Moe's Southwest Grill
9620 Applecross Rd, Jacksonville
(904) 777-3667
Recent Reviews
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I think his name was Troy but I just wanted to stop by to say that he is an outstanding worker I was having a bad day and he took time out of his day to comfort me I will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
When we walked in the door, I knew it was going to be epic. We were welcomed to an excited joyful crew saying Welcome to Moes. Savannah smiled the whole time and was very polite while making our food. Kenny checked us out with a smile and was very thoughtful and polite. Overall it was a great experience and I would highly recommend this location. Me and my family will be back, thank you Savannah and Kenny.
Atmosphere: 5
Food: 5
Service: 5
I ordered a bowl which is usually good but this time horrible I can’t even eat it because it os towered with onion and jalapeños in every single bite I usually get those just for flavor but they are over powering not too mention the portion of chicken is not unbelievably small. Paid extra for queso in the meal that I didn’t receive. Will never order through the app again
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Queso, Homewrecker Bowl
Nice staff, good food.
It's sad that Moe's is not good anymore!! Ordered a chicken bowl and could not find the chicken. The portions have gotten smaller, prices higher and the taste is making me sick!!!! Will never come here again. Staff seems clueless as well.
Atmosphere: 4
Food: 1
Service: 1
The new management is awesome!!! Employees were very welcoming and had great spirits. Angelina, Leah, and Javaris do an amazing job!!! Shay is also amazing!!! Everyone is great!!!
Atmosphere: 5
Food: 5
Service: 5
This Moe’s location has been my local spot for years! Just went tonight and it was 10/10 like usual. Staff is always friendly and my food is ALWAYS so delicious!
Atmosphere: 5
Food: 5
Service: 5
As soon as I walked in the atmosphere was very nice and welcoming, I was greeted as soon as I was ready to order. I was helped by Shay, and as I took my order she was very nice and got me through quickly. This Moe’s is why I always come back. 10/10
Atmosphere: 5
Food: 5
Service: 5
Always good food and service.
Atmosphere: 5
Food: 5
Service: 5
No such thing as good take out food anymore. I received an ice cold burrito that looked like it had been sitting out for awhile. I’d have been better of making my own burrito at home. No more moes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My only complaint is that the whole bag of chips I given was stale every one of them, if you're gonna give out chips please make sure they are fresh I bought a cup of queso and had to throw the chips out I went to Publix to buy some chips!!!
Atmosphere: 5
Food: 5
Service: 5
I enjoy going over to this Moe’s every Monday because they do a Moe’s Monday deal and my father and I always visit. Food is always fresh, sauces are always there, place is very clean, not a fan of the sweat tea but overall I really appreciate Moe’s because they’re surprisingly one of the few fast food places that actually serve healthy food!
Atmosphere: 5
Food: 5
Service: 5
I wish I could leave ZERO stars
Me and my girlfriend went into Moe’s and had the absolute worst experience ever. First off, the place was dirty as hell, tables weren’t cleaned, the floors were sticky, and the whole setup looked contaminated. I literally watched food being prepped and saw beans mixed in with the chicken, old crusty cheese, and pico de gallo all in the shredded cheese bin. It was disgusting.
And don’t even get me started on the sauce bar, completely empty and never cleaned. It looked like it hadn’t been wiped down in days. A few days ago I had some of their tea and ended up sick, come to find out there was MOLD in the tea container. How are y’all serving that to people?
As if that wasn’t enough, they were blasting the most disrespectful music in the back. Lyrics talking about shooting people and eating girls out—like WHAT?? This is supposed to be a family restaurant and y’all are playing straight up vulgar garbage?
Nothing about this place was right. Food was nasty, the environment was nasty, and honestly I regret even walking in. I wish I could rate it 0 stars but apparently 1 is the lowest. Never again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
Stay away! Moe’s in oakleaf gave me severe food poisoning.
Old stale chips
Extremely greasy beef
Uncooked rice
They were out of half of the things on the menu
Atmosphere: 1
Food: 1
Service: 1
I use Moe's queso to go with my raising cane's chicken 🐔.
Atmosphere: 4
Food: 5
Service: 5
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