Moe's Southwest Grill

10478 San Jose Blvd #1, Jacksonville
(904) 262-5299

Recent Reviews

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DJ Perry

I loved the atmosphere of this restaurant I think it was fantastic! I loved coming here and I highly recommend it. I got a good discount on this place and I have to say, I enjoyed it. Great burritos cut in 4 halfs and the managers were super nice! I highly recommend this place. I also, enjoyed getting a $10 discount as the menu item costs $14.50 for two!

Atmosphere: 5

Food: 5

Service: 5

Keinan Soko

All three ladies in there were incredible thank you !!

Joshua Welsh

A bit hectic when we arrived but the staff worked through it well.

Atmosphere: 3

Food: 4

Service: 4

Jp Jp

Every time I come to this place, my experience gets better and better. They are very kind and the food is great value.

Atmosphere: 5

Food: 5

Service: 5

Nicole Velez Perrone

First time going to this Moe’s, I had a huge catering order and they were very helpful and made sure I had everything I needed! Very clean and friendly, will definitely be going back when I’m in the area again, thank you again for everything!
-rep :)

Atmosphere: 5

Food: 5

Service: 5

Veronica P

I LOVED my first experience here, and am appaled by the lower ratings. Frankie is an angel....she made sure to tell me the ingredients in the food, as im on a specific diet. She even put all the stuff I wasn't sure of in a to go cup!!

All around amazing experience!!!! You're missing out of you dont come here....experience was absolutely phenomenal.

Atmosphere: 5

Food: 5

Service: 5

Jane’a Powers

Love Felicia!! She is always welcoming and has a warming approach. I enjoy coming to this location. It’s always a pleasure.

Atmosphere: 5

Food: 5

Service: 5

Freddie

The food was old, and the place was a mess. I'll never eat here again.

Atmosphere: 3

Food: 1

Service: 4

Jen Niah

The food tasted great but the service was trash. I asked for a water cup I didn't know the little orange ones was for that so I was taking the blue when the lady screamed at me rudely this is the 3rd time her service was bad. I ask for the manager guess what she was the general manager lol. She also made the guy serving me remove some of my chips telling him it' was too much after he already put my tray down. He took it back and brush some off. I was pissed. It was awkward I now call to see if she's there before I go. Do better Moe's rude experience. I didn't enjoy my meal I wish there was another Moe's close to my job in the area I can run to on lunch

Atmosphere: 1

Food: 5

Service: 1

Marina Faupel

I go to this Moe’s all the time because they are so fast and friendly. The portions are more than generous. The location’s manager Frankie always has a smile on her face and her crew always seems in a happy to be at work mood

Atmosphere: 5

Food: 5

Service: 5

Clair TM

The worst experience at Moe's; the food was gross. The salad was so wet that it made the food inedible. The 3 napkins next to the bowl in my photo just shows how much liquid was in it and I didn't get it all. Flies all over the place. Soda machjne was dirty. Most of the tables were dirty. I had to refill their utensil bins. Garbage filled to the brim. For a while we were the only ones here, so its not like they were too busy to take care of it...Lazy, bad management.

Atmosphere: 1

Food: 1

Service: 1

Randy

Mediocre. Just average experience. Was super slow during my visit, I think I was the only one, maybe one other person. Not sure if they’re always slow, but are always slow when I’m there.

Wish food didn’t dry out so much sitting there.

Atmosphere: 1

Food: 2

Service: 4

Grady Walker

trash food with horrible and rude service.

Amby M

We stopped in before our plasma donation and got burritos. My friend paid but I forgot to add a drink. They were so nice and friendly. Customer service was 1000/10. My first time at moes and I was blown away. The food was tasty and I got recommendations from the employees. Glad I listened to them because it was delicious.

Atmosphere: 5

Food: 5

Service: 5

Morgan O

Horrible location and won’t be back. Felt bad for the ONE employee who was working because people were coming in for pickup orders and coming inside to eat and he couldn’t keep up. The ingredients all seemed gross, the lettuce was brown and wilted, there were no grilled veggies or corn, my salad was in the wrong bowl and didn’t come with the shell, and the chips tasted like they were fried in rancid oil. Also, it took FOREVER to order.

Atmosphere: 1

Food: 1

Service: 3

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