frustration for some customers. However, management does try to address problems when they are brought to their attention.
The restaurant's drive-thru service is generally efficient, with many customers noting that their food is hot and fresh. The employees at the drive-thru are often described as kind, polite, and energetic, creating a positive atmosphere for customers. Many appreciate the fast, clean, and fresh food that McDonald's provides, which aligns with their expectations. The parking lot is well-liked, with many saying it is better than other locations.
McDonald's offers a mobile app that provides customers with savings and rewards. Customers who use the app can receive discounts, free food, and earn points towards future purchases. The app also allows for ordering ahead for pick-up, which adds convenience for all customers. Jason, who assists with mobile orders, is often praised for his hospitality and helpfulness.
The restaurant provides ample parking, including designated spots for wheelchair accessibility. With its family-friendly atmosphere, McDonald's remains a great option for families with children.
In summary, McDonald's offers a variety of experiences for its customers, with some variability in customer service. While there may be occasional issues with order fulfillment, the efficient drive-thru, friendly staff, fast and fresh food, and convenient mobile app continue to make it a popular choice for a quick, satisfying meal.